Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

signature confirm

Hello, I'm shipping an item with USPS Priority Mail International through the ebay site. The price of the item requires signature confirmation. When I create the label I see the fee for shipping which is $57.45 and a "Ship Cover Insurance" fee of $17...

Resolved! Flat rate envelope

Does anyone know where “flat rate envelope” is located in the Choose shipping section?

Postage to Jerselm

From 33065

Lost package

If you return a NAD purchase and the package, USPS tracking & signature, is lost in the mail, do you still get a refund?

Seller sent item to a different adress

HelloI bought an item from a seller but I found that he sent it to a different shipping adress, I contacted the seller and he said that was my mistake at first, then I provided a proof of my shipping adress and he told me that I need to contact ebay ...

Ebay International Shipping doesn't show prices....to me OR to interested buyers

When I list an item, the shipping calculator provides price estimates for USPS, FedEx, and UPS.....but not eBay's International Shipping Program. So I don't know whether the price is competitive or not. I asked friends in the UK and Canada to look at...

Who pays for shipping on a refund?

I’m curious to how this works. If a buyer pays for shipping but needs a full refund, does the shipping service lose out on the money?

Setting up Shipping policy from Greece

Hello,Would really be grateful if someone explain thorough procedure step by step to set shipping policy from Greece (Greece as domestic policy, abroad as international policy). Thank you!

Unable to generate shipping label

I cannot purchase a shipping label. I keep getting an error message saying "Sorry, we were not able to generate the label. Please make sure the parcel size is within allowed limits, and both addresses are correct." which I have done. This happens for...

Resolved! Insufficient Address - Buyer asked to change to USPS pickup

I sold a book to a customer but their address listed on the shipping label eBay provided me was incorrect because the tracking# says it is an INSUFFICIENT ADDRESS. Entering the tracking# on usps.com says the same and that it's being returned to sende...

Resolved! Package from VA to MO marked Delivered in Trenton, NJ.

USPS Tracking Details 9114999944314470432702 We shipped a package from Virginia to a buyer in Missouri. Today the package was marked Delivered to the state of New Jersey. The buyer sent us a message asking us why it was and we honestly dont know the ...

Resolved! International Shipping Label Changes

I recently purchased an international label from eBay for a customer in UK, but when I printed the label, the shipping address was a P.O. Box in Illinois. I thought this might be some kind of global mail forwarding service, but since shipping interna...

Lost package with tracking- Can I get my money back as a seller? How does this work?

Is there a hack/scam for buyers to get free shipping when it isn't offered?

I had a listing that included "buyer pays standard shipping" and also allowed for people to make offers. Instead of making an offer that way, a guy messaged me an offer. I get them from time to time. When they come in, I check all the details, cost o...

Tracking Number

When I purchased a label for fed ex ground economy ebay provided the tracking number. However I needed to reprint the label and when I dropped off my package at Fed Ex it was a different tracking number listed on my receipt, will this be a problem?