Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

USPS materials used for Packaging

Probably going to get ying and yang responses, but here it goes:Just received box from seller. Box was wrapped in several "bags" Labeled UNITED STATES POST OFFICE--FOR OFFICIAL USE ONLY. When I opened the box (which was a PRIORITY MAIL --MEDIUM FLAT ...

Bulk editing

Hello Now that the USPS has raised their rates again I need to edit the shipping cost on my items. I have clicked on bulk editing, selected all items and I see the shipping amount is in the last column on the right. However, I see no way to click on ...

Tracking Number For Already Delivered Package?

This may be a little confusing but...July 9th I ordered something fairly low cost. Days went by and I never got a notice of shipment so I asked the seller what was going on. No answer. Days went by and I contacted the seller again and asked if the it...

Don't Use FedEx Ground Economy!

Even though it's tempting and sometime several dollars cheaper, don't use "FedEx Ground Economy". I've had 5-cases recently where it just dies in FedEx Tracking and you file a claim only to hear contact USPS, and USPS will say contact FedEx, no one t...

Why is eBay populating different dimensions on the "Purchase a label" page?

This has happened a few times now, always on listings with these dimensions (I have several that I ship in the same bubble envelope). I've corrected them each time, and the $ doesn't change so it hasn't cost me anything (yet) more than a few seconds,...

🚨eBay is a complete scam

eBay has become a haven for fraud. I was scammed out of $469.50 by a seller who used deceptive listings and fake images with no intent to deliver the item. The order, placed June 28 (Order #: 20-13243-07838), was never fulfilled. This is textbook cri...

No Carrier Scan

An item shows tracking uploaded on time but no carrier scan. When I looked at the tracking there was an initial carrier scan within a few hours of printing the label and a second scan at the next postal hub a few hours after that. (All within the all...

Minimum parcel size for Canada Post Tracked Packet International?

Trying to create an eBay Canada Post Tracked Packet International label, from Canada to (Andalusia) Spain. Error message each time I try. "It was not possible to generate the label. Something is wrong. Please try again later." My package is 11.43 x 1...

What is considered "standard" & "economy" shipping?

eBay used to provide a table in the Help pages that provided a list of all of the shipping services sorted by whether they were: Expedited (Priority Mail),Standard (First Class Pkg), orEconomy (Media Mail) [ Examples above] Does something like this e...

eBay International Shipping hub

Thought I opted out of international selling, I now have a bid from Poland, what if my sale is over $2500.00 to an international buyer.on FAQ: What types of items can I sell using eBay International Shipping?eBay International Shipping will automatic...

Item hasnt been delivered but customer already requested a return

so i have a item thats been playing the missort game. Orginal sent out from utah heading for the miami area. (lauderhill, FL 33351-5050) My question is how are customers allowed to start a return with the item that hasnt been delivered? Return reason...

Combined Shipping Label

A customer has ordered two items from my store, is there a way to combine shipping and create a label for both? Will packaging them together, adding all the weight onto one listing, then marking the other as shipped work? I think I would have to list...

Did a partial refund for shipping discount before printing label and now can't print label

i gave a partial refund for a shipping discount before printing a label and now I can not print a shipping label. That option does not show. It has add a tracking number but I don't have one. Can someone explain what I need to do?

USPS Losing Packages at ALARMING RATE.. What is Happening??

I've been selling on eBay since 2002 and have done decent volume since 2014.. on average I open 2-3 lost item cases per year with USPS. I've NEVER had to open a case with UPS or Fedex. So far in 2025 alone (we're barely over a month in), I literally ...

International shipping via Asendia - helpful tips

I have bought items from USA using Ebay. I am in the Netherlands and hence sellers use "international shipping" which has some rough edges. Let me document a few, because I would like you sellers to keep selling to me and I think that EBAY, not the s...