Shipping

Forum Posts

Sorted by:

Seller Protections are in place for sellers impacted by severe weather

We are actively monitoring weather conditions across the country and assessing potential impacts to shipping and delivery operations. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about shipping del...

Resolved! Package Sent to Buyer Arrived Damaged and Empty

I’ve been selling Lego minifigures and Lego accessories for the past year with little to no issues on the buyer’s end. Today I noticed a scathing review about a recent sale. The seller showed a picture of my bubble mailer with a hole at the bottom of...

Which is the Preferred Option? eBay International Standard Del, or USPS First-Class International or

Hello all, I recently had an international customer ask if I ship to them, but I found out that my listings don't fit the new eBay International Shipping Program, so I have to use the regular international shipping option, and since I'm new to sellin...

Ebay international shipping is not working again.

This is supposed to be easy. They pay, and I ship. It goes to the international hub and I dont' have to worry. Well, I just had to cancel a sale because it was asking that I pay the full international shipping withno way to change it to what I charge...

Ebay standard delivery

Anyone else having an issue with the post office refusing to help with a delivery issue when Ebay standard delivery is used. Tracking shows it was delivered but since it was not USPS tracking they wont help

Shipping on listings

The listings I uploaded last night have 'pick up only' instead of calculated shipping.How can I change that?AI robot is no help at all.....

I need to split a listing because it is too heavy. How do I set it up before a buyers pays?

I need to split a listing because it is too heavy. How do I set it up before a buyers pays so they are not paying 2 separate shipping charges?

UPS Fake tracking number scam, no ebay buyer protection

Got scammed with fake tracking number and Paypal and ebay denied my claim. I bought a graphic card from the ebay seller whose profile stated they were in the United States. Eventually the shipping information coming out of Jacksonville was uploaded a...

Resolved! USPS - 2x7 label not working - eBay Standard Envelope

Box is grayed out and says, "USPS only". Shipping Priority mail lets me use 2x7's just fine. I'm having to print 4x6. Sounds like it was a "bug" in the past, but what's the reason here? Is there a work around? Thanks in advance!

So is Fedex Economy Insured or Not?

From my understanding, Fedex no longer has a partnership with USPS so Fedex Economy packages are now handled entirely by Fedex. I have two questions though: 1) Why do Fedex Economy labels thru Ebay still have a USPS barcode? 2) Are Fedex Economy pack...

Item Recieved but not in eBay tracking

My buyer recieved the item. Usps Tracking says it was delivered. When I printed the label on eBay it said the item was shipped. But is not showing as delivered therefore not releasing the money. Help.

Package failed inspection / liquidated

I sold three items to a good regular customer of mine. I shipped them in two separate packages to a third party distribution center in Kentucky. Both packages arrived at the center. The buyer received one. The second package has a message stating "Di...

Buyer is telling me package never arrived at reshipper even though tracking says it did

I shipped an order and tracking shows that on June 3rd, it was "Delivered to Agent for Final Delivery." It is a freight forwarder address. The buyer filed a Request/Dispute through eBay and is saying the freight forwarder never received the package a...

Item returned For Insufficient Address

I sold a very expensive Video game. The Buyer request that "NO invoice or any identifying paperwork be included with the item." It was mailed out on Oct. 31. I just received it back today with the attached sticker. I used the address the buyer provid...

Resolved! live agent. there is a dispute between EBay shipping charge and USPS. please contact me.

Difference/dispute between EBay and USPS on additional shipping charge. Please have live agent contact me via email or [Removed by Moderator]. Dan

The International Shipping Program is great but buyer's need more info.

I'd like to get eBay's attention with this one. I do like the International Shipping Program; it's great to have my store open to millions of more potential buyers, and it seems to work most of the time without any issues. However, when it doesn't wo...