Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Remove my phone number from my shipping labels

How can I remove my phone number from my shipping labels????? Please no smart a$$ answers - cross off with sharpie, put FedEx or ebay #, or all 0000s (won't work). I called customer service and they couldn't figure it out - they said to call back whe...

I purchased a book since August and did not receive to this date

Good morning everyone I purchased a book Algebra & Trigonometry by Ron Larson, since August 18th, passed which shows on my card as paid for however to this date the book has not arrived. I does not show on my account with Ebay that a purchase was mad...

dimensional weight

Has anyone else experienced extra shipping charges because they are enter actual weight of their package rather than calculating the 'dimensional weight?

Resolved! US Address - block shippping ?

Hi. I have a US address in EBAY. Ebay stop me to buy this WW2 NAVY manual book: https://www.ebay.com/itm/235254481507 Im from Europe but have a US Address. What is going on?

Will Ebay deliver a sellers package to the buyers home address?

Can a seller arrange for Ebay deliver a package to the buyers home address?

USPS lost package en route to Global Shipping Program

So the package left the USPS Regional Origin Facility and hasn't updated in a week. If this was a normal sale I'd just send the buyer another one and not worry about it, but because it's going to the eBay shipping hub I could see problems with that. ...

Are IOSS numbers mandatory?

I recently received a message from Ebay about IOSS numbers. I included the message below. It looks like it says they are mandatory, this is the first time I've heard anything from Ebay about this, I've always shipped items without putting this number...

Can you let buyers pay for UPS Ground Saver?

Hello all!! I use business policies for my shipping, and I want to edit my policy for UPS Ground. I want to change it from UPS Ground to UPS Ground Saver so that I can ship heavy items with UPS but it'll be cheaper for the buyer. However, it doesn't ...

eBay closing threads concerning IOSS

Hi Community, I've noticed that eBay Community moderators are closing threads concerning incurred extra costs because of missing/incomplete/invalid/wrong IOSS with the excuse "Due to the age of this thread, it has been closed to further replies". Tho...

International Shipping Label

I shipped an item to Canada via USPS international. My default shipping is under my store name. I forgot to change the shipping label to my name. Will it be stopped by customs? Shipping alone was $83.

Worried about eBays new int'l shipping, "eBay will automatically handle returns on your behalf"??

I received an email from eBay about the new international shipping, and it has me worried,What does this mean?"We’ll handle all international returns and refunds on your behalf,"Knowing eBay, this means they will automatically deduct funds if the buy...

shipping costs

Why should I pay two times shipping costs for two items from one vendor that would weight and size wise fit into one package? I sent a message to the shop asking them to combine the items but have not received any answer. Any advice what I can do to ...

Carrier Changed By Seller

When checking out I chose the FedEx carrier/delivery option but when looking at my informed delivery page and tracking on eBay, I see USPS. I double-checked and the price on my receipt shows the price for FedEx. Why would the seller change without as...

Question about Date on Shipping Label

Hi. I am just starting to sell on eBay again after many many years. Things have changed a lot. I used to print my labels on Pay Pal. So today I had a sale and it was my first sale and first time using eBay labels. I printed the label and noticed in m...

can't print my labels to a scale size

Does anybody know why today I am not allowed to print my labels to a smaller size. Once I hit scale to 60% the labels disappear? It allows me to print at 100% only........ Is there a problem today Kinda hard to do shipping when It will not allow me