Shipping

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Freight weight classes and their impact on shipping costs are INSANE

Here is an example, and it is 100% true. Shipping a 220lb object on a 1/2 skid, measuring 40" x 24" x 40" is nearly twice as expensive as shipping an item weighing 150lbs MORE!. Weight class numbers drop as weight rises and higher weight class number...

Voiding a shipping label

I shipped an item on 4/12. It was returned to me for insufficient postage. I took it to the post office today and had the proper amount of postage applied. I need to void the shipping label and get refunded for postage I originally bought. It does no...

Poor Service

How do I contact someone at Ebay to let them know how a seller kept giving me the runaround and not following through with his delivery. I did get the a refund so that isn't the problem. He took the order and the money and then it never reached the s...

Resolved! Let Buyer select shipping option

If a seller (like me) is able to ship multiple ways (USPS, UPS, Fedex), why can't the listing allow the BUYER to select which option best suits them? For example, UPS and Fedex work great for contiguous USA, but USPS is better for Hawaii and Alaska. ...

Shipping service not available when trying to ship packages through eBay.

I have been dealing with a shipping issue for close to the past 2 weeks now, When I go to ship items through eBay 90% of the orders, I get shipping page says no service available which is a huge hassle. I've been using Pirate Ship to get my packages ...

Ebay Shipping Label and Discount

I'm selling books so I would probably be using Media Mail and not 1st Class or Priority. Does their discounted rate include media mail or is it only on the more common rates ie 1st Class, Priority?

Resolved! FedEx label charges way higher than expected

has anyone had the experience of being charged way more by FedEx for a label than you expected, more than the original price? This has happened to me and I cannot understand why. The package dimensions are the same but they say the weight is WAY more...

Resolved! Items damaged when received by buyer

I sell mostly vintage mugs and other household goods. I use boxes specifically designed for mugs (supposed to withstand 200 lbs pressure), wrap the item in at least one layer of bubble wrap or paper, and pad with more paper if there are any voids. Bu...

Fedex damage claims and fake tracking scams

The new face of fedex has changed since Raj Subramaniam became CEO. As far as damage claims,.. Do not waist your time trying to deal with their India outsourced customer service. it is simply designed to jerk you around until you give up. I myself sp...

Priority Mail has changed.

If you have been in a post office, you have noticed, I am sure, the way things are tossed into the bins. We dropped a priority mail package that contained some glass rock tumblers onto the counter, not the drop box. Unfortunately during shipment one ...

Resolved! Pros and Cons of Accepted Returns vs Not Accepted

What are the pros and cons of accepting returns and not accepting them? Does having "returns not accepted" really reduce the rate of returns if the buyer isn't satisfied? Does it reduce scamming? (Buyer purposely sends wrong item back and gets a full...

Is SPEEDPAK shipping service a legit one?

Well... I've been hearin' real bad stuff 'bout them. They've some really bad reviews as well. People sayin' they've never received their parcels or that they got delivered in wrong countries an' all that. Normally, I get a slip and then I gotta go to...

Custom Label - SKU - Multi Variation Listing

I’m using Royal Mail click and drop to process my items, it seems at some point this weekend that multi variation listings now import the item number rather than the SKU I’ve setup.I don’t use a separate for SKU for each variation within the listing,...