Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Forum Posts

Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking not being updated. "We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our team is ...

User avatar by Community Team Community Team
  • 374 Views
  • 0 replies
  • 6 helpful

UPS Shipping Surcharges

HI! Long time seller new to these forums and need help. Ill try to keep this as short as possible. Switched from Fed Ex to UPS last year and happy overall until recently. I ship large items with professionally made brand new double wall boxes that me...

User avatar by Adventurer
  • 156 Views
  • 5 replies
  • 1 helpful

combine shipping

I have a potential buyer that wants to price out combined shipping such as USPS Ground Advantage and USPS Priority Shipping. This buyer is low on funds and i am trying to help them out. I have placed formal offers of lower product prices on both of t...

Ebay glitch

Ebay has a real problem. I have addressed with them many times but to no avail.Newer listings in US do not allow shipping to Ireland or outside of US! regardless of shipping set for International by sellers.Ebay keep saying it is sellers settings but...

User avatar by Rising Star
  • 130 Views
  • 5 replies
  • 0 helpful

Buyer not picking up package at post office

Item sold on February 10th package was shipped using eBay app . for postage I paid extra to insure the item and also signature delivery . Buyer paid standard postage , USPS says package is waiting pick up at post office since February 16th . I've mes...

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Parcel stuck, Glendale Heights

What should I do in this case. I ordered my phone through eBay International Shipping. It has now gone to eIS C/O, 110 Internationale Blvd, Glendale Heights, Illinois 60139-2080, United States, status delivered. I wrote to the seller and he said, tha...

package is not moving

I need help I shipped a package on the 15th Of Aprilno movement for several dayswho do I contact usps didn't help

USPS didn’t deliver my package to me

So, I won two items from an eBay seller, who I’m assuming did combined shipping. USPS says they delivered the package to front desk/mailroom/recepionist. I live in apartments, and my leasing office doesn’t accept packages, and I checked with them jus...

Package Lost in Mail - What to do?

Hello! Recently I sold an item on ebay and shipped it out as normal. The tracking was updating at every stop for awhile and then just stopped. It got all the way from Philadelphia to San Fransisco before idling. I shipped it on April 8th, the buyer r...

User avatar by Adventurer
  • 101 Views
  • 5 replies
  • 0 helpful

UPS & FED EX RATES

Be very careful on UPS and FED EX rates mine just DOUBLED since last month on the same size and weight packages.shipped reno to east coast in april for 1/2 of todays rate from Reno to So Dakota.There IS no rational explanation..

Of all the packages in all the years

I've filled UPS and FedEx trucks to where not another package would fit. Several times a week for years.And I've never seen so many false upgrades by FedEx and UPS as I have in the past few months.Never thought the day would come when I would pay a f...

Resolved! Postal Delay

This has never happened to me before. Interesting.I sent the buyers item out in a 2 day turnaround.However, there is a problem on her end with the postal delivery. The tracking says it is late but on its way.The buyer reached out today and wanted to ...

User avatar by Adventurer
  • 125 Views
  • 5 replies
  • 0 helpful

PayPal account for eBay shipping

At some point I’ve obviously added a PayPal account to eBay but I no longer have access to it and don’t have access to the email address. I’ve created a new PayPal account but can’t seem to be able to find how to remove the old one from eBay or add t...

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