Shipping

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Buyer Opened Request Prematurely

A buyer purchased an item from us on Sunday, 8/20/2023. We have a three day packing and shipping window. Regardless, we packed and shipped the item on 8/21/2023. The UPS store where we dropped off the package was having internet issues that day. Appa...

WARNING - Don't ship with old stock USPS Flat Rate Boxes with no bar codes on them.

WARNING - Don't ship with old stock USPS Flat Rate Boxes with no bar codes on them.We just got hit with a half dozen Underpaid Priority Charges from $2 to as high as $19.50 OVER the Flat Rate of $14. Most were in the $8 range. Reason appears to be us...

Resolved! Editing your message on packing slips

Could some kind soul please point me in the right direction on how to edit my message found on my packing list? Thanks in advance,Greg

Resolved! ebay accepted return, but there is no return shipping label.

I received a different size item than I ordered. I opened a return request and ebay accepted the return.The return said that I would receive a shipping label by Nov. 13, this is the 13th and there is no shipping label or way to ask ebay to step in. W...

Something is wrong at Carol Ebay Hub IL, packages not moving

A lot of people reporting packages not moving at the Carol IL hub mine have been stuck there since the 7thBuyers are opening item not received, getting refunded (by ebay) then repurchasing the same item from me. i don’t mind because Ebay eats the cos...

eBay package stolen/disappeared not scanned by USPS mailman

So I usually when I get ebay orders I buy & print the shipping label, put it on the package and place it in my mailbox. The USPS guy always picks them up and scans them within a short period of time of them getting picked up from my mailbox. But for ...

Resolved! Item went to Carol Stream, IL and stuck there since Aug. 11th

I shipped an item to a buyer in Canada. It went to Carol Stream, Il where it's been since August 11th. When I click on the actual tracking number in USPS it says Delivered, Left with individual Glendale Heights, Il. and signed for by ebay. There's no...

Resolved! I want to change shipping service

How do I change to the second option "US Shipping" so I can change the shipping service?

Buyer did not pay customs duties, shipment returned - what do I need for eBay to rule in my favour?

Dear community, asking for your advice here.I had an international order, a $300 item and the shipment was returned by FedEx because the buyer did not pay the import duties. It appears the buyer will lose their buyer’s protection when that happens bu...

USPS charged back $5.21 for a ¼ of an inch for their box has 2 different measurements - Be aware

USPS charged back $5.21 for a ¼ of an inch for their box has 2 different measurements - Be awareI use the USPS priority boxes most of the time.I use the measurements on the box and round off to the higher inch.The box I have used for certain items is...

2 Packages with unique tracking numbers going to the same address....

I shipped something quite heavy and it was cost effective to put 1 in a large priority mail flat rate box and the other in a medium flat rate box. Labels were created and they were both picked up together on the next day. Tracking on one shows delive...

Record Says Item Delivered But I never Received it

How is it possible that the record shows that my order has been delivered but I actually never received it?I tried contacting the seller and he/she is not replying, and I cannot open a dispute yet because the delivery date is still supposedly sept 25...

Stay Alert!: USPS Over Shipping Charge

I wanted to help make it known (which I'm sure veterans of Ebay know this already) that USPS will try to overcharge you. This has happened twice to me. The first time I shipped a DVD in a yellow padded envelope and it was a shaped in the DVD style ca...

Ground Advantage for delicate 1st class items

Hi--- Occasionally I have a relatively delicate light weight item. I will double box with lots of bubble wrap. I also count on it going air with other light weight items to protect it. Now, with Ground Advantage it appears that such items will go wit...

USPS no acceptance scan but I have a receipt

On November 15th I dropped off 49 packages in the back of the post office and handed the worker my scan sheet. I watched him scan it and left without getting a receipt. Every single one of those packages ended up on my "item not sent on time" or "del...