Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Item stolen from gate with "no trespassing" signs.

I recently shipped an item to a seller - Fedex delivered it to the gate at the address - which had a "no trespassing" sign on it. Fedex supplied a picture of the item as delivered at the gate. The seller claims they never received the item. Is this t...

Most shipping options unavaible when creating or editing items

Started today, when creating or editing an item, there are only 3 shipping options available for domestic shipping (but international is fine). I've tried multiple browsers, cleared cache, I use only PC, nothing works. I can't list anything because t...

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Question on using Pirate Ship

Hello all! I want to try using Pirate Ship for shipping and have a question. As we all know when you use Ebay shipping you choose a service and then a shipping cost will appear in the listing according to the buyers location.It seems Pirate Ship will...

No more Greyhound Packages

Greyhound has discontinued their package service. I did not se them every day but I used them often for large packages. Does anyone have an alternative way to send bulky under 100 lb items?

Ebay International Shipping NIGHTMARE - A warning to buyers and sellers

TLDR: Lots of time wasted, complete frustration, lack of confidence in Ebay, finger-pointing between Ebay and Ebay International Shipping, poor customer service from Ebay, a lack of ability for Ebay to take ownership and fix problems. If you ship thr...

Lost package

Hello, I recently sold an item and have not seen any updates on the tracking number. it’s been two weeks and the only update is that the label has been created. I’ve checked my apartment’s mail room and it’s not there and USPS says that they can’t do...

Resolved! Ebay International Shipping

Had a customer contact me about shipping to Cambodia. How do I find a list of countries that the Ebay International Shipping Program covers ?

Shipping dashboard. How can I clear this out?

Under shipping are about 20 things I don't need. How can I clear this? Thank you.

SHIPPING POLICIES Change by themselves from the rule I set to some stock e-bay Rule TIRED OF IT

I take the time to create eBay shipping rules under business policies I have five dollar flat rate shipping, $10 flat rate shipping,, and $20 flat rate shipping,, that's it I said one of those rules,, list item,, and during the course of the seven da...

Resolved! Does USPS have Ground Advantage boxes now?

I saw on the USPS home page a picture with a business owner and lots of Ground Advantage boxes. I thought, "Great! Perhaps I could use those boxes!" Yet those boxes are nowhere on the USPS site. I tried to contact USPS but there is no way to do so wi...

Filing damage claim when shipped through Ebay

Can someone please let me know how to file a damage claim for a package I shipped using a Ebay shipping label using Fedex?

Help me with ebay shipping calculator

I am new to ebay selling and now facing problem when choose to use ebay shipping calculator. it is showing in ship from country united states but i cant it. please help me how to change country name in ship from field in ebay shipping calculator

Package Sent to Buyer Arrived Damaged and Empty

I’ve been selling Lego minifigures and Lego accessories for the past year with little to no issues on the buyer’s end. Today I noticed a scathing review about a recent sale. The seller showed a picture of my bubble mailer with a hole at the bottom of...

shipping label weight is way off

Package on shipping label is 2-14 ounces the package is 6 lbs

User wants a refund/return for an item he purchased that is exactly what he purchased.

I sold a specific sports team jersey, color clearly listed as BLUE.Buyer waits until delivery & demands a return stating wrong item recieved.I explain to the buyer it is clearly listed as blue, and the team in question has never had a jersey in Black...