Shipping

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Media Mail No Longer a Mailing Option?

Today I discovered that media mail is no longer offered as a mailing choice, which is extremely problematic in that I mainly sell books. I take little comfort from the automated seller help rep telling me earlier today that she would "file a ticket f...

Resolved! How to edit our return address to PO Box for privacy?

I apologize if this is a common question. I couldn't find an answer. Is it possible to edit our return address to a PO Box for privacy purposes? Mine is stuck on my physical location. Thank you.

Resolved! If a buyer pays for USPS - can you choose a different shipping service without consequence?

What I mean to say is... If a buyer pays for USPS at one calculated rate, but upon purchasing the label I find I can receive a better deal through UPS or FedEX, then choose to purchase a label through a different shipping service; is there a conseque...

Can eBay renegotiate the 2022 Postage Rate Discounts for USPS Priority

In years and years past, I would offer buyers USPS Parcel Select or Priority. They would usually select Parcel Select as it was the least expensive option. But, I would upgrade them to Priority, because the cost for Parcel Select and Priority were al...

eBay standard envelope issues

A customer from Puerto Rico purchased a card listed with eBay standard envelope shipping cost. Went to print postage and eBay standard envelope was not an option. Everything in listing was correct. So I quess you can't use eBay standard envelope to s...

I made a mistake sending all my purchases to the same shipping address.

Ebay Global Shipping vs USPS International Priority Shipping

Hi I was just wondering which is better? eBay global Shipping or USPS International Shipping? I'm new to international shipping and recently sent a package through the eBay global Shipping service. The item was returned to me because I was told that ...

Why did my priority package sit in Jacksonville FL. for 4 days?

Sent an Invoice, Don't think I got paid for shipping, IMNOOB

I sold this 185234611466 for $100. It was one of the first things I have sold since taking a long sabbatical from reselling. I received this message from the buyer...Hi. I want to pay but you did not send the invoice. Best regards José I then sent hi...

Buyer says item arrived seriously damage, asking for my info for UPS claim

Hello,I have extremely limited history with selling on eBay, so I'm unsure how to proceed here. I sold and shipped a vintage electronic item listed as "For Parts or Not Working", and the buyer received the item on Thursday Jan 27th. I just received a...

insurance to cover shipping.

I purchased a trailer from and individual. The transaction is being handled thru eBay and I was told I had to pay $1000 dollars for shipping insurance and it would be refunded upon arrival of the trailer. So, I paid it and next day the emailed me tha...

"USPS Still Waiting For Package"

Hey, just a question to see if anyone else is having this problem.. I ordered 2 items last Monday the 24th from two different sellers in two different states. Labels printed the next day (25th). Tracking on both (through USPS site) show "PRE-SHIPMENT...

How do you fix a tracking number that shows as delivered? Entered two items #s wrong...

I entered two items tracking numbers for one another wrong...one item went to LA California and one went to Utah I entered Utah's tracking on Californias item and California's tracking on Utah's item both items show as delivered to wrong zip code how...

How To send invoice for just shipping

A buyer bought an item from me and checked off "Local Pick Up" by mistake. She wants me to send her an invoice for the Shipping amount for calculated postage to her zip code. How do I do this?

Shipping

Why is Ebay put 2 week delivery thim on my listings when i ship same day or next day . Anyone knows it takes up to 4 day delivery in the United States.