Shipping

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Resolved! VAT prepaid on eBay International Standard Delivery, for an order shipped from the USA to the EU

The ebay information about their International Standard Delivery clearly states that it is a Delivery Duties Unpaid service, meaning the buyer will be responsible for paying VAT, clearance and possible import costs upon receipt. I ordered an item wor...

Shipping a purchased document and sent through Dropbox or email? No physical shipping

How are Sellers handling the transmission of a purchased item through Dropbox or Email. I offer free shipping but there is no shipping label needed. Currently Ebay docks you if you do not have a shipping label for the item. Is there a way around this...

shipping

how can I access the eBay global shipping program, please

Bidders not Paying nor responding

Hi there! I am hoping someone can help me on how to deal with Bidders that won but not paying nor responding to me etc. Any ideas or step on how to go about on this situation...

Resolved! Who determines shipping cost; seller or buyer?

I listed an item for 2.95 + 5.10 shipping by USPS First Class. When I printed my label, someone (?)changed shipping to Priority Mail. E Bay then debited my bank account for the difference betweenFirst Class and Priority. Can anyone tell me how this c...

Resolved! Can I exclude sales to Puerto Rico?

I offer customers flat rate shipping. I need to exclude sales to Puerto Rico since the shipping charges are so high. How do I do that? Thanks.

Global Shipping Program buyer not able to Add To Cart and Request Invoice for USA combined shipping

Hi everyone- I am an American seller with a buyer in Japan who uses the Global Shipping Program and wants to buy 4 items from my eBay Store. I charge $8 shipping but always combine shipping to a flat rate $8 for any number of items as they are all th...

Delivery Estimate Date - Can you Change it?

I have a sold item that has gone beyond the delivery estimate. I am looking to figure out how that can be changed in the future. What determines that estimate & can it be changed?

Shipping Art

Hello everyone! Do any of you reading this have any experience in shipping art work?? This one really has us stumped!! We have some awesome pieces (some expensive, some not at all)we want to list but are scared to either scare ppl away with giant shi...

Ebay envelopes made me lose top seller

Ebay standard envelopes not getting scaned my tracking uploaded and validated is at 90.8 and every day it gos down stoped selling single cards and called ebay several times of course no one well fix it i know i shiped on time even had some come up mi...

Ebay standard envelope for trading cards

What is going on with the ebay standard envelope for trading cards service? On too many occasions tracking shows delivered but not delivered, tracking shows still in transit and the item has been delivered, and often tracking will show out for delive...

Says "determined by initial service" when trying to add handling charge on ebay

Hey guys! I recently started posting items for sale & I trying to work up to a making it a true business (already have tax ID & all of that) - so I am starting off on a personal account, selling items my family either used once & in good condition or...

Who's Responsible For Re-shipping

I sold an item in February and shipped to Spain. After 3 months it was returned to me. Tracking shows it getting to customs in Spain, where they sent it back stating "No Retirado, Non reclame". I have a feeling the address they gave to ebay was wrong...

Return package over usps weight limit

Seller issued USPS return label, but the package is over the allowable 70 pounds Post Office shipping limit. Now the seller refuses to reply to communications nor issue an alternative shipping company label. Ebay customer service is non-existent.

Buylogic shipping issue - USPS Postage Due

I received a package today from China that shipped around the end of April. This is the third time I've purchased from this particular seller, never had a problem until today. The seller used Buylogic to ship the package to me, and it appears that Bu...