Shipping

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Seller Protections are in place for sellers impacted by severe weather

We are actively monitoring weather conditions across the country and assessing potential impacts to shipping and delivery operations. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about shipping del...

shipping please help

i just listed a few items for sale and chose the calculate shipping so buyers get their own shipping cost. When I check my listings it shows 7.55 as the shipping cost. Why? What am I doing wrong? I don't want to cheat myself. What do I do?

Invalid address

I have sold an item and it is getting shipped back to me due to invalid address. I put the address in usps website and it says it dosent exist what do I do.

Voided shipping labe

I had to void a label back in April I asked for the label to be voided for a refund and I still have not received said money. Says its still pending. Whom may I contact for this to go thru. I looked into the Ebay for business and they sent me a link ...

Can I offer free shipping to specific US states?

I know it's a dumb question, but let's say I only need to ship to 7 more states to have sent something to every state in the US. Outside of some external targeted marketing, there's not much I can do to catch a buyer from Oklahoma. So what if I have ...

Seller asking for name and address?

Recieved a message from my seller asking forFirst name :Surname :Address :city :country :Postal Code : I was a bit surprised since this is the first time it's happened, I thought that information is right there in the complete bid besides my surname?...

ebay International delivery problems: Your shipment is being returned due to issues encountered.

Sent a package to the UK using ebay International Standard delivery. Upon checking tracking, three days after it arrived to Fords, NJ (new) consolidation center, I got "Your shipment is being returned due to issues encountered". This ebay service is ...

WHERE IS MY PACKAGE?

hello, my name is victoria can you please try and help me track my package?

Shipping label qr codes wont generate

Hi I've been generating qr codes for shipping a couple months now. Yesterday when I tried to do it on my phone got error message saying a pending call was canceled, and it continues doing that. Please help I need to ship and don't have a printer.

Possible scams?

Hello!Yesterday I ordered an item for a very cheap price. The seller said it was 100% complete so I took the risk despite the price being too good to be true. The seller shipped the item within 10 minutes of my order which made me even more suspiciou...

How long after estimated delivery date can I file a claim

Since Ebay seems quite convoluted, I was hoping for some community help. I purchased an item on 5/23. The label was created 5/25 but the item was never actually shipped. I tried to open up a claim at 1:00am 6/9 but theres no option. Is there a waitin...

Resolved! tracking numbers

Hi,Hope you are safe and healthy!!! Can I use multiple tracking numbers to ship one item? Have a nice day!Thank you....!

need shipping advice--help, thanks

Resolved! Problem with USPS Distribution Center in Jersey City

My package left Knoxville TN on 5-18-22, and should have gone West to Missouri. Somehow it ended up in Jersey City NJ a week later, and never left. I filed an inquiry but didn't learn anything. A week later, still no updates. I have learned that the ...

Multiple Shipments

Sold a bulk sale which would ship in 7 different boxes. After 5 shipping labels it won't let me reprint another one. States already made label. Still need two more labels to be made on same listing. Anyone with any ideas? Thanks!

Resolved! Combining 2 orders to one package

I'm trying to combine 2 separate orders together to ship out in one package? They show as separate orders going out to the same person. They were paid at separate times, but ebay did not combine the orders together as they normally do. I can't find a...