Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Losing 10% on shipping charges

OK, I've been here 25 years and have seen a LOT of changes, some good, some not so much so. I understand why eBay has moved to charging a final value fee on the shipping charges; so many sellers were selling $20 items for $1 and charging $25 shipping...

Resolved! eBay shipping error???

"Something went wrong and we were not able to generate the label." Anyone else getting this message after you click purchase shipping label?

Shipped wrong items to two customers and need to exchange them with each other. What's the best way?

I shipped two different items to two different customers. The packages went to the wrong customers accidentally.I need to know how to get them to the correct people with the least hassle.1. Should I refund them both?2. Should I just ask them to cross...

Automatically put us in international shipping?

Some nerve EBAY. Automatically put us in international shipping? Then we have to opt out? I never in all my years wanted and even blocked shipping to any buyer out of the USA you have a lot of nerve no wonder your losing sellersP.S. I just did your "...

International Shipping not recognizing dimentions properly

Non of my global shipping settings transferred to international shipping. When I called to find out why, I learned I had to set-up shipping policies. However, once established the international shipping program doesn't recognize the package dimension...

Seller only getting Canadian shipping options

I live in Southern Louisiana. Trying to sell items but cannot get United States Parcel Service shipping options. The only options that come up are either FedEx or Canadian Post. Under PREFERENCES at the bottom of the listing, I keep having to reset m...

eBay International Shipping question

I would like to use the new eBay International Shipping program. I've never shipped anything overseas. This sounds like an easy way to do that. My question is do I have to have the item weight and dimensions in every listing? I currently have over 1k...

Resolved! notification bell

Hi everyone, Hoping that all sellers out there have been able to make a few $$$ and that buyers are finding some good deals. Question - my "little bell" Is telling me that I have items to ship. BUT, all of my shipments are actually up to date. It doe...

eBay overcharging my customers for First Class

Package weight: 13 ouncesPackage dimensions: 8 x 8 x 2Origin zip code: 19968Destination zip code: 33415Pass on discount to customers: Yes eBay wants to charge my customers $9.35; that's even above the retail rate ($7.95). Has anyone else run into thi...

Reclamação

Bom Dia.Compramos um equipamento , um micro computador Dell Latitude 5414 Rugged , em 08 de Março 2023 , efetuamos o pagamento via cartão de crédito , com previsão de entrega em 27 de Abril, numero de pedido 07-09797-86654, numero de rastreamento EEU...

eBay Standard Envelope Option Available?

Been trying to find the answer to my question about ESE. I understand that there is shipping protection on qualifying items that sell for $20 or less. My question is, does this include shipping charges? In other words, I sell an item for $20.00+ $2.0...

Did not deliver my order still by Ebay Global shipping - worst service

We have shipped the item to this buyer on time via ebay Global Shipping in Shypmax but still the buyer has not received this item fully responsible EGS and Shypmax we also created a Dispute but also by There is no solution and when we spoke to Shypma...

Resolved! Selling, but plenty of views but no "watches."

I have some shoes, Stewart Weitzman, on ebay for sale. They are pink satin size 7 B and used only once. I have plenty of views but no watches. Why? I thought they would sell by now because of Prom Season. They are reasonably priced.

Buying product in the US and Living in Australia

HiI have been buying product in eBay for 14 years now on eBay.com within the USA. I have an excellent buying record with eBay and I ship within the USA. But i do live in Australia. I buy mostly Vintage Otagiri Music Boxes and I am also writing a coll...

Paid for Priority Shipping - Shipped First Class - Unresponsive Seller

I paid for an item which listed the shipping method as USPS Priority Mail, but seller shipped via First Class Mail. Seller does not respond to messages. The shipping amount was rather excessive ($15.99) for an item that could easily have shipped in a...