Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Forum Posts

Over charged postage

Hello, On the shipping that we save using eBay, what happens to it? I thought it was coming to the seller.

Tracking Order

Hello,I am new to actually using EBay and was confused by how I can’t track my order. My order hasn’t been shipped and it’s been a week so I have no tracking #, I reached out to the seller who hasn’t contacted me at all yet. I am a bit concerned beca...

User avatar by Pathfinder
  • 466 Views
  • 3 replies
  • 0 helpful

Confused about being charged twice for shipping and then being conducted from my payment

I sold a jacket for $29 and the shipping was around $11 I was charged twice for this out of my money when the buyer was supposed to pay for it but it started off as 40 something dollars I guess that's including the 11 I don't know but I know they cha...

Surepost Option Chosen When Listing, Not Availible Once Sold

I listed an item less than 24 hours ago. I saw UPS Surepost as an option for shipping and chose it because it included insurance for a negligible amount above the cost of USPS Ground shipping. I woke up this morning to the item being sold. Now Surepo...

User avatar by Thrill-Seeker
  • 556 Views
  • 6 replies
  • 0 helpful

Can't get small FRB to show on list

For some reason when we're making a sell similar new listing, the small flat rate box will sometime be shown in the right place, after the envelope and before the medium other times it's the last one listed after the fedex and in this case it's not s...

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Shipping to Canada from USA

I have a 12-10-5 at 7 lbs I use all business shipping policies for all my USA items. Not signed up for EIS. Would like to ship direct to buyer. What is the shipping service I should offer?

UPS Shipping Labels Through eBay = SCAM

With the USPS slowdown upsetting customers, we moved most of our Priority volume to UPS Somehow eBay gets better rates on 1-2 lb residential deliveries than we can get directly, so we ran a few small parcels through eBay's UPS system. BIG mistake. UP...

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Resolved! UPS label fees much higher than expected

I had a couple of orders that I bought UPS labels through ebay for. Nothing special about either. Package dimensions and weight were definitely correct; I ship lots of these items daily. Now that they have been delivered I see charges more than doubl...

Buyer told can’t ship to Israel. Weird message.

I did a search but can’t find my particular Israel problem. A buyer wants to make an offer on a BIN but can’t, as it says: “ Unfortunately, this item cannot be shipped to Israel. But don't give up just yet contact seller" it’s a mandolin, nothing pro...

User avatar by Adventurer
  • 199 Views
  • 1 replies
  • 0 helpful

Antique Saber, what company will ship?

I live in Sweden and have sold a saber made in 1893. I just got the item returned from my Swedish shipping service, though it is classified as a weapon and therefore will not be shipped abroad. (Destination is Israel.)Can this item be sent with eBay’...

User avatar by Adventurer
  • 134 Views
  • 4 replies
  • 0 helpful

eBay shipping partners - hand off after hand off

So I ordered something from eBay and it shipped from US and will be sent to me in Canada via international shipping services from eBay. Can someone tell me why each carrier that has had my package is just using another carrier over and over. My packa...

Changing size of shipping label

Someone else asked same basic question and wastingtime101 gave the answer I needed BUT I noticed something that doesn't make sense - What browser is that? We print from both foxfire and chrome depending on which account, and on foxfire it prints a 3-...

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