Shipping

Forum Posts

Sorted by:

Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Typed wrong address number and the item is returning to the shipper.

June 9 I bought a laptop and it was supposed to arrive on june 12, then FedEx called it an “Operational Delay” which I understood as a delay from them. On june 13 I did not had any update. So I went to the fedex office on June 14 (next day) where my ...

Resolved! Seller Requesting Additional Shipping Costs Post-Sale.

Hello, I'm looking to see if anyone knows anything that can help me with this, I'm fairly new to purchasing things on eBay and I don't know how I should deal with this. Last night I won an auction for around $4 usd (total including tax). I put the or...

Resolved! A partial return?

I bought a guitar and a case and when it arrived, the guitar was fine but the case was severely damaged. If I was to do a return, how does that work? I don't want to send the guitar, which is fine back, I just want a different case, and I doubt the s...

Managing shipping labels.

I currently am facing an issue. There was an issue with shipping and packing my product, so I had to cancel my order. I currently noticed that the shipping labels took up the money required to give my customer a full refund, so I asked for them to be...

My package says that it has already been delivered, but it is not.

I bought a microphone, on the usps page it says ''Your item was picked up at a postal facility at 11:01 am on June 10, 2023 in SAN YSIDRO, CA 92143.'' But that's not true. I contacted them and they tell me that the package was picked up by a ''freigh...

Buyer wants local pickup

I just sold an item for which I offered shipping and local pickup. The buyer has paid for shipping. Because they realize how closeby I am they want to pick it up. I know how to credit the shipping. I cannot figure out how to eliminate the label print...

Any way not to use Ebay's International shipping?

Is there any way not to use Ebays's international shipping? I only ship in the US and to Canada.

Shipping with ESUS international

Hello, I shipped an item with tracking info https://www.trackmyshipment.co/shipment-tracking/ESUS143650300 The buyer is stating they haven't received it. I'm not understanding what consignment billed means. The buyer is also stating they haven't rece...

Why is Ebay taking a portion of Shipping fee collected?

Ebay is already charging an 11.7% fee off the top of the item I am selling. Why are they taking a portion of my shipping fee as well? Isn't that double dipping? I recently sold and item for $550 and eBay charged a fee of 11.7%. My customer agreed to ...

Buyer's intercepted the USPS package

I sold a tennis racket last week via bidding option. Seller made payment quickly and i shipped out the package next day. Today, i check on the tracking and the status say Intercepted at buyer's local PO. Ebay page said : "The item will be returned to...

Why can't I choose USPS Media Mail shipping on my magazines that I am trying Preference?

Why can't I choose USPS Media Mail shipping on my magazines that I am trying to sell?

Need help with shipping options for my listing

How do I set up "tiered" shipping for my listing 125951932201. A potential buyer reports that the only shipping option available is the most expensive one... How do I change this so that the shipping is appropriate for each LOT size?

Resolved! Shipping

I think my shipping tab has updated. I have to name shipping policy in this new update. Any one knows that how to fill the shipping cost. Please help me. Thank you.

Non-EU item - preliminary import check from Germany web site.

I shipped an item to Germany with USPS registered mail on sept. 19th. 2022, on sept. 29 it was in customs, for three weeks was there, then I started to check and all I get every day is this: 02 Nov 202204:51 Non-EU item - preliminary import check Whe...

I got completely SCREWED by Ebay Shipping calculator what are my Options?

I sold an item this past month with an option to "calculate shipping based on buyers zip". When I created the the listing I correctly specified the item's weight and dimension (10lb length 70" height 28" width 4").When the buyer purchased the item th...