Hi folks,
This comes after getting quite a few buyers who either back out on sales, or request different shipping addresses or even my own mistake or losing a label. There is a feature to reprint an already purchased label. So that way you don't have to buy another...but there need to be a better way to access this. After you sell the item you can't get to this "reprint' page unless you click Purchase another Label. And only then is it up to Ebay to provide the banner saying "you already bought a label for this item, click here to reprint". There shouldn't be a need to click Purchase New Label.... there should be a clear link in the drop down for the item that lets you reprint it directly....not have to be confused the first few times and have to go through the Purchase New Label method.
See below for the only available options. in this list should be either "Labels" where you can then be prompted to buy a new one, or reprint the old one..... or a separate option in this list for "Reprint"
