Shipping

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Seller Protections are in place for sellers impacted by severe weather

As much of the country experiences extreme winter weather, with many areas impacted by snow and ice, we are closely monitoring conditions nationwide and assessing any potential impacts on shipping and delivery. Our primary concern is that you and you...

Addressee Unknown on recent package shipped to buyer

Hey all! This is a screenshot of what USPS is now showing for delivery updates.Long story short a new account, created the same day as buying out one of my very high dollar very rare item I had listed, i found it kinda odd but whatever, not everyone ...

USPS lost my ebay prepaid labeled item

I sold a lot of books and they were lost by the USPS. I filed missing package and the tracking has not changed. I used an Ebay shipping label. I thought that had insurance with it. When I went to file at claim with USPS it says my item is not insured...

U.S. buyers purchasing items from Japan (About Customs Duties, Tariff, Aug 2025)

This post is a tips guide for U.S. buyers purchasing items from Japan. The de minimis rule for items up to USD 800 ended on August 29, 2025. - Trade term: Shipped under DDU (Delivered Duty Unpaid) / DAP (Delivery at Place)These items are subject to c...

High value Japan Post shipment shows delivered in wrong city

Hi everyone, I ordered something from Japan worth about $3,000. The Japan Post tracking number is UN030671251JP - I cannot track this number anywhere besides eBay itself which seems to be a normal thing with these tracking numbers. I have not once be...

had to use 2 boxes for item

had to use 2 boxes for item. I printed 2 labels different sizes the tracking # stayed the same on both. Did I make a mistake?

shipping costs

I am seeing a vast difference in ebays discounted shipping rates vs what I can get on like PirateShip. An example was on a package weighing 1.4 oz (8x7x6) going to a town in my State. Ebay had the price at USPS Ground Advantage at $10.34 and USPS Pri...

eBay Shipping Label Payment Integration to PayPal is needs HELP!!! Charging my BANK Acct

Problem: my shipping labels keep getting charged to my bank account via paypal. (And no, I don't mean my ebay funds. I am talking about my actual bank account). The main ebay-payment-page is misleading and a farse in terms of shipping label payments....

I am sending a postcard thru the mail in an envelope. How do I get tracking thru ebay?

Do I need to purchase special labels ?

shipping labels

If I purchase a shipping label and do not use it, will I get a refund?

USPS rates $4 higher than they "should" be?

I'm seeing posts from sellers confused about why their shipping costs are $4 higher on USPS services than they're expecting. The answer is you have "irregular package" selected on the listing form / shipping label page and the nonstandard packing sur...

Misdelivered package

I recently ordered a item that was scanned delivered even though the mailman was no where near my building at the time of delivery (I was right outside the building waiting ironically when I got the text saying delivered) . I contacted the seller who...

Shipping problem - cannot print three different labels.

Hello all. I have a buyer who purchased three pieces of porcelain, and each will be shipped separately. I am not comfortable shipping them in one box. Any added postage will be refunded, that's simple enough. But when I go to the eBay ' Ship your ord...

Resolved! ebay keeps adding usps media mail as a shipping option?

no clue how it happens as I have been manually adding in shipping services...or even how ebay doesnt know not to do this? but yeah, I had an automotive interior quarter panel that measure 34"x"26"x10" and is 15lb sell. ok, sure. went to print out my ...

Refunds

Hi, I'm a seller and a buyer sent me a message saying they had not received an item. Money had been released to me already, I checked the tracking and it was was coming up as completed and delivered. I told the buyer this, he then opened a case with ...

USPS Stolen Merchandise

It is hard to believe that in the 22 years using USPS sending packages that I have had two items with signature confirmation and insurance disappear. One package going to PA and the other CA. Now am rethinking of using UPS for those states and states...