Shipping

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Refund requested by buyer, but "issues with buyers card"

So I had a buyer purchase a $9 item on May 10. After she received it, she emailed me saying she was going to send it back and asked to be refunded once I got it. She did not go through the ebay or paypal return process. She paid for the return shippi...

Ebay shorting me on shipping. What $100 + shipping turns into.

So I've sold a bulky item. (38 x 15 x 10 in. 24.3lbs) for $100. You'd think this is great. I offered fedex and UPS ground and the buyer took UPS. I've got the account open with discounts and all, should be good to go.... First, ebay calculates $24.25...

INR after 10 days

Ordered a pair of car remotes on 5/12 with free USPS first class shipping. Estimated delivery date of 5/19. Tracking shows in transit with DHL Global Mail, not USPS as mentioned. What do I do next?

bad deals with seller not taking ownership for empty package

i ordered an engagement ring from 2.80 ct Sterling Silver Heart Shaped CZ Halo Engagement and Wedding Ring Set up on receving package it was empty i opened it at the aeropost office only to see it empty so contacted the seller being dissappointed and...

Buyer return electronic after swapping motherboard

Hi,I have a buyer wanting to return a piece of electronic after he said that it would not turn on. Admits taking it apart to tell me he opened it and tested the power source and proceed to tell me what is wrong with it. I suggested to return it for r...

Buyer sent item after I requested to cancel transaction

I bought for something from overseas. Within 5 mins of inputing credit card info, I emailed the seller asking to change my shipping address or cancel the transaction. The person responds the next day emailing me back asking for the new address. Then ...

get refund for item that doesn't match the original item shown on sellers ad.

hi i have recieved the item from seller that does not match the description and the one that is showed on the advertised pictures. The seller keeps saying that the item he sent over is the same as it is shown on the advertisment. I have sent pictures...

Closed a Return by accident!

received deffected items. I closed accidently the return file.What should I do casue I can't reopen the case?

selling fabric by the yard...how to set up shipping?

I sell fabric By the yard. I have shipping for 1 yard as x amount and each additional x amount. But if a customer buys several different fabrics the discount does not apply. How can I do this. This is my shipping link that I have in my item descripti...

Resolved! not receive Item

not receive Item number

How Do You Get Your Items INTO The Post Office If You Have A Lot?

If you have a lot of items to take into your post office, how do you get them inside? Dolly? Basket? Bags?If I have about 15 items in poly bags, I will use trash bags & go put them in the big bin inside the post office.When I have many items boxes & ...

Buyer's refusing delivery voids money back guarentee. Is this in ebay's help articles anywhere?

If the buyer refuses delivery, their claim is not eligible for the eBay Money Back Guarantee. I've seen this in a lot of posts regarding refusals. BUT I can't find it docomented anywhere. Is it written down somewhere in ebay's help section? Seems lik...

What is the ebay/paypal guarantee on a 1 year subscription purchase

I am planning to buy this http://www.ebay.com/itm/Spotify-Premium-No-Subscription-IOS-And-Android-Lifetime-No-Offline-/201842046255?hash=item2efeb9352f:g:SRoAAOSwuxFYuxGG It says 1 year subscription What if the subscrition ends before 1 year say 6 mo...

Sellers Need To tighten Up Shipping On Small Items

How do you expect to compete when your shipping charges are too high? Do you not realize that high shipping eats into your profits? I'm talking about the people who only offer Priority for items under a pound. I ship mostly light items in the 3-8 oz ...

Seller ignores me! WHAT TO DO?

I bought an led-lamp this summer, with 3 year warranty, but it no longer works. I have written the seller 3 times, but he ignores me. Now he has even blocked me, so I can not buy from him any more. It has been too long to open an ebay buyer protectio...