Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

how do I get to combine shipping and see it on the receipt as well as the correct $amount?

Happy New Year all, I have been driving myself "Nuts" (short ride for an 82 old person)I go through all the machinations of isolating the 2 or 3 items, in buy labels in bulk... hit the combine box and it shows them all in one group. When I click on a...

With Ebay Shipping how do I make the Label smaller ?

Need to know how to adjust label size w Ebay shipping. TIA joel

fee on shipping

eBay would do Sellers and buyers a great service by discontinuing fee on shipping. eBay proports to not charge for collecting funds so a fee on shipping cost does not support this affirmation. To add insult to injury eBay reports shipping as income t...

Why am I being charged for Access Point UPS Packages?

Hey all, I am a seller on eBay. I have recently noticed that when my packages are unable to be delivered to the address and are delivered to a nearby Access Point location, I am being charged for the $5 fee. Why is this happening? Packages go to an A...

Resolved! Buyer's PO Deadline to pick up item

Hello Fellow Ebay Sellers: I need help with this situation:-( I mailed item to buyer on 1/18, item arrived at destination on 1/20 and available for pick up on 1/21. I checked tkg info today and noticed that buyer has been given till 2/4 to pick it up...

International Shipping program questions

I might be interested in using the new International Shipping program but I cannot find clear, concise answers to my questions about the program. Any plans on providing more specific information ? 1) does eBay bill all international buyers the custom...

eBay International Shipping

So there is a lot to like about eBay International Shipping - I am seeing 5-10 orders every day from it with zero hassle to me (unlike the month after month of abuse I received from international customers during the pandemic ). In fact, it works so ...

Seller Theft

Where is the contact for ebay? When a seller receives money and doesn't ship an item , it's theft therefore there has to be an escalation process to file charges. However, "the seller" obviously doesn't post personal info. Any assistance on this is a...

Replacing an item without doing a return?

Hello,I recently sold a collectible envelope to somebody. They claimed it has a fold down the middle, and want me to replace it with a different one. I was planning on just sending him another one and letting him keep the damaged one. Is there a way ...

Postage fees taken by ebay

I have had my Premium store for many years. I sell dollhouse miniatures and they can sell for as low as $.99. Because some of them are wider than the USPS regulations for a letter, I have to charge a hefty postage rate (usually $4.55) because I have ...

Resolved! Shipping fees increased to GSP center?

I understand the extra fee for international sales but I thought we were only charged the standard fee for the trip to the GSP center? I.e. I got charged 12.9% on $21 shipping an iPad keyboard to KY. It did not cost me $21 to ship there. Maybe I misu...

Shipped item lost because of storm.

I sent an item first class to Ohio. The tracking just stopped. The buyer contacted me and I suggest he take the tracking number to his local PO. He did and they told him all the packages in a truck wreck are considered lost including his. The weather...

Can somone define "handle" in the new eBay International Shipping Policy?

So eBay claims with their new international shipping policy that they will "handle" returns on the seller's behalf, including Not as Described claims. "We’ll handle international returns on your behalf, including Not as Described claims." I stopped u...

Resolved! international shipping

I am not signed up for international shipping but I have a buyer wanting an item that lives in Australia. Can I do a one time international shipping without signing up?