Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Media Mail. Would Tarot or Oracle Card set qualify?

I have a bunch of Oracle and Tarot cards that I am wanting to sell and was looking at estimating the shipping cost. For those of you that don't know. There is a box, a booklet and cards. No advertising. On Amazon, they are listed under books. What do...

USPS First Class package shipping weight limit

Everywhere I look, I see that the USPS First Class package weight limit is 15.99 ounces if you print your label using eBay. Above that weight, my understanding is that you have to ship USPS Priority Mail if you use USPS shipping. The particular item ...

Why Have Most of My Parts Been Excluded from EIS?

Before eBay converted our account to using EIS, all our items were able to be shipped with the international hub shipping using global shipping. However, once they converted the account to EIS, nearly all our items have been taken out of EIS. Even th...

Resolved! We sold three items yesterday and eBay generated mailing labels with an address from a previous sale

Shipping glitch tracking number shows - then disappears

Well, I shall remain calm (repete 3X).I shipped an Express package yesterday. I had to get the label from PayPal as eBay does not show Express Legal size Flat Rate Envelope. (that would be my fault as item almost fit normal flat rate... but not quite...

Sent Standard Ebay envelope -in transit

I sent something using ebay standard envelope. I dropped at the post office and the tracking number shows it was received and then 'in transit". It has not moved any further. How do I handle this? I have refunded the buyer, but do I have any recourse...

Free Shipping for Construction Equipment - More Exposure/Bids?

I want to list a large excavator on eBay to sell. If I offer free shipping (within the continental US), are more people going to see the listing? My thought is that I'll increase the total number of bids/watchers/selling price by drawing more attenti...

Ebay Labels Non Functioning - Broken

As of 12:18 PDT 6/12/23, Ebay Labels takes your money but does not print the label, you cannot find the label by looking in the Shipping area on Ebay, but the money has been deducted from my Payments. Never sent an Email from Ebay stating the label w...

eBay international shipping

So the two items I shipping eBay international are lost. How do I contact eBay international shipping for insurance refund? Never again

Failure to ship order

Seller unable to ship the product

UPS/Fedex insurance doesn't make sense... or am I doing it wrong?

If I ship a package without adding insurance, I get $100 of insurance for free. If I add insurance for a package valued at up to $200, I get charged, for instance, $3.45 for the insurance. Why don't I get my free insurance for the initial $100, they ...

Virgin Islands

anyone know if mail going there needs a customs form like Guam?

Partial refund

I was able to save on shipping by using Medial mail. My customer paid for Ground shipping. I want to share the savings. How do I do a reund with out her opening a return?

Ship label wont convert to print or QR, but they still take that money.

Ebay knows better. There is a message is red that states " may have service issues " No " may" about it. Ebay is sneaky and they really like to hurt customers. Its like they get a thrill out of misery. Now I have to lose money on discounts for shippi...

eBay Standard Envelope

I decided to try this with an item that should qualify. But eBay won't give me theeBay Standard Envelope option. Everything seems to qualify. The weight is one ounce or less. the size fits (a standard envelope). The items are matchbook covers, no mat...