Shipping

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Seller Protections are in place for sellers impacted by severe weather

We are actively monitoring weather conditions across the country and assessing potential impacts to shipping and delivery operations. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about shipping del...

(Help) DELIVERED TO AGENT PICKED UP AT USPS

A great clarification, because it was not understood. I know the destination I put in the address, I already received packages there. Never a problem. Except now with USPS, which says DELIVERED TO AGENT PICKED UP AT USPS, no one from my FF went to re...

Buyer reports item damaged upon arrival

Ebay customer support has not been helpful, so I've come here to ask. Recently, I've shipped an item internationally from the UK to the US via UPS. I purchased the label through eBay. The item was a vinyl record, and when it arrived, the packaging wa...

Custom text on your shipping label...

Is there any way to see/view the text you put on the shipping label after it is printed?

shipping has changed

all my shipping has changed to fedex or ups home, how do i change it back to usps ground advantage

eBay USPS shipping insurance calculator should correct for existing coverage

I guess this issue could be posted as a complaint about eBay or USPS gouging on USPS shipping insurance, but I will give eBay the benefit of the doubt and say it is a technical oversight. I shipped an item with a value of $192 via USPS Ground Advanta...

UPS Plane crashes in Louisville, KY

Louisville Plane Crash: Massive Fire After UPS Cargo Jet Crashes Near Muhammad Ali International Airport | WATCH ᓚᘏᗢ ..........

Resolved! UPS SurePost back to USPS for last mile.

This may have been discussed already, so sorry for duplicative post. This will mean that SurePost will be a bit slower again due to transfer and double carrier logistics. Also, now that UPS no longer deals with last mile I suspect insurance will once...

Mail Forwarding Buyer has left almost 1000 Neg-Feedbacks to Sellers

It's a shame that eBay let's these mail-forwarding buyers continue to fraud the system, just because they generate substantial revenue for them. Unfortunately, it's now my turn to go thru the hurdles of having negative feedback removed (here soon) fo...

USPS postage is going up again on 18 January 2026

Shipping is going up again. Flat rate is going down a tiny bit, but everything else is going up. Most of my packages are between 8 and 13 ounces, and postage on these weights will go up 4%. I am already eating postage because if I keep raising my shi...

Shipping Label Cost

Has anyone seen this and can explain this? I ship using ebay for buying my labels. Mostly I ship USPS Ground Advantage. Example, I put in the weight of 1#7oz. and then enter the size of the box. It gives me a price. then I change the weight to 9#4oz ...

Resolved! Is buyer confirmation of receipt not valid proof of delivery?

I shipped an item which ended up being delayed by the carrier. USPS still has not located the item and have it listed still as a missing mail search...but I have. The buyer confirmed in messages that he received the item. This of course, after he ini...

Don't Use FedEx Ground Economy!

Even though it's tempting and sometime several dollars cheaper, don't use "FedEx Ground Economy". I've had 5-cases recently where it just dies in FedEx Tracking and you file a claim only to hear contact USPS, and USPS will say contact FedEx, no one t...

Resolved! Item shipped by USPS to buyer - No scans in 7 days???

So, I sold a phone on Jan 9th. The buyer requested USPS even though I hate them and I usually drop off packages at UPS. Fine, so per USPS regulations, this is a used phone worth $250 and can only be shipped by "Ground Advantage" and needed to include...

How do I change my address on shipping labels?

When I print shipping labels the return address come up as my old address. I tried to change my address but the only one i see is my current address.

USPS 2026 Change No Acceptance Scan by local Post Office. How are Sellers & eBay Handling drop off?

I am an eBay Seller who recently dropped off packages at my local Post Office. None of the packages received an "Acceptance" scan. I learned that the Postal Service has changed their scanning policy and no longer will scan packages at the local offic...