Shipping

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eBay Tracking Status Updates

Update as of October 27th, 2025The Product team has confirmed that this issue is now resolved. Tracking events for impacted orders have now been backfilled with USPS tracking events. -------------------------------------------------------------------...

‘Seller won’t send item to United Kingdom’ but he does?

Trying to buy an item from the states to be delivered to the UK. I get a pop up upon going into my cart that says ‘Unfortunately, this seller won’t ship to the United Kingdom”. Which is odd because other items on the sellers store are eligible to be ...

Wrong Tracking Number

Hello. I made a huge mistake and need help please. I didn't put the correct tracking number on an item that I already shipped. What can I do to correct this?

Per my USPS PO Clerk, Here's the Scoop on the Houston/Missouri City TX Mail Delays

I've seen other posts about Missouri City/Houston scans and processing delays. I'm experiencing major delays on seeing any movement of my last 3 parcels due to the fact that (YAY ME!) Missouri City is apparently my "new" sorting facility because "we ...

Advice on a Shipped, but delayed, Item that a Buyer wants Refund for.

I am a seller in PA. I sold a coat to a buyer in California on 12th Jan. They paid on 14th Jan and I shipped it ground advantage on 16th Jan. The estimated delivery date was 22nd Jan. The buyer messaged me on 23rd Jan, letting me know that their pack...

Houston Sellers: Are Your Packages Experiencing Severe Delays or Missing?

sellers in the Houston area of Texas, are any of you experiencing significant delays or lack of updates with your recent USPS shipments? I’ve encountered numerous packages with no updates, facing delivery issues. Surprisingly, even packages within Ho...

There is no Seine et Marne in the French province in the eBay address.

hiI am trying to order from France on eBay, but the Seine et Marne region is not registered in the province section of the French address. What should I do?

What's the difference between eBay International Shipping and eBay International Standard Delivery?

Hello to everyone!I need your advice on what's the difference between eBay International Shipping and eBay International Standard Delivery.Thank you for your time!

Using Priority Mail boxes for Priority Express Mail service

Can I use the old Priority Mail Regional A box RRBA1 box for Priority Express Mail service? Is that against USPS policy?

New Lower USPS Shipping Rates...Great News

USPS Ground Advantage shipping rates have decreased. Great news.

Do Two INRs in a few months hurt my selling metrics?

Hi, I don't know what's going on with the USPS for the last 4 months, but I have two INRs that I just closed with a refund in the past few months. I use professional packing material including a 4x6 thermal label on every package and the invoice encl...

Which service is better to use eBay International Shipping or USPS International Mail

Hello to everyone!I need your advice on which service is better to use eBay International Shipping or USPS International First Class (Priority) Mail.Thank you for your time!

Resolved! usps shipping charges

Typical newby here, I sold a $783.00 item, eBay set shipping at $13.20. I was required to have a signature and I thought insurance was prudent. total was $22.37 a difference of $9.17. Do I have to eat the difference? I will charge more for shipping i...

How do I find out the USPS options in a new city?

Where I live right now the post office front door is open 24 hours and I can drop off a small package by opening a small door and placing the package in there. There are two other locations, a grocery and a pharmacy, that have mailing stations. From ...

eBay International Shipping rate tables??

With the recent postal change, eBay now uses both weight and dimensions for shipping rates to customers. Alas, we've never entered dimensions (on eBay, we do have in our own database). I figured out how best to handle this domestically, however this ...