Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Shipping!

I was trying to print a shipping label and got a prompt or screen that said shipping address had over 40 characters. What do i do now?

Buyer selected and Paid for Regular International Shipping, instead of EIS, how do I proceed?

Hello everyone. I had initially set up Regular International Shipping for my items, but I then ended up working out setting up EIS with my listings recently; however, a number of listings that I had sent offers to weren't able to be changed, due to e...

How do you combine shipping

I have a customer who would like her items shipped together. I guess I don't know how to do this. Can anyone help me through this process?

Seems odd that eBay would change address in checkout from given...

...shipping address on purchase page. I am talking about purposely leaving out apt number (apt. 19e).

Resolved! Is ebay really not going to fix the problem with tracking ESE? Seems like a major issue.

The lack of updates on ebay standard envelope is a bit frustrating, but the icing on the cake is that the buyer, even if they receive the item, if it doesn't show up on tracking, can just file for INR. Then a negative review. Then I have to go throug...

In the past 6-months, seemingly 25% of all my eBay standard envelopes are "getting lost in the mail.

I sell paper crafting items. I sell a pack of 10 thin stickers for $1. Shipping is ~$1. I cannot ship these small packages for $4.69. I really don't understand why USPS and even eBay does not refund the cost of shipping, it's a major scam since I bel...

eBay Standard Envelope - "Delivered" but not Delivered

I am having a reocurring problem with the eBay Standard Envelope showing "Delivered" when it physically has not been delivered yet. It usually shows up a day or two later. The issue is that some buyers freak out and think that their "Delivered" envel...

shipping

Ebay won't let me use my stamps.

Resolved! $100 item and seller told me didn’t have tracking number

Hi i have a problem, I bought a $100 item here in eBay, and the seller ship the item and told me that didn’t have a tracking number, it’s like 2 weeks ago and now I didnt have my item, the seller told me that the tracking is $3 more expensive and thi...

eBay says I underpaid for shipping label.

I sold a Ghurka backpack. I shipped it out. It was 5 lbs. eBay said I underpaid, and that it weight 51 lbs!!!How do I reconcile this? I was charged over $80.00!

Buyer number

#40395104383629571

Resolved! FedEx shipping adjustment

FedEx has charged $34.45 adjustment for a toy that weighs 14oz with the box on top of the original shipping charge. This is the second time it has happened. How do you dispute this. FedEx won’t do anything without a FedEx account number which when sh...

How is a seller still listing new items with first class shipping? I only have usps ground available

Basically I am very much aware of the change over from First class packages to ground advantage. I am just baffled because there is a very large seller who sells some of the same items as me (lightweight household goods) and their listings pretty muc...

Resolved! Lots of USPS misdirected packages

Has anyone else seen an increase in USPS Ground Advantage misdirections recently In the last 30 days I've had more than 10 I had one that went from Philadelphia to Nevada to Missouri and finally back to Ohio Took 12 days to make the trip Customers ar...

UPS Fiasco

Canadian Seller here: I need advice. I sold a $1000 item. Due to its size and weight I needed to ship with UPS not Canada Post to the ebay global shipping hub in Mississauga. I have tracking on the package, it is currently at a UPS access point locat...