Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

listing fees

I would like to know why Ebay says that Sellers listings are FREE then have 'listing fees' and also they miscalculate postage so that I had to pay more than was agreed upon for products I shipped out to a customer. It is a big disappointment to me so...

Fedex Store - Delay In Shipping

I dropped off a package at my local Fedex Store, Saturday morning, and absolutely no activity whatsoever until Tuesday. At the same time a package was dropped off at my local Post Office, and by Monday it was already delivered. The Post Office shows ...

changing shipping amount on an invoice

Hi All, thanks in advance to what i'm sure is a simple solution that I just can't seem to figure out - I tried contacting ebay but have had no luck getting through and the return call thing seems to be a scam... I accepted an offer and agreed that sh...

Resolved! When a buyer lists a camera as "NEW in the BOX"... and it isn't...

Just had to rant a bit - I ordered a supposedly "New in the Box!" Canon camera from a seller with 100% rating. (I have 100% rating too for buying/selling). I figured it was a safe bet - although, I'm always happiest when a seller doesn't just use the...

USPS Informed Delivery scans mailpieces with no tracking

I logged in to my USPS account this morning to see what it was all about and there were black & white scanned images of my regular mailpieces, bills, birthday cards from family members, etc.. No images for packages, at least not yet for my area. But ...

Resolved! Help with return shipping tracking code!

So, I had opened a case with ebay over a seller due to false info on the item I bought. I won, and then shipped the item back to the seller. Then I accidentally mistyped the tracking code.Will a mistyped tracking code mess with getting my money back?...

How do I send a buyer a return label?

I hav a buyer who wants to return a item. He hasn't filed a item not described, he has requested this through the message system. Is there any way for me to send him a label without him filing a item not as described? TIA.

Item

It's been 18 days since delivery time .seller won contact back what to do know?

Problem in updating my shipping address

Dear Ebay Community, Good Day, i have a problem that i need help in it.when i'm trying to update my shipping address, the ebay is forcing me to chose the recommended address or edit my address which i think is wrong for example. my offical address th...

Seller sent me the address. But it's a very long address. I need help. :((

I am having a problem here. So the seller sent me the address for me to return shoes I bought from their store in China. But, it's a very long address and I don't know how to fill it out. I am going to UPS tomorrow, but I thought Ebay was supposed to...

Buyer abuse

Does eBay track the number of returns that individual buyers request? If so, can the sellers view those numbers and block those buyers? It is apparent that buyers can, and do, abuse the return system by requesting refunds on items that cost less than...

Delivery issue

My shoes were expected to ship on September 18th, and it is now the 19th. USPS says the item is "preshipment" Should I wait to make a statement of not getting my shoes yet, or should I contact Ebay, the seller, and USPS to see why my shoes are delaye...

HELP!!!!!!!!!!!!

Good Afternoon, I'm from Brazil , my son is traveling in the USA and wanted a Playstation 4 Pro . I went to the ebay site and made the purchase with a seller. he had 693 positive recommendations and top seller logo. I bought it on september 10th and ...

Best way to ship refrigerator magnets?

Hello all. I'm curious what others do when shipping refrigerator magnets. The largest magnet I have is 4x2, and max weight is 2.2 oz. Thickness is somewhere between 1/16 & 1/32 of an inch. Selling price will be between $3-$6. I assume that a standard...

Resolved! How Do I Issue a Full Refund After Shipping Label Has BeenCreated?

Hello,I printed a shipping label before I read a message that the buyer wants a refund. When I go to: "Manage All Orders - eBay Seller Hub" and look for "Cancel Order" and then on the cancellation details, I get: "This order can't be canceled. You le...