Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Buyer Accidentally Chose Pickup Instead of Shipping When He Paid

How do I charge him the postage now? Send him a separate PP invoice? Thanks.

What Happened to eBay Taking UPS and FedEx Label Costs Immediately?

I was sure we received an email stating Sep 1st, 2023 eBay was going to start taking UPS and FedEx shipping label costs out at the time of label production. I am all for this and wish they would. Sometimes we wait weeks before those costs are removed...

Parcel Coming from Australia to Turkey - No update for 1 month.

Hello to everyone , I bought a jersey from Australia and i am living in Istanbul - Turkey.The seller sent the item as he promised in 2 days after my payment.At first everything was fine but after a week,seeing more and more 'Processed through facilit...

International Shipping Enrollment

Is eBay still automatically onboarding US accounts to EIS, or is the process complete? One of my accounts was enrolled, but 3 others have not been and I would like them all signed up. At the advise of Twitter eBay support, I have reached out to ebayi...

Finding the date I first started selling on Ebay

Hi Is there a way to find out what month and year I sold my first item even if it was a decade ago

Once something is listed how can I change shipping method before and item is purchased?

Ive got an interested buyer but they want cheaper shipping, I'm a fairly new reseller on this platform and can not figure out how to do this. Thank you for any help.

Deliberate incorrect shipping rates by eBay

I get tired of being hit with high shipping rates because of my own guessing the weight and size. This time I entered the exact size and weight. It is 5 lb. A box 8x12. eBay, showed $6 added to the winning bid. The real shipping cost, is $27. I canno...

New idea of offering discounted retail shipping rates for buyers? REALLY!

How much do we already spend in buying boxes, tape, peanuts, foam etc and etc. plus the hours it takes to pack things properly. Now you want us to enter that into our cost of being a small business. Yes large businesses can offer free shipping like A...

Resolved! To sellers who ship collectible items in a plastic bag instead of a box...

You're idiots, and you deserve the negative feedback you receive. That is all.

No dimensional weight for Ground Advantage?

I wanted to double-check to be absolutely sure, but I didn't see anything on USPS' page about the Ground Advantage service that references dimensional weight being a thing for this class of mail. Is that true? Because if so, it means I can list a who...

Shipping price

Am in Kampala Uganda I want to buy something from USA how much for shopping

Duplicate USPS shipping label printed, VOID requested, but no refund

August 22nd 2022 printed a duplicate shipping label. At that moment, I requested to void unneeded label. Under my ebay, Track and manage shipments, label is still showing VOID REQUESTED, but no actual refund. I called USPS and they said this is an eb...

Estimated Delivery Too Short

I had an order on Sunday. Customer selected Economy Shipping which I offer free. The estimated delivery window is 14-16. This seems very short for an economy expectation date. USPS states expected delivery on the 18th.

USPS Approved Insurance Claim then Later Decided to Decline...Anything I can do?

Back in October I had a buyer contact me with pictures of a model car that had been delivered smashed. He sent several good pictures. I do very little selling and have only had this happen a couple of times in 20 years so I may have handled it wrong ...

Resolved! eBay global shipping program package to Singapore

I have a buyer who purchased a kind of expensive item and while eBay is still within the window of delivery, I want to be prepared in case it’s not delivered on time or at all. Can I contact an actual human in the event the package is not delivered o...