Shipping

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Seller Protections are in place for sellers impacted by extreme winter weather

A historic winter storm and extreme cold are impacting large areas of the South and Northeast. Severe weather and its aftereffects across much of the United States may cause shipping and delivery delays. Your safety, and the safety of those close to ...

What are my seller protections for Forwards?

Have I lost my eBay INR protections for this USPS Ground Advantage package?

How do I get rid of the "Save with combined shipping"

My shipping prefrences are set up that I don't combine shipping , although in most cases I do combine shipping, if you take a look at any of my listings this is what is below the bid price US $1.000 bidsEnds in 5h 59mToday 07:44 PMSave with combined ...

returning all of my multi quantity order

I bought 6 of the same item (they are all from a single listing with multi quantity) from a seller. The items arrived together in one box. I want to return all 6 shirts (the sizing was inaccurate, and all the shirts were the same size) but upon on in...

Back charged by UPS.

I was back charged $17.24 for supposedly using a 10'x39'x(9') box when it was in fact a 10'x39'x(8") box via stacking a series of 10"x8"x(10"-tall) standard Home Depot "EXTRA SMALL" boxes. They also stated a billable weight of 22 lbs when in fact the...

Resolved! Using UPS for shipping - am I missing something?

This is partially a rant, but I honestly want to know - what, if any are the advantages of shipping with UPS? Some ebay sellers that I buy from (small items in the 4-5 ounce range) ship to me via UPS. I ship primarilly small packages under 10 ounces,...

Issues with generating shipping labels?

I purchased an item this past Saturday. It is stated the item ships within two business days. After not receiving tracking information I messaged the seller who said: Hi. The eBay platform is overloaded and we can't get shipping labels. We called to ...

How can I suggest seller to change from Global Advantage to USPS Priority Flat rate ?

Aloha, I have an item I'd like to buy . The seller is willing to switch from Global advantage to USPS Priority flat rate, but doesn't know how. Please help. Thank you.

Resolved! combining shipping on international quantity orders

I'm just a little confused on the eIS shipping policy of not combining shipping, my buyer purchased a quantity of 2, the order details page shows 2 and they were both paid together. in my mind this counts as 1 order so I'm thinking they should be com...

Resolved! Ebay Shipping Labels Went Bonkers Today

Today I went to print a label. The page printed a white label and the rest of the page printed in black ink. It wasted enough ink to print 50 labels. So I tried the same label again. This time is showed the label as white with white background, but t...

The seller didn’t answer

I bought his item three days before but no answer and no delivery.

SHIPPING FEES

I am picking up a purchase from a local seller but paying via eBay. How do I get the shipping fees removed from the checkout screen?

I accidentally switched tracking numbers and I can't correct it

Hi -Okay so like an idiot I uploaded 2 tracking numbers incorrectly. One was going to ebay international shipping hub, the other Florida. While they are headed to the correct addresses, the tracking info is flipped. I tried to fix this in ebay, but i...

Purchaser Lying about not receiving the item.

On Nov 6 the buyer received the purchased item (a phone) and signed for it (I shipped it with a local courier and I have the Proof of delivery). The buyer even communicated with me after receiving the item. Now weeks later he is saying he did not rec...

Something is Wrong at Post Office EBay needs to Adjust Delivery Time

Hello, something is wrong with the Post Office or at least in California. I mailed packages on Monday which always goes to Sacramento Hub which is 80 miles away. Today it left Sacramento. Four days to get through the Hub. Most of my packages for the ...

Resolved! Buyer unresponsive, won't pick up item from USPS

I shipped a box of antique periodicals to a buyer a few weeks ago. According to USPS tracking, delivery was attempted last week, but the receptacle was full and the item is oversized. A notice was left to schedule redelivery. The tracking still shows...