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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

resolving a problem

It gripes me to no end that a buyer can just click on a complaint without contacting the seller and the sellers money is immediatly tyed up. Most buyers dont even relize this. A buyer should be required to contact a seller and the seller be give a fe...

HOUSTON TEXAS USPS MAIL & HURRICANE HARVEY INFORMATION

This message is to serve two purposes.1) I am routing all customer questions to this post as it will answer all questions about your packages delayed by Hurricane Harvey2) This is in hopes that other buyers and sellers can find ACCURATE up to day TRU...

Paying for shipping via PayPal still getting FVF on shipping from eBay

I've been trying to find an answer, but cannot. Can someone please tell me why, if I go through PayPal to print and pay for something that I've sold on eBay, why does eBay charge a FVF on shipping if I'm not using them to ship?

Fed Exp rate increase 2018

fresh off the press,2018 rate will increase by over 4%

The BUYERS Post Office is closed.

I've looked all over and all I can find is how eBay is protecting sellers in the path of Irma. I have a package to ship. The BUYER'S post office is closed according to the USPS site. Obviously I won't ship it. But, how does eBay protect ME from a lat...

BULK SHIPPING IS NOT WORKING

eBay Customer Service is confused because it turns out there are TWO issues affecting the ability to print shipping labels right now. One is an error that allows the label to be purchased but it doesn't print on IE browsers. Supposedly they fixed tha...

Suspected fake tracking number.

I agreed to refund a buyer once I had received the return of the item. I was given an eBay tracking number but it isn't showing any tracking information other than the date it was generated. I haven't received the item and cannot get any information ...

Resolved! Disappointed with the seller,

I HAVE NOT RECEIVED MY ORDER!!! I'm quite upset and disheartened and I want my refund. To some it's just a few dollars, to me it was a product I tried and was working for me and wanted to order more, and anticipated having it sooner than later, still...

Return Policy on eBay

Let me share my little eBay story It doesn’t meter if you have your own return policy, to eBay your return policy means nothing. If buyers don’t want to pay for shipping, they simply lie by opening the case and say that item is not as described or da...

purchased computer cpu is defective

What if I purchase a CPU for a computer I am buildingfrom an eBay seller that doesn't accept returns. Withina few days of receiving it I determine that it is defectiveand not working. What if anything can eBay do for me? How would I goabout contactin...

Please Help Me Understand What this Means..paypal dispute

"Dear xxxx,We’ve completed our review of this case. Due to the unique circumstances, we've decided to refund the buyer at no cost to you. Your account won't be debited and the case has been closed." Background: I am pretty new at selling, and have so...

Ebay Return policy

I use the Ebay 30 day return policy in my store, because I feel if the customer doesn't like the item then they should have the opportunity to return it under the impression they will pay the return shipping. Last week, I had a guy return a gun holst...

One day shipping has me needing to ship the following day?

For a while I was using One business day shipping, and it was usually no big deal. I had everything out in the mail the following day, sometimes the same day. But recently I noticed that when I sold something, my sell page would say "Ship by Wednesda...

Resolved! Handling Times on a Multi-item order

Hello all, I just received an order from a customer outside my country and they are using the Global Shipping Program. They had purchased a total of 3 items from me - 2 normal in-stock items and 1 pre-sale item. On the in-stock items I have a handlin...

Need some questions answered.

Buying and selling plus feedback: I usually just buy from a seller who has an item that I want. I do not sell at all, only buy. I like the "buy it now" instead of bidding. However, I bid once and got an item. It was never on "my Ebay" page of shippin...