Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Buyer opens return before even receiving item

Another classic EBAY fun one .. buyer today opened a broken item , item not as described case today.. saying the item is broken and he didnt even recieve it yet ( shipped yesterday) call customer service and was told that its a valid claim and he mus...

USPS shipping problem

Hi, When I bought my item, the estimated delivery time was 5-7 days. It has been 10 days and is currently in "ISC NEW YORK NY(USPS) " for the past 5 days. This is what is says on the website, "April 24, 2017, 8:50 pm Processed Through Facility ISC NE...

Why is Paypal taking funds from my bank account for Ebay Shipping Labels??

I just checked my bank account and noticed besides my normal monthly Ebay payment, there were two transactions on two different days to INST XFER PAYPAL WEB. One was 2.61 on the first day and one was 2.77 on the next day. I did void a shipping label ...

script or software for determining late shipment rate

Whatever script or software eBay is using to determine late shipment rates is not working properly. Their "if" and "then" needs to be rewritten properly. The last three I have received, I have had to have ebay remove manually because they were errone...

Ebay ship and click charging paypal second back up funding instead!

So when I use the ebay click and ship to buy postage for selling, it withdraws from my paypal secondary funding instead of the primary (paypal balance). I have enough funding in my paypal balance.I have tried unlinking my paypal and ebay.

Ebay says "The seller can't send a return shipping label" What to do from here?

I received a message from ebay saying "The seller can't send a return shipping label" Below is the message Hi kyairforce92,loveyourcar2014 let us know that they can't buy a return shipping label for you to use for item.The seller is still responsible...

ebay closed my return a week early, couldn't complete the return process

The seller accepted the return and I posted it back before that deadline. As the item was being returned internationally, I didn't expect a speedy refund. About a month later I received an ebay email about the seller not having refunded me, then anot...

shipping from USA To New Zealand

How do I give the cost of shipping on a item

Buyers item Stuck in Business Closed (Possible Invalid Address)

I have shipped an item that was going to be delivered 4/28. It now says business closed and has been stuck there since the 28th. Will this be redelivered or returned to me. If returned to me the seller, how do i proceed? Refund? Resend?

Seller didn't pay for shipping costs!

I recently purchased from a seller and it was just a nightmare! I didn't receive and actual item just an empty package..long story short I got a refund which I was fine with left it at that. Well now I'm receiving an invoice from fed-ex over the empt...

how the heil can you get

dinged ,on shipping and handling,when its all no charge.,,,,,,,,,,,,,maybe possibly a foreign transaction???

A couple of shipping questions

I plan to list a DSLR camera with an extra battery. These are lithium. I've read many posts and looked at the USPS info and am still confused. I know when I bring something to the Post Office and say there is a lithium battery iniside, they ask if it...

Resolved! return request for a supplement as Doesn't work or defective

The buyer claims the supplement did not work for him and asking a refund. How is this possible? I am not selling a magic pill, i am not manufacturer i am selling a supplement as is. and it states on the bottle consult your doctor prior to use if you ...

Void Label with Wrong Address

My PayPal has my current address. My eBay doesn't and I forgot about that when I paid for an item. Seller purchased a shipping label with the eBay address, but hasn't shipped it out just yet. I then updated my eBay address. Can they void the label th...

Resolved! Never got the items and can't contact ebay because the item number is not valid

Hey guys, i bought an item but i never got it so i opened a case for it and wrote to the seller over a week ago asking for a refund like they told me to do but now i got an email from ebay saying to contact them if the seller hasen't responded yet. T...