Shipping

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Resolved! tracking number from china

tracking number used for item arrived in aliexpress . its the same tracking number used in ebay item not arrived !!!----same date buying----? fraud ?

ESE - Non-Delivery - $20 Insurance - how to claim?

OK, short version, sold a stamp lot for $15 that went ESE. Buyer filed a chargeback, and when I went to the case it said I needed to provide "proof of delivery" to challenge the case, so I had to give the refund. The tracking does not show it deliver...

USPS lost an insured package and I need help navigating

Cross-posted from the Ask A Mentor board, who referred me here. Hello all, I'm not a frequent seller so apologies if this kind of thing is known and I'm somehow missing how to handle it- I'm in a bit of a panic. I sold an item for $2450 ($2570 after ...

International shipping requests

I have received a couple messages lately from different International locations inquiring the shipping cost for various items. I use global shipping. I know that the US buyer can see the recommended shipping cost when they view an item. Is this not t...

Resolved! New usps surcharges for tubes over 22 inches

Does this mark the end of selling fishing poles? I just spent $25 (I charged $12) to mail a 42 inch vintage rod, 7 oz rod. 2/3 of that cost was a $15 surcharge because it was over 30" in a tube. I wish i had heard something from Ebay before that went...

postage due return??

Buyer sent back a return but just got a slip for USPS saying $10 postage is due? Return was opened using ebay returns page. I dont have a store subscription, can I tell the buyer I'll refund less the postage due? Im very confused.

shipping ups with po box

just sold an item where I had listed 3 choices for shipping. USPS,UPS,Fedex. Customer bought the item, was able to choose UPS even though they have a PO box address. My shipping page shows ups is buyer selected, but ups is grayed out. All fedex is gr...

Return Dropped off at Post Office But Status Still only indicates Return started

I returned a purchase. Printed the return label, and then brought the return to the PO, and dropped off in box inside the post office. One week later, return status has not changed, seller has not acknowledged return. What happens if the PO lost or s...

shipping by the posrt office

Recently a customer claimed that the item was not received. I notified the customer with the tracking number that it was delivered to the address provided to me. Ebay gave a refund to the buyer although I gave him proof that it was delivered. How can...

Sometimes you can not even believe the "experts".

I was curious if the post office would be closed on Good Friday (They are not) But this is what I got from Google. Now it should also be noted they have the 14th, 15th and 16th as Tues, Wed and Thurs when in fact they are Thurs, Fri and Sat.

Ebay international shipping problem

I recently shipped a camera to a buyer in China using ebay international delivery. The buyer has contacted me about an anomaly shown in the tracking. The USPS part of the tacking shows that it was delivered to ebay international shipping, but the eba...

Shipping outside of ebay

Shipping outside of global shipping risks? Is it against policy?

Resolved! Customer chose Small Flat Rate USPS shipping for his item that was bigger than the small flat rate

Why was the customer allowed to choose small flat rate priority mail, when I had the box size and weight on the item. I had to pay the priority shipping for the larger box and cancel the label that I printed from Ebay. I canceled the shipping label o...

First time selling, mainly caught up on shipping

So I’m trying to sell a lot of my Star Wars collectibles ranging from Funkos to Black Series to Vintage Collection. I’ve never sold anything on eBay, only bought. So this shipping stuff is getting me confused. When listing its giving me the fixed opt...

Buyer Claims Item Not Delivered Despite Tracking

Hello, I hope you all are having a better day than me at the moment. I am recently stressed by a dispute that the buyer opened today. He claims the item is not delivered and is no where to be found despite USPS tracking showing it was delivered on th...