Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Rigid Issue with eBay Standard Envelope

Frustrated this morning and USPS is of no help. I had 33 envelopes returned last night with a note indicating to make sure envelopes are not too rigid in the future and that I owed $6.60 surcharge for nonmachine handling. Great, so no tracking now. I...

Shipping Address Missing the State Abbr.

Just bought a shipping label through Ebay (Used QR code) then noticed that CA (California) is missing. Will this go through or do I need to have buyer fix address? They have approx 18 feedback from sellers "Within the past month". Unless they've chan...

postage

Hello everyone, I am selling a couple different big size pools and they're not moving so I decided to add a free hand pump with it if they buy the pool. My question is if someone buys them when you print the postage out does it know that there is two...

Standard Envelope & Printing Labels

Hi everyone, I send a fair amount of eBay standard envelopes and would like to save time and use printer labels with adhesive so that I don't have to cut and then tape my paper labels onto the envelopes. The "Thank You" Envelopes I use are about 6.5 ...

Sellers who make money off shipping

eBay needs to police this.

Resolved! Location of APV report

I used to have a link to the APV report, it was laid out with the products I shipped with the postage due and refunded. Does anybody know the location of this report? I seem to have lost the link.-Steve

Global Shipping Program cost for buyers

If I did not enter a package weight or dimension in my listing does the Global Shipping Program show an appropriate shipping cost for international buyers? How does it know what to charge them?

Resolved! Shipping Label Help

I printed a prepaid UPS label on eBay and set the ship date for Monday 1/31/22 but now I don't think I'd be able to drop it off until Wednesday 2/2/22 will they still accept then, even though the date on the label says 1/31/22?

Package likely to be returned to seller

Hello, I bought an item that should be shipped to Brazil via USPS First Class. However, after days the package appears to be being returned to the seller. What confuses me is that the package arrived at Chicago's international airport, and after that...

Resolved! when i buy items, why is it a huge issue to request invoice for total due? shipping cost to be valid

why shouldn't I pay the correct amount instead of money refunded 3-5 days later. It should be good business on everyone's behalf. Isn't that the point?

USPS insurance claim

Buyer received item broken and described package as being "kicked in". I filed claim with USPS and USPS says to proceed with claim I have to bring package and item in for inspection (already sent pics with claim). The item and package is with the buy...

Charged $33 for $15 shipping label

I rounded up on the dimensions but was charged by ebay/UPS $33 for the $15 shipping label. Is there any way to correct this?

Resolved! Refunds

Hi. I've been looking all over the place for a button that will take me to a page where I can refund some money to a buyer for shipping. Buyer purchased multiple items from me and I want to kick back some money to her.Little help please. How do I do ...

Answered my 3rd "why haven't you shipped my item" message for the day Thanks ebay standard envelope

Is anyone having any better luck than me with the "tracking" provided with the ebay standard envelope? In my case it looks like over 50% of my ESE shipments are delivered with no tracking beyond "label created " or "tracking number provided" ebay pro...

Ebay stopped tracking our post. how to inform them?

I saw this in our local facebook selling group as well.ELTA Hellenic Post (Greek Post) is remarkably fast in getting stuff out of Greece, and has always been reliable as a shipper. since a month or so, eBay stopped tracking ELTA. ELTA probably change...