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Hi all, The Shipping team wanted to share the following information from the issues with tracking not being updated. "We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our team is ...
Good afternoonFirst I must apologize for my bad English, I don't live in the USA, English is not my native language either,More than 1 week ago I bought a promotional card for my collection, I saw that the service you offered was cheap and with track...
I sent the package on Jan 31 2022, the tracking show no movement on the package, I contact USPS customer service and they issue a request service, but still now tracking. I don't think the package will be recover, it's been more than 2 weeks. Should ...
Is this suspicious at all? Should I be worried?
I have a buyer who has a buying history but left address that was too long and it has caused an error so I am unable to print the shipping label. I have contacted the buyer and Ebay and have had zero response but I would really like to mail ASAP. It ...
What is the best, safest and cheapest, way to ship postcards, stamps, coins or banknotes to foreign countries? If you ship them as a small package by First Class International, it costs you a fortune. If you ship them as a First Class Letter, you hav...
For Sunday/Holiday delivery, add $12.50.Parcels that exceed one cubic foot (1,728 cubic inches) are charged based on the actual weight or the dimensional weight, whichever is greater (as calculated in DMM 113.1.3).Parcels that exceed 22 inches but no...
Anyone else encounter this?
I've had 2 things go out recently on USPS Parcel Select and were damaged as a result. While most of my buyers choose it (I offer 3 different ship options - this, Priority and UPS), I've noticed that things are getting banged up to an extent that didn...
I have some books in the mail(so media mail) that are just stuck in the oblivion and not moving. They're in the buyer's state but they're simply not moving and haven't for 2 weeks—and they're about two weeks late of the expected delivery date.I've tr...
I have been selling 24 years here and things change all the time, including me. So I have offered same day shipping since the begin. No more. I am getting too old. I have in place now a one day handling rule. For all of us we understands that means :...
I feel like I'm being charged for shipping even though my buyers pay... they numbers just feel wrong ?
Recently shipped couple of items first class. They used to be insured, but now there is a space where insurance amount used to be, looks like it has been discontinued. Did ebay or USPS discontinue insurance on first class labels? Thanks,
Once I receive an offer on an active listing, am I able to re-calculate shipping?
I've been selling heavier / larger things recently. I use PirateShip to buy / print shipping - for these larger things, I'm using / will use UPS Ground. In the past with smaller things, getting the postage through Ebay was about the same / a little l...
This is a new one for me. My customers package is being returned to me because their forwarding has expired. I am sure I will get an Item not received for this. Will I be protected since the customer never changed their address in eBay or will I have...
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