Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Media Mail Shipping. In case unintended mistake done.

Shipped an item to a buyer using the Media Mail option, what was available to me at eBay, to buy a shipping label. Weight and dimensions , all fit. Price was right... I have not really used it before and when I handed it to the postmaster, he took it...

Seller changed address and it’s more shipping. What do I do?

Resolved! How to print 'Shipping Label' by using eBay ?

Hello:For years, as a seller I printed my own shipping Labels by using my own Shipping template.Now, I however have been interested in 'Print Shipping Label' at the top of 'sold items.How to print 'shipping Label' by using eBay successfully?Thanks fo...

Dymo Label Printer

Morning I have been a long time E-Commerce seller and have come a long way but it feels like I'm moving backwards with eBay and the label printing and packing process. I would like to ask is there a way to add my Dymo printer to the shipping label pr...

Resolved! Can I see the shipping option buyer selected AFTER marked shipped?

Is it possible to see what option a buyer selected after I mark the item shipped?? I only ever offer USPS Ground or Priority, and have it calculate the exact shipping cost at checkout. So I shipped something priority, then saw that they paid $70 for ...

EBAY - FIX THE BULK SHIPPING SCAN FORM ERRORS

This is beyond ANNOYING! As a six figure seller, with over 100 packages to ship every single weekend, your bulk shipping scan form breaks EVERY SINGLE day after a weekend. Get your **bleep** together and get this fixed. It's going on 3 months. Sincer...

Resolved! Shipping calculator mistake

I listed an item as normal with USPS first class package. When creating the listing it shows buyer pays $4.50 - $5 like it should . But when I view the listing it shows $1.76 shipping . Anybody have that issue today .

Resolved! Shipping Label Discounts?

Hi-- I am an occasional seller. I'm pretty sure EB says "print our shipping labels, get a shipping discount," yes? But what I pay when using a QR code so that USPS prints label, I seem to getthe regular price. I'm shipping USPS Media Mail, if that ma...

Media Mail greyed out

I have an auction that sold. Its a complete book series when I made the listing it let me select media mail, now when I go to shipping its greyed out. The auction is 38 books.

Resolved! Can I set up different shipping rules for different listings?

For example: All of my listings have a shipping rule of $2.00 extra per additional listing purchased.Now I am adding a Dollar Bin section to my categories, and on those Dollar items only, I want the additional shipping to be $1.00 extra, instead of $...

How do those of you that sell Tupperware ship so cheaply?

How do those of you that sell Tupperware ship so cheaply?Or would it damage the Tupperware? The reason is for me it makes no sense if Amazon can ship in these bags, why can't others? Thanks for your time.

June 30, 2022 "Unable to Deliver - Parcel scan removed from container"

Our International eBay buyer informed us last night that he got this message from the Global Shipping Program. He asked what the next step is. This is the first time this has happened to us. Any recommendations? "unable to deliver - parcel scan remov...

Resolved! Shipped?

Why do sellers constantly mark items as "shipped" when they haven't actually shipped it? Doesn't "shipped" mean "in the possession of delivery service"? Why is it such common practice to tell a buyer that their order has shipped when it isn't seen by...

Buyers abusing money-back guarantee

eBay claims to want a fair and transparent marketplace, but routinely allows buyers to abuse the money-back guarantee by falsely claiming damage or "not as described". I sell colored diamonds produced with the HPHT process, which produces better ston...

Resolved! Buyer has a Suspicous Address, should I still ship too him?

I recently sold an Item over the weekend. I printed the label and packaged the item so it could be shipped by Tuesday. I did some research into the Address to be sure that it wasn't going anywhere suspicious or alarming, but this particular location ...