Shipping

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Seller Protections are in place for sellers impacted by severe weather

We are actively monitoring weather conditions across the country and assessing potential impacts to shipping and delivery operations. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about shipping del...

Shipping A Large Projector - Best Way?

Hi folks. I've got a large commercial projector that I'd like to sell, but I don't have a box for it. This thing weighs over 50lbs. and would need a box at least 28"x24"x10". I looked at Amazon for a box and found nothing. ULINE has some that would w...

Items says delivered but buyer says didn't receive - what to do?

What is recommended to do when the item shows delivered, but buyer says he hasn't received item? Thanks.

Resolved! Shipping to China

I have sent several items to China this summer and none of them have arrived. How do I get eBay to be more active about getting info to the buyers or, even better, getting their items to them?

Ebay charged waaay more on shipping than posted

I purchased 6 small 6inch by 2 inch products from a seller..maybe weigh 6 oz each....post said 7 bucks shipping by usps ground...then the ebay calculation shows 124 bucks to ship...how do I resolve this ? Ebay doesn't seem to care.. I may just cancel...

How to get tariff refund on used Chinese product shipped through Canada

I bought some used computer RAM made in China, which is presumably subject to the current 10% Chinese tariff, from a Canadian seller. However, despite the product clearly being labeled made in China, I was charged the Canadian 35% tariff merely becau...

Refund Confusion

I have an interesting predicament. Basically what happened was at the end of August, 25th to be exact, a buyer purchased an item from me. I then purchased the shipping label for it (it wasn’t free shipping). However right after I done so the buyer ch...

Ship Cover

Has anyone else had problems getting Ship Cover to pay? They said because the buyer would not respond that they won't pay. I bought the insurance, it got lost in the mail, they won't pay. This sucks, I'm out money, they are supposed to protect me. No...

PSA: Starting Aug 2025 FedEx is now charging random, insane pickup fees

Just noticed FedEx charges on my credit card and called to check. Turns out, as of August 2025, they’ve started charging for pickups without showing any receipt or warning during booking. The charges only show up later in Delivery Manager: anywhere f...

New Post Office Rule

Previous - all mail/pkgs dropped or picked up from you was to leave the local post office by the evening of the same day as no outgoing mail was to be left in a post office. it was sent to the next distribution point that evening. this was in effect ...

Postage

Ebay has a shipping label for me with an excessive charge and I don't want to buy it and then go through all the steps to correct it. How do I correct it before I buy it?

Shipping large item

I’ve sold a large table lamp. eBay has it listed as a local pickup, but I didn’t list it that way. This has given me all kinds of issues. Mainly they want me to scan a QR code, that I’ve not received, to prove I’ve shipped it, in order to get paid. D...

Shipping using eBay Standard Envelope

Has anyone had any issues with shipping using eBay Standard Envelopes not being scanned at the origin distribution center. Last year we were running about 2% of items not receiving the origin scan... for the past two months this number has risen to b...

Priority Flat Rate

I want to ship a large Priorit flat rate box. The option for a large flat rate shows a different size (I'm using the square box not the shirt box) and there is a range which I don't understand since its a flat rate. Plus it requires a fill in amt. Wh...

Resolved! Package Sent to Buyer Arrived Damaged and Empty

I’ve been selling Lego minifigures and Lego accessories for the past year with little to no issues on the buyer’s end. Today I noticed a scathing review about a recent sale. The seller showed a picture of my bubble mailer with a hole at the bottom of...

Which is the Preferred Option? eBay International Standard Del, or USPS First-Class International or

Hello all, I recently had an international customer ask if I ship to them, but I found out that my listings don't fit the new eBay International Shipping Program, so I have to use the regular international shipping option, and since I'm new to sellin...