I have a lost package which I have never experienced in all my years of
selling. It was shipped on May 24th and tracking stopped updating June
2nd. I filed a missing mail search on June 11th but have not heard back
about it yet. I then filed a USPS c...
I have another question. I just had an incorrect address package
returned to me and the buyer paying me money to reship. I have some
small items that offer free shipping - if those items are returned
because of an invalid address am I in the right to...
I usually sell small stuff that buyers pay the cheapest shipping on and
don't bother to enter in dimensions. Today I found out that a 5 lb. 8 oz
laptop I was short on charging an additional $3.84 for one that sold. Of
course I can't charge him more m...
I have a laptop that I sold Feb. 11th and on Feb. 17th USPS tracking
said the package was being returned due to insufficient address. After
contacting the buyer, he told me that he had forgotten to update the
address and asked me if I could reship fo...
Ok this is the first time I ever had this happen. This isn’t my fault. I
shipped an item out today that was put in the mailbox last night and the
buyer told me this morning (before I had a chance to check the messages)
that they forgot to update thei...
I heard from the buyer today. He said he got the wallet! But the
tracking still hasn't updated. I guess I got double profit from the USPS
claim (not intentionally of course.).
Oh I didn't think about that insurance payment! But still, that doesn't
mean the item won't arrive at some point. The buyer gets a free item if
I refund. I will follow eBay staff directions. It's just best handled by
them at this point. I already inf...
No I'm sorry but you are incorrect. I just spoke with Jessica from eBay
and she advised me to ask the buyer to go through the help pages and
select the item to have a callback or live chat option. Once the buyer
gets in touch with eBay they will open...
I have an update. I did not receive the confirmation email that my claim
had been paid but after calling I found out that it was paid on June
23rd via check coming in the mail from Topeka, KS. They still don't know
where it is but the rep assured me ...
Oh shoot that was a number for something I bought elsewhere! The correct
link is:
https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=9400108105463721288625
Sorry about the confusion.
