Shipping

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Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking not being updated. "We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our team is ...

Parcel lost and no refund

Hi. I bought a scarf which was shipped through ebay global shipping with USPS. USPS gave the parcel to a third party for final delivery, but it states "delivered" in the system as soon as this third part got the parcel. But I never received it ! 1 mo...

Unable to Update or Change Shipping Policy

Wanting some feedback here as to how to proceed with a shipping Policy problem. Background: My store uses a standard set of roughly 5 different shipping policies depending on item size.-All of these policies use a standard flat rate (+$1 for each add...

Lost items.

I think ebay is outragous with some things.1. They say they take 15% which is a lot but dont have in the fine print at least when i looked.2. They will take money when they feel like and how ever much, they charged me card for 10$ every week for 3 we...

How do I reprint a shipping label or re-download a shipping qr code. ebay's help doesn't help.

I need to reprint an ebay shipping label or qr code but can't find anything but "You can reprint your shipping label at no extra cost within 7 days of purchasing it." from the ebay help pages. However when I follow those instructions, I see an option...

Pirate Ship Cost Adjustments?

Can anyone that uses Pirate Ship or any other similar instead of Ebay for their labels tell me if you see these bogus "cost adjustments" we are all experiencing? Is this an Ebay only thing?

Sold Item than got bad feedback

Below is my last email I will be sending to buyer;Buyer waited 7 weeks before saying he did not get package. My guess he never tracked package. from NJ to Texas shipped on Monday and USPS tried to deliver on Saturday, as per tracking information. It ...

Resolved! International shipping gone wrong!!

I shipped a John Deere toy tractor to a buyer in South Africa and the buyer receives a box full of ties instead of the tractor I sent. It appears the International Hub in Chicago put the tractor label on a box of ties instead of the tractor box. Toda...

Voiding a shipping label

Can anyone help me void a shipping label? It keeps giving me an error message.

Fedex shipping adjustments for labels printed Mar 1 and after?

Anyone getting some HUGE underpaid revisions? To the point where the new total shipping price is not only 33% higher than UPS's quote, but also there's no mathematical way it can be accurate? Either Fedex raised their prices but ebay's calculator did...

Seller using slower shipping

Hey. I recently bought an item that was not competitively priced but had free priority USPS shipping. The seller then shipped First Class. I messaged them then they said they use the most economical method. I feel cheated since I know the shipping co...

Shipping chart by weight is useless !

Hello,We are a medium-sized seller of LP records based in Europe, and we are considering uploading our inventory to eBay Germany alongside another marketplace. However, based on our understanding of the Calculated Shipping feature, we find it to be i...

bleep! Fedex cost adjustment. Got billed an additional $43 on one shipment!

Shipped out a large box last week. The buyers amount that was paid for shipping was about the same when I printed label, which was $33. I always double check weight and dimensions before printing label. I just got an email saying there was a $43 adju...

Please help - your shipping labels have adjustments

Hello,I have got a message from ebay saying that my shipping labels have adjustments. I was charged $43.26 extra on the shipping. But when I look at the carried message : The carrier has reported that the weight of your package was 32.90 lbs. But I m...

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Under paid shipping FedEx shipping charged to me

Had Package Weight And Dimensions Verified At FedEx when I dropped off, all was good, what can be done about this, underpaid charge was $18.18, how do you dispute this, bought and printed my label thru eBay. Are the shipping calculations wrong on eBa...

FedEx adjustments

It appears the adjustments are being made via "Retail Rate" and not the "eBay Rate". According to the eBay Shipping Calculator, the dim/weight data I originally entered and then charged for, is correct. Hopefully this will get fixed today, before my ...