Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Did not receive correct package

Please HELP!!The shoes I received were not the shoes I ordered. The shoes I bought were size 12-Nike Air Max 1x Patta White 2022. What arrived were size 10 Air Jordan 1 MID Lucky Green/Black-Whte. Shoes went through the authentication center and were...

USPS Media Mail Clamp-Down!

Just a heads-up, folks! Just yesterday I received a huge box of paperback books, upon which was hand-written "Opened by Postal Management 12/19/23." So perhaps USPS is beginning to clamp down on Media abusers, who have been shipping non-media items t...

eBay unfair to Sellers when burdened with customers who clearly are abusing buyer policy

I have always sold on eBay and I think I am going to finally put an end to it. I don't claim to be the largest seller, but over the last 8-9 years I have sold 200 items or so. Man when things are great on eBay, I mean they are great. I consider mysel...

Resolved! Is my local USPS scamming me? Have you ever heard of this one? MARKED DELIVERED TO P.O. BOX

We shipped four packages this morning that sold last night on our eBay store. We started getting messages from our buyers this afternoon saying that they wanted their money back because their orders were marked as delivered to a P.O. box in our local...

International shipping program

I used the international shipping program to ship a brand new item out of sealed case. The buyer got the item and left neutral feedback stating it had some minor broken parts. The damage occurred during the shipping hub to the destination. I contacte...

Resolved! shipping

Can I ship an item I sell on eBay myself without using eBay's shipping label service?

shipping

When I use eBay's service for purchasing a shipping label, do I enter the dimensions and weight for my item itself; or do I use the dimensions of the box the item will go into?

Resolved! Shipping

I have two pretty much identical listings and I just noticed in searching these listings that one shows "Free 3 day shipping" and the other one has "Free 2 day shipping" listed. Both were listed using the Sell a similar item option, both have Standar...

What is the QR code on the shipping label used for?

Does anyone know what the QR code at the top of the shipping is used for? Is it just another bar code?

buyer requests delayed shipping

buyer requests delayed shipping and last time I did this ebay punished me for late shipping even though I contacted them to apprise them of situation. How to process buyer request and not get dinged ?

buying and shipping

i am having trouble lately with trying to buy something and when i do it says i have to change shipping adress. if items shipped by usps i have to have my po box on it. when by ups,fedex i have to use street adress. i shipping adress has both street ...

Delivery to UPS store

I sold an item for which the buyer paid the list price. I was notified that the item sold and that I was paid, which seems to be true. When I looked up the address of the buyer it appears to be a UPS store. Should I be concerned?

Resolved! It’s the day of estimated delivery and my order hasn’t been shipped yet

I’m trying to collect some really great manga for a collection im building and i ordered 4 volumes of the Vagabond series. i purchased them all as a bundle in the same listing as well on 12/14 and it said estimated delivery would be from 12/19-12/23....

Shipping by specific carrier without payment for upgrade?

I have sold an object and the buyer paid for economy USPS shipping but requested UPS or FedEx that cost $5 more without paying for it. I contacted the buyer but have received NO response. Am I obliged to pay for the extra amount?

Really frustrated with ebays holiday shipping

So I'm a buyer not a seller. I ordered a single video game off EBAY on NOVEMBER 28th that was supposed to be delivered on the 9th and it hasn't moved from the origin shipping facility since the 3rd. My only two options are to be very very patient and...