Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Item ordered 10/16/25, refund given 11/7/25, item shows delivered 12/8/25 yet I didn't receive it.

I placed an order on 10/16/25 for an item. After 8 days I contacted seller and they finally uploaded a tracking number on 10/25/25. 7 days later and no tracking updates I filed a claim with eBay on 11/1/25. eBay gave the seller until 11/6/25 to reply...

Resolved! Anyone using eBay Holiday Stickers?

Using these so far

Shipping calculated with handling charge?

Hi, I am using the shipping calculated with the dimensions put in the listing. I do print the labels are home. I don't seem able to figure out how to put in a handling charge. The last label I printed was for more then $4.00 over the price of the lab...

International shipping problems

I accepted an offer from a buyer in Germany (I am in the US). He receives this message when he tries to pay. Basic translation is that “this seller” does not ship to Germany, and to purchase from a different seller. eBay in Germany said it is a probl...

Unable to use ship cover insurance

Greetings, I had a claim with ship cover about a year ago. How long until I am able to use this insurance again? Thanks for your consideration

SpeedPAK / SpeedX is a joke... recommend against ordering any items using SpeedPAK delivery

Just providing another confirmation here that SpeedPAK is a very unreliable shipping service. The problem is the last mile delivery - SpeedX. My order coming from China via SpeedPAK service landed in the US at LAX quickly, but SpeedX is in capable of...

Resolved! shipcover just don't pay save the money or use usps . jan 2021

years wasting my money with shipcover ''ship cover '' insurance ... first package lost could no file a claim until 30 days after , so that alone is a lot of room for scamers so i waited 30 days but really 31 days until i could file a claim i was not ...

Can't print shipping labels

Have printed numerous labels in the past month. Yesterday I attempted to print another and received the following message, "Something went wrong and we are not able to generate the label". It continues today. Is anyone else experiencing this?

Shipments to Puerto Rico denied if over a certain size,.

In the last 5 months or so, I have had about 30-40 items that needed to be sent to PR. Normally I have no issues, unless the boxes are on the larger side (Headlights for example, I ship in boxes that are typically around 28x19x13). Whenever I ship la...

Shipping!

I was trying to print a shipping label and got a prompt or screen that said shipping address had over 40 characters. What do i do now?

Buyer selected and Paid for Regular International Shipping, instead of EIS, how do I proceed?

Hello everyone. I had initially set up Regular International Shipping for my items, but I then ended up working out setting up EIS with my listings recently; however, a number of listings that I had sent offers to weren't able to be changed, due to e...

How do you combine shipping

I have a customer who would like her items shipped together. I guess I don't know how to do this. Can anyone help me through this process?

Seems odd that eBay would change address in checkout from given...

...shipping address on purchase page. I am talking about purposely leaving out apt number (apt. 19e).

Resolved! Is ebay really not going to fix the problem with tracking ESE? Seems like a major issue.

The lack of updates on ebay standard envelope is a bit frustrating, but the icing on the cake is that the buyer, even if they receive the item, if it doesn't show up on tracking, can just file for INR. Then a negative review. Then I have to go throug...

In the past 6-months, seemingly 25% of all my eBay standard envelopes are "getting lost in the mail.

I sell paper crafting items. I sell a pack of 10 thin stickers for $1. Shipping is ~$1. I cannot ship these small packages for $4.69. I really don't understand why USPS and even eBay does not refund the cost of shipping, it's a major scam since I bel...