Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Forum Posts

USPS Priority Mail Included Insurance Claim

Has anyone ever successfully collected the "FREE" insurance that comes with Priority mail? I never have been able to. I just had one that even had a label stuck on it from USPS that said "We sincerely regret the damage to your mail during the handlin...

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User avatar by Guide
  • 658 Views
  • 21 replies
  • 2 helpful

Shipping/Address dispute (As as seller)

My question for advice is.. I (seller) did not properly address a package (left out the suite #) and the item is being shipped back to me today(out for delivery). I shipped the item the next day after receiving payment. Now the buyer no longer wants ...

Do I keep shipping fees as a seller?

If charge shipping, is that money sent to me or directly to the postal service? For example, if something is $10 + $5 shipping, is $15 sent to me? And what if shipping ends up being less- is the excess money returned, or do I keep it? In other words,...

How to exclude international shipping

Is there a way to exclude shipping internationally in the new listing form? There was a system of check boxes previously and I don't see that now. I do not want to ship internationally but don't see a way to set that up. Filling out the new forms for...

User avatar by Adventurer
  • 127 Views
  • 1 replies
  • 0 helpful

Change of address to Portugal for shipments

Hello,I need your help.I recently created an account as a seller and it forces me to enter a USA address in order to ship the products. How can I put the correct address, this being in Portugal? And it will be the same, where the shipments will leave...

Reprint a label

I am trying to reprint a shipping label. The tracking number is listed but I don't have a label in my email to print. I have an email that will let me print another label but only if I pay for another label! I just want to reprint the label I already...

User avatar by Explorer
  • 212 Views
  • 1 replies
  • 0 helpful

Bluecare express

Ordered an item. expected delivery was 10 days later on May 5th. Waited for a few days after May 5th to dispute. a few minutes after I disputed, the tracking updates to delivered on April 26th. And ebay sides with the seller. ebay is a hive of scamme...

User avatar by Enthusiast
  • 297 Views
  • 5 replies
  • 0 helpful

Buyer bought multiple items, Ebay charged them shipping for one.

I just posted my first multiple item sale, with two items available with shipping of approximately $8 each. A single buyer bought both items and Ebay charged them $8 total for shipping. Because these items are separately packaged, I had to purchase a...

User avatar by Adventurer
  • 2512 Views
  • 27 replies
  • 2 helpful

Resolved! Standard Envelope Option Not Available for Listing

Hi all, Trying to list a raw non-bullion foreign coin under $20 with standard envelope shipping, but the option is not available under shipping when I try to list. I've tried everything like changing dimensions, setting one dimension to 0, changing c...

User avatar by Adventurer
  • 3539 Views
  • 11 replies
  • 0 helpful
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