Can anyone else generate a QR code shipping label?

[microsoftbob]

Every time I try to generate a QR code for a shipping label, I get 'Something went wrong and we were not able to generate the label.'   eBay claims it's a site problem.  

Is anyone else having this issue?

[rfmtm]

Check that the address is formatted exactly as shown here:

https://tools.usps.com/zip-code-lookup.htm?byaddress

[microsoftbob]

Thanks, I checked that site and it looks correctly formatted (it looks like a military address):

PSC 819 Box 3335
FPO AE 09645-0034

[rfmtm]

Yes, it is military and sometimes there is problems printing a label for one.

You also should check your return address format at USPS as well.  Unfortunately ebay's error messages are often misleading and the to/from address format can also cause the one you are getting.

If that also looks correct, clear your browser cache and try the create label process again. 

As a last resort, clear the buyer's address fields and manually type them in (do not copy and paste).

[fixtronix1]

This QR code is such an Important feature yet its causing us the biggest headache.  There is no way to view QR codes at later dates, you can only get it the moment its generated.  If email is deleted there is no way to go back to ebay.com and view the QR code.    Also I'm unable o generate a QR code for Bulk orders!   Ebay needs to do a better job giving us options to print QR code for bulk orders and allow Sellers to go back to the platform and view QR codes when needed.

[rfmtm]

@fixtronix1  QR codes like printed labels and tracking numbers can be reprinted or resent within 24 hours.   After that they can only be voided within five days.  It has been this way as long as I remember here on ebay.

If you want to have a history of viewable images of QR or Bar codes, you'd have to save them yourself.

As far as bulk QR codes, I'd have to check into that.  Since this is an older thread, you might want a start new one about this problem before this one is locked.