Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

eBay International Shipping Program Inconsistencies

I recently sold a few of a large round auctions of trading cards to a buyer in Australia. This round of auctions was my first foray into the International Shipping Program. The auctions seem to work fine with payment and everything. The buyer then wa...

International shipping

I sold a sealed foundation and the buyer is international in Italy. I am trying to find out if it is an item I can ship or not. I called eBay and the customer service person was not sure and it will take days before the international shipping team wi...

Order returned

I had a order return using eBay standard envelope weighing .6 oz saying I needed 40 cents more postage. Not the first time this has happened.

Shipping

Unlike private shippers, relying on USPS “DELIVERY TIMES” frustrates buyers. Seldom met and with little recourse. As a current buyer I’m looking at multiple unexplained delays. On higher ticket items, better to offer private, reliable, alternatives.

Changing shipping weight on app?

Did something change on the app? If I get multiple sales I cannot change the weight of the combined items.

Bulk label reprint no longer working

Well ebay just improved their website again......Not only has the label orientation not been fixed for 8 months but now as of last week I am unable to batch reprint labels.....and this multi-order shipping is broken 100% for me. Does anybody have a w...

ebay seller shipping policy

What's this "shipping policy" straightjacket that they have set up? I fumbled into it and now I can't even change shipping costs when I try to list something. And forget about trying to contact a human being at ebay, or one who might have something m...

How can I get my shipping forum to go back to default?

Hi all, I'm a new seller and I haven't had any problems until a few days ago. I'm not sure if this has something to do with USPS ground advantage or I've done something to change my shipping process. I've always just had the basic type in the weight ...

shipping problems

shipped my first package and ups had broken several items in the box opened it and re taped it now i can't seem to talk to anyone at ebay or ups about what i should do.

Why are the shipping costs shown when creating a listing different than what is charged?

I've been selling Blu-rays and DVD for the past few months. When creating a listing, I enter the weight and size of the package, and I select the shipping service. The price shown for shipping is always a dollar or more less than what I actually have...

Why is my tracking saying ready for pickup?

So i have a package coming from the US, with USPS, and the tracking just updated to: ready for pickup, at Carol Stream 550 Fullerton Ave, but im in Hungary. Will the shipping proceed normally?

Buyer is picking up purchase, but shipping fees were charged.

How do I return the shipping fees charged back to buyer through ebay now that item is sold, and buyer is picking up tomorrow? thanks

E-bay standard shipping envelope

Where can I get any information about this shipping option. "E-bay Standard Shipping Envelope". Thanks!

Resolved! USPS just charged me 42.88 because I sent a package with insufficient postage

I shipped a package that weighted a little more than the postage on label I purchased. I knew this,as I had to add an item in the box. When I took the box to the post office I mentioned it to the clerk. I told her that I needed to buy more postage. S...

How to set up custom shipping profiles / policies, charges for sellers from Guernsey

Hello, I am new to eBay and looking for guidance on how I go about adding my own shipping profiles to co-inside with my local post office, such as the various shipping rates (Point 1), type of packaging (Point 2) which all have specific charges for e...