Shipping

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Seller Protections are in place for sellers impacted by severe weather

As much of the country experiences extreme winter weather, with many areas impacted by snow and ice, we are closely monitoring conditions nationwide and assessing any potential impacts on shipping and delivery. Our primary concern is that you and you...

USPS Alert Awaiting Delivery For 4 Days

The package I shipped to a buyer was marked “Out for Delivery” on November 10, but ever since then the tracking has been stuck on “Awaiting Delivery.” The buyer contacted me today about the issue, so I went to the post office to see if they could hel...

ebay international shipping program

The eBay international shipping program is a waste of both time and money. Try to find a seller who ships directly to an international address, otherwise your package will be bouncing around within the United States for 10 days or more.They also char...

Buyer in Romania

I am a little leary of shipping an item to Romania. I am wondering should I be or not? I recently received back an item, a stamp, I sent to Hungary and was rejected at customs. Maybe Ebay didn't do their job and but I would prefer not to go through t...

Fed Ex Surcharge Shipping Motorcycle Tire

We shipped a motorcycle tire with just a label ( same way they have always come when we purchase them ) through Fed Ex and were billed a surcharge after delivery of almost $30 which over doubled the initial shipping quote. I know we should not be usi...

Resolved! Package not moving

I bought a package a week ago but it's stuck on 'tracking number provided', should I worry about it? I'm afraid the package is lost, or is it just not being scanned?

"Something Went Wrong and We Were Not Able to Generate the Label" USPS Issue

I need to ship an order but get this error when trying to purchase the label. Hoping that it's a short term issue so that I can ship this purchase today.

Resolved! How are to ship something small and light. USPS still charges $7-9

I must be slow, but where do I go to choose cheaper shipping for like a small brooch or pin? It seems my cheapest option is usps ground advantage and it’s still 7-9$.

Removing shipping on purchased item

I purchased an item from a selling including shipping, but now I am going to pick it up. The seller agreed. How do I get the shipping removed?

Canadian seller - EIS works on eBay.com?

What happens with Canadian sellers on eBay.com regarding EIS? It is available for us there or it will only work when using eBay.ca? I have a few items on .com & will need to change to .ca if EIS is not set in place.

eISD to China. Label purchase error

"It was not possible to generate the label. Something is wrong. Please try again later." Is the error I am getting.A 15$ pair of football shorts from Florida to China.Buyers address is correct, country code correct, description correct, HTS correct, ...

shipping to scamer

I shipped package to i belived to be scammer

USPS Now Accepts Air Mail Parcels from Sri Lanka Under New Conditions

Dear eBay Community Members, I hope you are all doing well. I would like to inform you that, as of 10 November 2025, USPS has resumed accepting air mail letters and parcels from Sri Lanka under the following conditions: Each letter or parcel must wei...

I can't get a new listing to allow me to indicate free shipping, help

No matter what I do it does not give me the option of free shipping, thanks Manny

Resolved! Shipping

Okay, I checked with usps and found that to get the next level lower shipping rate, I’d have to ship 300 packages at a time. But collectively, since most of us eBay sellers ship on eBay labels, shouldn’t we all get the discount? Surely many thousands...

need to purchase extra-large shipping box for an art picture

I need to find some where to purchase a large shipping boxfor a framed art picture (no glass) that measures 52" Long by 28" tallAny recommendations would be greatly appreciated.