Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

FEDEX lost my package - How the heck do I get my money back?

So package was going to California from Maryland. Dropped it off at a FedEx drop-off site on July 2. Picked up by FedEx July 3 late morning. Mid-afternoon it was marked as delivered. I didn't see until the buyer contacted me. When I checked, it was d...

Eliminate Combined Shipping

How can I force the buyer to always request an invoice when purchasing items from multiple listings? I have No Flat Shipping Rule, No Promotional Shipping Rule, and one Combined Shipping Rule (No discount). A buyer purchased items from two lots. On c...

Live operator customer support

Listen eBay promised me that they would take care and help me I have a seller that's at a China it wants me to mail it back to him and then they'll send me a shipping later they already approved the return it's going to cost me over $100 or more to s...

USPS Delivery Problems

Has anyone else had problems with USPS ground? I’ve sent five or six packages and within the last 2 to 3 weeks they get routed to the wrong location and then turned around back to the correct location. I’ve had some packages that were designated to g...

Ebay and courier DHL marked packaged "Delivered" but it's still in China

Should I reach out to Ebay about this, or wait it out a little bit first? I bought a camera lens from China and Ebay originally said the estimated delivery was around the 8th of October, about a month out from now but it's international so I didn't t...

Mark Packages as "Gift" & value under "$100"

Canadian sellers, your thoughts on marking all your packages going to the USA (if you ever get any US buyers anymore) as "Gift" with a value under $100.I'm thinking US Customs is going to see every second package marked as a gift,,,,, who knows what'...

Buyer put hold on deliver of package at usps

I had a buyer put a request to hold the item at the post office , eBay or customer required signature due to dollar amount . The post office will typically only hold on customer request for 15 days , then return the item to the sender . The auction w...

If you source from Uline there is a bargain on the horizon.

From 9/15 through 9/28 any purchase over $500 ships for free. Happens every year. I typically save up my needs and place several orders over several days BECAUSE Uline also tosses in a free gift (of your choosing) based on the size of the order. So s...

Shipping to Israel

Can I order goods to be shipped to Israel? For a while it was not allowed, is it now?

Columbus ohio usps

What's going on with Columbus ohio usps My last two purchases have gotten stuck there

Why Shipping is High?

I got a gift card and gave it to my wife.She bought 2 - 21 ounce cans of Ajax from 'A Company' ( prefer not to name the platform but you can guess who it is) among other things mailed separately.The 2 cans came in a bag in a box...Price was under $8....

Have you heard about the time when, the mail man was throwing away the mail in a dumbster?

The mail man was throwing the mail and packages into a dumbster rather than running the delivery. Have you heard about it before. I have lost thousands of dollars because of lazy mail men myself.

What is a Large Envelope / Flat and how do you buy the label?

We see all the time sellers offering First Class Mail / Large Envelope shipping on their listings without knowing what that means, then running into problems when the item sells and it's time to ship. USPS divides mail into 3 types: Letters, Flats, a...

Resolved! I Was Charged Twice For 2 Shipping Labels, How To Get A Refund?

I recently sold an item on eBay. The first time, I created a shipping label but with the wrong info, so I recreated a new label the second time. I just received my payout, and the payout shows I was charged twice for the shipping label; however, I di...

Shipping label size

Good morning. I recently bought a 4x6 label printer for my ebay business. I don't know how to change the settings for shipping so the label will print on a 4x6 label as opposed to a standard sheet of paper like I have been doing. The instructions say...