Shipping

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Seller Protections are in place for sellers impacted by severe weather

We are actively monitoring weather conditions across the country and assessing potential impacts to shipping and delivery operations. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about shipping del...

Shipping Label Cost

Has anyone seen this and can explain this? I ship using ebay for buying my labels. Mostly I ship USPS Ground Advantage. Example, I put in the weight of 1#7oz. and then enter the size of the box. It gives me a price. then I change the weight to 9#4oz ...

Resolved! Is buyer confirmation of receipt not valid proof of delivery?

I shipped an item which ended up being delayed by the carrier. USPS still has not located the item and have it listed still as a missing mail search...but I have. The buyer confirmed in messages that he received the item. This of course, after he ini...

Don't Use FedEx Ground Economy!

Even though it's tempting and sometime several dollars cheaper, don't use "FedEx Ground Economy". I've had 5-cases recently where it just dies in FedEx Tracking and you file a claim only to hear contact USPS, and USPS will say contact FedEx, no one t...

Resolved! Item shipped by USPS to buyer - No scans in 7 days???

So, I sold a phone on Jan 9th. The buyer requested USPS even though I hate them and I usually drop off packages at UPS. Fine, so per USPS regulations, this is a used phone worth $250 and can only be shipped by "Ground Advantage" and needed to include...

How do I change my address on shipping labels?

When I print shipping labels the return address come up as my old address. I tried to change my address but the only one i see is my current address.

USPS 2026 Change No Acceptance Scan by local Post Office. How are Sellers & eBay Handling drop off?

I am an eBay Seller who recently dropped off packages at my local Post Office. None of the packages received an "Acceptance" scan. I learned that the Postal Service has changed their scanning policy and no longer will scan packages at the local offic...

Shipping from Denmark

I'm a newbie.I'm located in Denmark and uses Ebay.com.Is is correct that I need to ship by FedEx or UPS? Can't I use the local Postal Service - they are cheaper than FedEx and UPS and local.

Resolved! Confusion in USPS Shipping

As a first time seller, everything else seems to be straight forward except shipping methods. I am just trying to sell some of my trading cards , but having trouble in understanding the differences and advantages (& disadvantages) for each shipping m...

Resolved! Why is eBay International Shipping so outrageously expensive?

I've stopped buying from sellers using "eBay International Shipping" program because the shipping costs are astronomical and the one time I used it, the item bounced around for weeks before delivery was made. I've compared several listings and asked ...

Freight

I have to ship 300 lbs item but the shipping labels aren't but 70lbs. I've already sold the item so how do I change it so I can send it with the money the buyer paid for the shipping

Unable to purchase ESE

I have a had a few sales recently and when I go to purchase a eBay standard envelope label, it says “Something went wrong. Please try again later”. When I called support they turned me to another discount shipping website, but they don’t offer ESE pr...

Resolved! Is Media Mail NOT an option anymore?

I'm in the process of doing a listing for books. When I went to the shipping part I put in the measurement of the box (13x9x5) and the weight (6lb 2oz) and when I pressed "saved" Media Mail did not show up as an option. The only options I got were US...

Tracking shows delivered at my local post office

I sold an item and dropped at my mailbox. Tracking shows delivered to my local post office, not to the buyer.USPS confirmed it's still in transit. How can I make sure eBay and the buyer know when it actually arrives?Thank you!!!

Reminder: USPS rate changes Sun Jan 18 / USPS closed Mon Jan 19

Reminder for sellers: USPS annual January rate changes go into effect this coming Sunday, January 18 2026eBay Announcement: Shipping Carrier Rate Changes Post offices are closed Monday, January 19 2026 for holiday Plan accordingly.

buyer claims product not received

Buyer claimed merchandise never received however we see confirmation on our end that it was delivered on 12-6-25 To add to this, this buyer contacted me saying that an item had not been received and it was not even my product as it was from a seller ...