Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

SHIPPING LABEL OUTAGE IS AFFECTNG MANY SELLERS>>

eBay is aware of the problem and is working to fix it. Here's a link to system status>>https://www.ebay.com/sts If you still have a problem after eBay reports the issue is fixed on the status page then you should clear your browser history and restar...

USPS Major Delays

Since just before Thanksgiving nearly 1/3 of our shipments are arriving 7-10 days late. The biggest problem is that there are no scans for most package until they arrive in the buyers state. Anyone else experiencing this problem?

What is the definition of "small to medium items"?

The "Shipping method" drop-down says "Standard shipping: Small to medium items". What does this mean? What's the dimensional and/or weight limit? I've spent some time searching with no clear answer. Alternatively, what is the starting point for "Frei...

Try to change weight and size before creating a label.

I charged a flat rate of $7.75 for grounds advantage shipping. I have always been able after a sale to create a shipping label with size and weight. Now I am not able to do that. When I go to ship my order grounds advantage has $9.47 and I am not a...

The "NEW" eBay Standard Envelope for Trading Cards -Wrong person doing the wrong thing

First, I must admit that I have not read every one of these threads completely, so I apologize if this has been addressed already. I am relatively a new eBay Store Owner and currently have 1551 active listings. I Sell Sports Trading Cards. That means...

"PACKAGE RESEARCH CASE CLOSED"--but no information provided???

A buyer who is being really patient so far asked me to see if I could find out where his package might be in the shipping maelstrom that has gripped USPS, so I opened a "package research case." After two days, the eBay tracking showed "PACKAGE RESEAR...

Sold Items Returned To Sender - eBay provided the wrong address lable

I received two shipments RETURN TO SENDER NO SUCH ADDRESS, sent to a buyer using eBay's shipping label. I sent the buyer an email but have not heard back. How do I contact a real person for eBay help?

Shipping and Local Pickup, Shipping not showing up!

I tried making two listings with a new shipping policy that includes both Fedex ground and local pickup, but the listings say local pickup only. When I edit the listing and view the preview, it shows calculated shipping, but the live listing shows on...

ebay shipping label

i hit my print ebay label twice, but only needed one label. will i be charged for both labels

Shipment and Couriering prices

Good Day How much does the shipment and Couriering prices on eBay?I am in South Africa. Kind RegardsJonathan

error message "Something went wrong and we were not able to generate the label"

This was happening about a week ago with no solution other than to purchase the shipping on my own, with no Ebay discount. Now it's happening again, with no explanation. I've fiddled with the address and changed my payment source from "my finds" to m...

How do you estimate shipping costs for a buyer when using the EIS program?

Hello, everyone! I was approached by an Australian buyer who expressed interest in items from four of my listings. She requested that I create shipping bundles that do not exceed her duty-free threshold, AUD 1000 (or about USD 670). I was able to do ...

Bait-and-switch on Shipping to Canada

Last month I sold several magazines to two buyers in Canada. They shipped media mail to the Chicago hub, and eventually got to their buyers.Over the weekend I had two more sales from Canada. The buyers paid media mail, but instead of going to the hub...

Shipping label settings have changed

Anyone else having issues with shipping labels? I was set up to print my labels on 4x6. Now it comes up on regular 9x11 paper with 1 or 2 labels on it.I cannot find where to go on Ebay to check the settings.

Do not send REGISTERED MAIL to the United States!

All the Registered mail that I mailed to the United States in the past 4 months has been lost. All of it! The loss it too huge to keep on sending Registered mail to the United States. I stopped. Now only UPS and it's not cheap. Here's an email I rece...