More Knowledge. More Possibilities.
Seller Center has answers you can trust for all your selling questions.
Forum Posts
Buyer returned same product but heavily used
I need some advice from the more seasoned sellers, this is my first time dealing with this and I am unsure how to proceed. basically I sold a smart watch that was brand new and still sealed in the factory plastic. A week later the buyer requested a r...
Resolved! USPS ground advantage and first class letter are they the same?
Was just wondering about everyone else's insight on this. I made a purchase on eBay recently and paid 5.99 for the seller to ship my purchase via USPS ground advantage, but instead shipped it a first class letter after contacting the seller, since th...
Resolved! I purchased a shipping label on ebay. The tracking says it is "counterfeit postage". Any experience?
Hey all. I have searched and seen this happen to maybe ONE other person with no real explanation. I purchased a shipping label on ebay. Popped it on the box, popped it in my mailbox to pick up (it was a small package). I do this all the time and have...
How much does it cost to mail a letter via FedEx?
What is the lowest rate FedEx charges to mail/deliver a standard first class letter? Thanks for replies.
Resolved! Many times, an incoming package gets as close as the last USPS hub which is four miles away. It then
I watch Tracking for incoming packages from sellers.Most sellers ship quickly.For me personally, many times, the package gets as close as the last USPS hub which is four miles away. It then takes USPS 4-5 and today 9 days to go that last four miles. ...
What is going on with USPS? Why can't we leave Feedback for them on eBay?
I bought a baseball from a seller in Alabama. I live in OH, 830 miles away.The ball got to within 5 miles of my home, then USPS sent the ball back to Lexington KY 191 miles away. USPS Tracking of baseball.Purchased date 6/5/2025Ball arrived: Spanish ...
Resolved! New USPS motto
“Delivering miracles every day” Yes, I am an unabashed and unapologetic fan of the US Postal Service. I recently shipped about 35 packages to various addresses throughout the continental United States. All items (except for one, which arrived a day l...
Buyer returned item - why do they get postage refunded?
The buyer of my old laptop changed their mind and asked to return the item. It was sold with “no returns” selected but I accepted the return, because I wanted to be nice (and didn’t want to risk negative feedback). The buyer returned it using the “ch...
Wrong Shipping address
Somehow, my default shipping address got changed to my daughter's old apartment address. I bought 4 items before I realized this issue. I contacted the sellers, but it is not their fault. I can't talk to anyone from EBay because everything is automat...
How Tariff Announcements Cost Me My 3-Year eBay Store
For three years, I maintained an eBay store with the highest possible seller metrics and Top Rated badges for both Global and USA markets. My track record was spotless – until everything changed overnight. The Timeline That Destroyed My BusinessApril...
Resolved! New USPS scanners are really bad I'm told by 2 diff employees
You can do everything right yet & still not get an on-time Origination Scan even though your carrier SCANNED IT on time! Yup, I've written many times about my adventures with my local PO who says they don't have to follow the rules b/c they have more...
Measuring a paper mailer
I've just started selling on Ebay, and I have a few DVDS I'd like to get rid of. I have a package of 12 Ebay paper mailers but don't know how to "measure" the package. I know Length x Width x Height, but does Length (longest side)= Height (how tall t...
Resolved! USPS Proposed Nonstandard Surcharges effective July 2025 (tubes and more)
Starting July 2025 USPS will probably be applying a nonstandard surcharge to tubes, anything that rolls or doesn't maintain its structure, and some changes for liquids. This was proposed a couple days ago, it's pending approval. If you want to read t...
buyer paid shipping
Hi my buyer paid shipping, but it won't cover shipping do I have to pay the difference?
Resolved! So does "Flat Rate" not mean FLAT RATE anymore???
These even have the same weight. The only difference is the higher-priced one is traveling further, but last I knew that wasn't supposed to matter either.
