Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

cheapest way to ship 13-18 pound boxes

Hello,I have several items to list and sell and I'm having trouble with shipping costs.My average box weights about 15 pounds and measures approximately 20 x 15 x 12 inches. I want to be competitive but my calculated shipping is so high. I see over p...

Resolved! Shipping perfumes internationally??!

I want to start selling perfumes, but i heard that most shipping company restricted shipping perfumes (especially shipping internationally). But i saw some sellers at ebay and outside ebay shipping the perfumes internationally. Does anybody has any i...

Returned due to failure to pickup at Post Office

Sold an item, shipped it with insurance and tracking, and the buyer has yet to pickup. The Post Office site says it will be returned to sender (me) on the 17th. If it comes back, then what happens? Can I refund just the purchase price and retain the ...

Ebay Shipping Label

Dear Community, I got my first order and when I'm going to print my shipping label, it shows purchase shipping label. when I visit that page, it says "Your ship from address must be in the United States to purchase a label. Edit ship from address".Ho...

How to cancel an ebay bought shipping label (had my old address)

eBay used my old address from another state to calculate shipping. The post office kept giving me the run around about what to do about it all weekend. And now I am beyond the 5 day cancelation point. I went ahead and bought postage from USPS in stor...

shipping to a po box

customer has a post office box listed in his ship to address.my large item that he bought was listed as ship via UPS.HOW DO I GET A STREET ADDRESS SO UPS CAN SHIP AND THE EBAY SHIPPING SCREEN WILL OFFER THAT OPTION?

Resolved! Every time I try to list an item, it say that the weight is invalid.

I am having trouble listing an item. I have always used my templates. Now (August was fine) when I enter the weight and measurement of the box I am shipping I get a message that the weight is invalid. Nothing fixes it except to save it as a draft, cl...

Speedpak Tracking Issue

I purchased an item from a seller in Hong Kong and it said the item was delivered on August 17th but it was not. I went to the postal service the next morning only to be told that they don't use Speedpak tracking numbers and therefore could not give ...

Ebay charged me $22.49 for a $9.74 UPS Ground label

I sold $105 item with free shipping, used Ebay labeling process, choose UPS Ground for $9.74, two weeks later got with $22.49 for that same UPS label It clearly says on "Track and manage your shipments" page:Shipment details/Cost: UPS Ground $9.74 .....

3th time provides wrong address by ebay

3th time my items goes on wrong address. I mena old address after changing. And no one cares. What should i do with it? No refund nothing hapened at all. Ebay and seller says you get items by providet tracking. But by traking tjere is wrong zipcode

Pre-sale shipping

If you sell an item as a pre-order and need to wait for a few months before mailing out, can you still mark the item as shipped before you have the merchandise to mail? Or will eBay cancel the order after 30 days?

Can i set USPS First-Class Package as the default selected shipping service in "Ship your order"?

USPS Priority Mail is always selected and due to our high selling volume, we're prone to selecting "Purchase shipping label" and overpaying for shipping, resulting in a loss. Is it possible to make the "Ship your order" page select USPS First-Class P...

Resolved! Where is the shipping cost chart in the new seller listing form?

Last week I got shoved into the new listing form. In the old one you could click on "Calculated Shipping Cost" (or some similar verbage) in the shipping section and find out how much it would cost to ship your widgit via USPS, UPS, and Fed Ex. But I ...

Resolved! Bad mailing label

I recently sold an item, printed the USPS label from eBay, and took the package to the post office. They told me I had a "bad label," but said the package could be delivered if I put it in a bin in the center of the PO. That didn't make sense to me, ...

Resolved! Ship to a different address

How do I ship to a different address then the one that is associated with the EBay buyer’s account? The buyer lives In Hawaii and wants me to ship the item to an address in California to save shipping costs. I can’t figure out how to do it.