Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Shipping multiple boxes on one order

A buyer bought 4 items and I need to package in 4 separate boxes. I was able to print 2 of the 4 labels but not the last 2 labels. I printed another label after the first one by adjusting the weight etc. but no way to print labels 3 and 4. Ebay seems...

Missing countries from Global Shipping

Hello! I'm getting buyers from India and Chile asking me to add them to the countries I ship to. As far as I know, I never deleted them, but they are not on my list. How do you add them back in? Thanks! Tom.

Cancel shipping

I printed a shipping label and then delivered the item in person. They buyer left positive feedback but wondered how I note that I did not ship but delivered the item.

I need to change my shipping address as quickly as possible please

Item shipped internationally

Good Morning, I sold a Tennis racquet through Ebay bought by someone in Hong Kong, I shipped it FED EX to Erlanger KY to the Global Shipping Center, from there it went to Hong Kong, I received a return request and negative feedback with pictures incl...

Shipping to Canada

So I sold an item. The buyer is from Canada. I have included Canada as a shipping destination while the item was listed ( I revised the shipping while listed ) I accepted the "Best Offer" from the buyer. Now the buyer is unable to pay because of his ...

Priority Mail got lost. What next

I shipped a Priority Mail package on July 18. Tracking shows it was in transit on July 20th and nothing after that. I filed a missing package search on July 30 and have not heard back from USPS.My local post office says I have to file a claim online....

Resolved! p.o. box

Hi Everyone, I have a buyer that never picked item up from po box despite me messaging him that it was there waiting to be picked up. (I follow the tracking on most of my items) Now - have received info that it is being sent back to me. Have not rece...

Resolved! How do I Change Settings to Print Label With Receipt

Hi All, I'm trying to change my shipping print settings to print with a receipt (I have pre-scored sticker labels with label area and receipt area) . I can't seem to find how to change the print settings to print the receipt when I print the label.Ca...

Resolved! Mailing tiny figurines

Best way to ship miniature items...without flat rate usps box. Usps says 4x4x4 is too small and won’t accept.

My dad c did not print shipping label how to retrieve another one

How to cancel shipping label pc did not print label

shipping options

If a buyer pays for shipping through eBay, can the seller purchase shipping at the PO or Pirate Ship and upload the tracking information? I sold a Bible through eBay. The buyer chose media mail. For some reason, eBay will not let me purchase the labe...

Resolved! Tracking number

I sold an item over the weekend and the tracking number on the shipping label doesn't match the one on the item sold page. When I tried to edit the tracking it had two different numbers.

What shipping option is there for seeds??

I have been selling on ebay for 20 years but just started selling lettuce seeds. I found out the hard way that you are not allowed to choose the ebay standard envelope where it will only cost the price of a stamp. Only sales of postcards, coins and s...

shipping requested after the sale

My customer accidentally requested local pickup when purchasing an item from me. They want me to ship it to them and pay me thru paypal. Am I allowed to do that??? What is the correct way to add shipping costs to a sale after the fact? HELP PLEASE! T...