Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

What happened to Regional B Boxes?

Got some new Regional B boxes and was surprised to see that they are about 25% smaller than they used to be. They used to be 14.4 X 3 X 16.5 which is 702 Cubic Inch Now they are 15 X 12 x 3 540 Cubic Inch. I had not heard a thing about this

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Ebay Site and Ebay Mobil App Showing Different Shipping Fees

I recently sold two items to the same buyer. Both items had calculated shipping fees for the buyer. She asked me to combine shipping which I did and I sent her an invoice for the two items with the combined shipping charge. The buyer became irate ove...

Resolved! Sea Mail

Hi. I bought an item from Japan that’s supposed to be arriving via sea mail (no tracks) and it’s been 3 months now so I know it should be arriving soon. I’ve been checking my mailbox everyday but my question is who is delivering it? Is it USPS? I can...

Ebay Generates Refund Without My Knowledge....Amounts to Theft

As a seller I have chosen not to give free returns. I accept returns but the return I give is for the selling price and not the original shipping (unless I have made a mistake and in that case I do). This is clearly an option. So I had a buyer initia...

Is anyone able to pay for printing for sold items?

I can see my sold items but the moment I click purchase shipping label eBay asks I log in, ok no problem. But after signing in the same page to sign in keeps showing up, and again and again and again..... I re-tried in private browser mode, a differe...

Resolved! Shipping

I have been on ebay for nearly 20 years and am now having problems reprinting a label after ebay "lost the page" just when I needed it.I owe a refund since the dimensions of the package keep changing to 30" not 10" as I entered. How do I send a refun...

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