Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Buyer requesting return, claims item fake, is not - what do I do?

I am a long time seller, but this is the first time in all those years that I have a buyer who wants to return the item at my expense, claims the perfume is fake. I have told her that it can't be fake - it was purchased at TJMax - they don't sell fak...

want to change shipping address

Please change shipping address to

Shipping options

Why does ebay offer "1st class large envelope" as a shipping option when it won't give you that option when it's time to print a label? And since 1st class envelopes are't tracked if purchased from the post office, doesn't that count as a "ding" sinc...

Shipping - Buyers get message I don't ship to their address (In USA)

Some of my customers get the message that I do not Ship to their addresses even though they live in the states. I have contacted eBay many times and they don't know why. They have escalated it to IT but nothing changes. Anyone know of any workaround?...

eBay International Shipping. Price shipping Changes depending on the ebay connection ???

eBay International Shipping.Price shippingChanges depending on the ebay connection???In the descriptions "See details for shipping"on ebay.com > price is 42.53 USD For destination France.on ebay .fr > price become 51.04 USD For destination France.htt...

What kind of feedback would you leave?

A pet peeve of mine are sellers who ship a box in a bag.As expected, the box usually arrives totally crushed.Today I came across something even worse.I purchased a box of tea.The box of tea is actually bigger than a small Priority Mail box the seller...

My order is being sent to the wrong address seller does not respond

I made an offer for the product the next message I got was thanks you ordered is being sent to my home address I was never ask where I wanted it send to

Original Shipping Fees during return due to buyer error

I have been getting a lot of buyers that are making mistakes on size lately and are returning their items. These returns are "doesn't like", "ordered wrong size" and others that are not the fault of the seller. My listings all provide free shipping i...

Resolved! Can USPS return shipping label from eBay be used for large packages?

Hello,I am returning a large item (length + girth = 117 inches) and I was sent a USPS return shipping label from eBay. From my understanding, the maximum length + girth that USPS accepts is 108 inches for most services but up to 130 inches for some s...

Resolved! I sold a item , buyer already pay but no address

i sold a item , buyer immediately pay it but eBay system didn't provide any address for the first time on my life on 20 years using eBay , it's a eBay problem ? A buyer problem ? Even if the buyer provide an adress how can I prove the item was delive...

FED EX SURCHARGES

I was quoted $ 174 to ship a package. The package arrived fine. Then my credit card was charged an additional $ 273 for surcharges I had no idea about. Class action lawsuit

I’m not applicable for eBay global shipping as a seller?

How do i become one

New shipping calculation - what is going on?

I listed a sweatshirt for $8.99Weight 1 lb 4oz Buyer paid $ 8.99 Postage $12 90Total $21.89 Ebay total $21.89- fees $3.20- shipping $18.94Negative total .25 charged to my bank account (ME THE SELLER MADE $0 FROM THIS SALE) Previously I paid Ebay the ...

Is USPS ground advantage going to be snail mail?

I am worried about this and debating about just changing my listings to priority mail. If I ship UPS or fed ex ground, it can take over a week for a buyer to receive an item. First class usually can get across country by the second day. (If mailed Mo...

Wrong Shipping Amount Paid on Sale to Canada

How did this happen? Sold a watch to a buyer in Canada who paid only $4.65 for shipping. Order details page indicates buyer selected USPS FCM International. Ship you order page however shows buyer selected eBay International Std Delivery for 13.00 sh...