Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Which shipping option should I choose from Sweden to the rest of the world?

Hello! I really need help because I have asked suppliers in Sweden, such as Postnord and DHL, about how to ship the items I sold on eBay, but they didn't know and suggested I contact you for guidance. When I try to determine which type of shipping to...

Adding tracking to a return

Return was authorized; I returned the item using my own carrier, not the ebay return label. I want to add this tracking info to the return documents but can't figure out how to do it. Ebay instructions say there is a drop down menu with carriers to c...

Anyone else unable to print International Shipping Label?

I called support and they said it was a known glitch, but wondering if anyone found a way to get around it until they fix it. When I click confirm it says "Something went wrong and we were not able to generate the label."

UPS Scam

I didn't click on the link, I just got text message that says my package was brought to the warehouse but there was an address error, here is the photo:for some context, the package is overseas and I had been scammed like this before I want to know i...

Buyer had wrong address in ebay, Item was returned to me. Buyer is willing to pay new shipping.

Buyer had wrong address in ebay, Item was returned to me the seller. Buyer is willing to pay for shipping to ship item back to correct address. How do they pay me the $9 so I can pay for shipping again.I can not find any way in Ebay for this situatio...

ebay id transacion # 84569469352473492

Esta factura me la enviaron quiero saber si es de ebay , porque puede ser fraude

Resolved! USPS overriding my advertised shipping charge

So I put $9.55 as my shipping charge in my listing. When buyer paid, she was charged $15.80. Ebay told me that USPS can charge the buyer based on the weight & dimensions put in the listing template. I noticed the weight was off, but it really shouldn...

Resolved! Usps delivered to agent for final delivery

Hello, i recently sold something on eBay for the first time and I shipped out the item to the buyer that’s overseas. When I look back it says delivered to agent for final delivery in ELK grove IL. Can someone please help me it’s been more than 13-15 ...

Resolved! how to increase insurance on combined shipping items.

how to increase insurance on combined shipping items. It wants to only insure the value of one item.

Ebay seller refused to pick up item from post office after I sent back for refund got returned to me

Seller tried scamming me item not NEW I paid for a vinyl Garth brooks 120 bucks it’s new but the cover is all messed up and didn’t post all that, and a punch hole on corner ? Wasn’t impressed at all! She agreed me sending back for a refund, I tell he...

Editing Weight And Dimensions Prior To Purchasing Label

Hello, if someone could help with this it would be greatly appreciated. So, I have not been able to sell for about year or so. My store was going well until I had to put it on hold. Clearly, their have been some changes. Today I shipped my first sale...

Resolved! Three items, two different addresses, and a discount

Is it possible to buy three items together, send two items to one address, and send one item to another address? I want to buy them together because of the "buy two, get one free" offer for doing so. I know you can order them individually in the cart...

a seller wants 40.00 to ship earrings. I find that very high. Sending to authenticity person first.

I find 40.00 very high to send diamond stud earring. why send to have authenticity first???

Resolved! Shipping Prices Seem Off

Since the changeover to the new USPS Ground Advantage, I have noticed that shipping rates are way off. I use the "eBay calculates shipping" option, put in my box size and weight and eBay calculates the shipping based on the address of the buyer. Sinc...

International Shipping and eBay Labels: GSP vs ISD vs USPS vs My Discount UPS Acct

Selling old subscription car magazines. These are old personal issues.If they are lost/destroyed or SNAD filed, I'll tell customer to keep them so at worst I would be on the hook for my shipping cost.I have 2 concerns:1) Want cheapest shipping cost t...