Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Ebay says it is sent?

Why is it that when I get a notice that my purchased item has been sent, that I find out that only a tracking number has been made and the shipper is still awaiting the item from the seller? This is very misleading to me and i'm sure others.

New to eBay - Why is shipping so expensive?

Trying to get a tennis racquet for my son. Found the one I'm looking for but why is shipping so much? Originally he was asking over $100 for expedited. He said this was the eBay suggested shipping cost. I asked him how much it would be for ground shi...

User avatar by Enthusiast
  • 286 Views
  • 10 replies
  • 0 helpful

EIS one small question, one big rant - EIS doesn't always work right

Please note, the seller and the item is perfect. A few weeks ago, I ordered an item to Canada, first time with EIS. Had to figure it out, item goes to Illinois and bounce around: first, Carol Stream, then Glendale Heights (hub) then Chicago. You get ...

User avatar by Adventurer
  • 266 Views
  • 4 replies
  • 0 helpful

Return Issues

I have not received a shipping Label and a return has already started with the items still with me. How do I go about resolving this matter. Thanks.

User avatar by Explorer
  • 89 Views
  • 1 replies
  • 0 helpful

Good source for #10 envelopes

Costco has dropped most office supplies (including the 500 packs of #10 envelopes) so I am looking for another source with reasonable prices. Costco did tell me that sales of most office supplies have fallen so they are making room for other items in...

User avatar by Adventurer
  • 347 Views
  • 5 replies
  • 0 helpful

Damaged in mail

I shipped an item and it was damaged when the customer received it. The buyer messaged me and showed me pictures of the damage. I agree it was damaged in mail. It was a very inexpensive item and I just want to refund them. Do they need to start the p...

need help with my shipping policy

so im trying to set my shipping discounts so my customers dont get charged shipping for each of the items they buy, but i cant seem to get the shipping price down. what am i doing wrong? example ; my mre listing is 9 bucks for shipping but when they ...

Ebay international replacing global shipping program?

Wait what? I saw the FAQ here:https://www.ebay.com/sellercenter/resources/seller-updates/2022-fall/shippingThere are a number of benefits to using eBay International Shipping, including protections through eBay Money Back Guarantee cases:If an item i...

User avatar by Trailblazer
  • 338 Views
  • 2 replies
  • 0 helpful

Media Mail for Photographic Slides

I'm interested in selling my collection of photographic travel slides. The regular USPS shipping is quite high depending on the weight of the box.However, I see other sellers using Media Mail for their shipping of photo slides.According the USPS, sli...

User avatar by Adventurer
  • 993 Views
  • 3 replies
  • 0 helpful
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