Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Return - Partial Refund ?

I recently sold a Mac Duggal Dress for over $300. The buyer tried it on and decided the fit was not right which is completely fine by me as I have returns turned on.I haven’t had any issues with returns until I received this dress back and it’s COVER...

Overseas shipping on a free shipping item

Yes I have a very heavy item that was going to be expensive to ship. I included the shipping with the item together. Then offered free shipping. The buyer was from portrico. Where do I understand what this will cost to ship after offering free shippi...

A lesson to be learned from all the talk about the USPS CHAOS

The chaos at usps is very real, and we should all avoid them like the plague.

Buyer wants refund on damage purchase

I had a set of goblets priced at $40. It was bid out for $14.99. the buyer received the items and 2 of the goblets are broke. They do not want to return but is asking for a partial refund. How do I need to handle this?

San Antonio USPS whistleblowers reveal massive Christmas package pileup

I just found out today about a news story concerning the USPS Distribution Center in San Antonio. It seems that a USPS whistleblower contacted a local news reporter of mail just sitting in a USPS facility. It appears that the reported attempted to co...

Shipping refunds to buyers

Earlier this year, Ebay refunded shipping overcharges to a buyer. I did not know this was a thing at the time, so I also refunded the buyer the overcharges and found out later that Ebay had done so as well Unfortunately the buyer did not do the right...

Shipping cost

I bought an item that had $25 shipping costs and I ended up getting a message from the seller who’s refusing to sell me this item because it’s going to actually cost them $75 to ship it to me. I paid a little over $200 for the item with the $25 shipp...

Priority or Ground advantage?

I'm older than dirt on here but 99% of the time I've shipped Media Mail or Priority envelope. I am trying to branch out from books and media. I've been using my own boxes and on the selling form select Ground Advantage and put in the weight and dimen...

Inflated shipping charges

Bought an item where the seller charged $22.45 for USPS Priority shipping. Package arrived via UPS ground where an estimated shipping cost was closer to $16.00. More the principal in question here and not so much the $6.00 Comments appreciated!

Combined shipping issue

My combined shipping is set up $12.99 flat rate + $1.00 for each additional item. This is for International: Buyer is in Poland and when they go to check out a warning comes up that says "Seller does not offer combined shipping discounts..."Not sure ...

Using my own carrier rates instead of eBays rates

Its been a while since I have had time to evaluate my marketplaces. While trying to figure out why sales on eBay have slumped, I have realized that eBay no longer offers my rates from my carrier like they used too. Yes, I have offer discounted rates ...

San Antonio and Texas and others, USPS mail back up and packages missing! See article!!!!!!

Hello everyone, Incase anyone has packages missing in Texas or appear to have the tracking at a stand still, this article was just sent to us by one of our customers. Looks like they have hundreds of thousands of packages backed up and nothing is bei...

10AM comes before 12AM right - not on ebay

We were originally going to post about something ebay could do but noticed this when checking 'that' - now 'that' is after the photo. As far as I know 12:04:33 - AM happens after 10:21:54 - AM. Right? So explain this - Original subject: We wanted to ...

buyer not siging after 3 ups delivery attempts

buyer not siging after 3 ups delivery attempts. now what should i do ?

Resolved! my tracking package said there was an issue with the delivery for my package?

hi there! i needed some help figuring out what happened to my package it says there was an issue with the delivery. but still my package was shipped a day ago and it still in transit in Sao Paulo Brazil.