Seller News: April 2025
Stay ahead of the curve by diving into our latest updates
Stay ahead of the curve by diving into our latest updates
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I had printing issues with the label and voided it, but managed to get it printed correctly. Since the label says Void Requested, am I able to still ship it out?
I excluded Hawaii on my shipping policy, but I received an order from Honolulu HI... why?
Hello,We had a package that was delivered to Canada on Wednesday 3/8/2023 by Asendia (Canada Post) but eBay has not updated the delivery tracking information on their end. It is now Thursday 3/30/2023 with the status dated on Tuesday 3/7/2023 that an...
I shipped a Priority Mail package on January 2nd. On the 5th, the tracking status changed to "Delivered to agent for final delivery" and has been that way since. eBay shows the funds from the purchase as "on hold". Why hasn't the package been deliver...
Why are sellers charged 25-33% above reasonable cost for return labels purchased through eBay? We just accepted a return from a buyer and were charged @$22 for the return label when we were able to send the exact same package to the buyer for @$16. T...
I was migrated to EIS about 2 weeks ago. First international sale went through EIS… then a few days later I sold a second item. To my surprise, it sold through the GSP. Anyone else seen this? I know for a fact the second item was under EIS because yo...
HOW CAN I PRINT A LABLE AND USE POSTAGE STAMPS 1ST CLASS THANKS GARY
Anyone else happen to receive a large box of free ebay shipping supplies? I received dozens of envelopes, packing tape, etc. & never requested them. Is it just randomly sent out?
I will wait until tomorrow. Its says item delivered. Hope they will give me another tracking number. US to Canada.
When I go to Account Info Account Setting > Shipping Preferences, it only brings up Exclude shipping locations; I want to exclude certain regions and can't locate this feature anywhere. If you can include the URL that would be great!! Thanks
I purchased an item on March 23 and the listing stated shipping free shipping, and the estimate to my zip code was March 27-30. I got the notification it would arrive Mar27-30 with a tracking number. Then received a notification the next day with upd...
My B&M store bought 1000 postcards from a customer today, and they want me to sell some. Seems to me I should be able to use ESE for shipping as it's just paper, but I don't remember postcards being a category that gives the ESE option. Anyone know? ...
So I get a message from eBay "Improve Your Service Metric". Ok - it got my attention. eBay reports that a very high percentage of my packages are being reported not received as indicated by buyers opening up non-receipt claims. Hmm, interesting. So I...
I purchased a game and paid $5.65 for usps first class as what the sellers description shows. Well I have a notification from my email stating my package was shipped via fed ex. I was not notified by seller that they would be shipping my item that wa...
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