I have another question. I just had an incorrect address package
returned to me and the buyer paying me money to reship. I have some
small items that offer free shipping - if those items are returned
because of an invalid address am I in the right to...
I usually sell small stuff that buyers pay the cheapest shipping on and
don't bother to enter in dimensions. Today I found out that a 5 lb. 8 oz
laptop I was short on charging an additional $3.84 for one that sold. Of
course I can't charge him more m...
I have a laptop that I sold Feb. 11th and on Feb. 17th USPS tracking
said the package was being returned due to insufficient address. After
contacting the buyer, he told me that he had forgotten to update the
address and asked me if I could reship fo...
Ok this is the first time I ever had this happen. This isn’t my fault. I
shipped an item out today that was put in the mailbox last night and the
buyer told me this morning (before I had a chance to check the messages)
that they forgot to update thei...
Hello I am looking for advice on this issue. I sold a shirt that the
buyer claims it had stains and an unpleasant smell. I am not sure if
that is true or not but since I have a 100% money back guarantee return
policy I agreed to have her return it, p...
Ok, well I have an update and another question. When I called eBay they
understood the situation and closed the INR case so I don't have to
worry about that. And I worked it out with the buyer to have him pay the
additional shipping cost but when I w...
So you are saying it's not wise to send a paypal invoice and reship even
if the buyer pays it? ebay can see all messages sent and there was no
phone or outside communication.
Well I offered the dry cleaning thing but she didn't want to do that
either. So she opened a return case and is returning the shirt for a
full refund. No I did not wash the shirt after pulling it from the
basement. That is just the lighting. I will b...
Well the buyer is at least trying to be polite about the whole thing. No
return request or feedback has been left yet. She does not want to send
back the shirt as it's a hassle and doesn't really have time. I offered
a $4 partial refund for her to ke...
