Shipping

Forum Posts

Sorted by:

Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

addressee was not known at the delivery address noted on the package.

I have a problem with the buyer and I feel like I was scammed. When I checked the tracking number, it says Your item was returned to the sender on July 21, 2025 at 2:51 pm in xxxxxx because the addressee was not known at the delivery address noted on...

Seller Sent to Wrong Address

The seller sent the item to the wrong address! UPS told me it had been sent to a different address from the one on the order. I contacted the seller innumerable times, but he/she did not respond. Then they filed filed a case with eBay who said since ...

Issue with eBay Standard Envelope being returned

been shipping sport cards with eBay Standard Envelope for a few years and never had a problem. In the last week I have had 6 returned saying postage due .49 cents and stamped non-machinable. Been doing the same as always, card inside a top loader and...

My parcel could not be delivered, was sent back and simply vanished.

Hello everyone, I am from Germany. I collect old stuff and had the luck to find a very rare object at a seller in the USA. After the buy the seller sent the item very fast. From him it went to Pitney & Bowes I guess where it was repacked. During repa...

Promotional Shipping Rule

Is there a way to apply different promotional rules to different items? For example, I'd like to offer free shipping if my buyer purchases more than one bag of dog treats. But on a different listing, I want to offer free shipping if my customer purch...

Did Packing Slip Formatting Change in the Past Two Days?

I just printed out a packing slip that looks completely different than any packing slip I've ever sent out. There's no date anywhere on it, the only information included is the seller's address and recipient's address, order ID number the title of th...

USPS materials used for Packaging

Probably going to get ying and yang responses, but here it goes:Just received box from seller. Box was wrapped in several "bags" Labeled UNITED STATES POST OFFICE--FOR OFFICIAL USE ONLY. When I opened the box (which was a PRIORITY MAIL --MEDIUM FLAT ...

Bulk editing

Hello Now that the USPS has raised their rates again I need to edit the shipping cost on my items. I have clicked on bulk editing, selected all items and I see the shipping amount is in the last column on the right. However, I see no way to click on ...

Tracking Number For Already Delivered Package?

This may be a little confusing but...July 9th I ordered something fairly low cost. Days went by and I never got a notice of shipment so I asked the seller what was going on. No answer. Days went by and I contacted the seller again and asked if the it...

Don't Use FedEx Ground Economy!

Even though it's tempting and sometime several dollars cheaper, don't use "FedEx Ground Economy". I've had 5-cases recently where it just dies in FedEx Tracking and you file a claim only to hear contact USPS, and USPS will say contact FedEx, no one t...

Why is eBay populating different dimensions on the "Purchase a label" page?

This has happened a few times now, always on listings with these dimensions (I have several that I ship in the same bubble envelope). I've corrected them each time, and the $ doesn't change so it hasn't cost me anything (yet) more than a few seconds,...

🚨eBay is a complete scam

eBay has become a haven for fraud. I was scammed out of $469.50 by a seller who used deceptive listings and fake images with no intent to deliver the item. The order, placed June 28 (Order #: 20-13243-07838), was never fulfilled. This is textbook cri...

No Carrier Scan

An item shows tracking uploaded on time but no carrier scan. When I looked at the tracking there was an initial carrier scan within a few hours of printing the label and a second scan at the next postal hub a few hours after that. (All within the all...

Minimum parcel size for Canada Post Tracked Packet International?

Trying to create an eBay Canada Post Tracked Packet International label, from Canada to (Andalusia) Spain. Error message each time I try. "It was not possible to generate the label. Something is wrong. Please try again later." My package is 11.43 x 1...

eBay International Shipping hub

Thought I opted out of international selling, I now have a bid from Poland, what if my sale is over $2500.00 to an international buyer.on FAQ: What types of items can I sell using eBay International Shipping?eBay International Shipping will automatic...