Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Resolved! EBay international shipping

Why hasn’t my order left the international shipping hub? It’s been five days since it arrived there. Does this mean my package was stolen? I am very worried as I paid a lot of money for the books I bought . What are the chances my package was stolen ...

Resolved! Ebay International Shipping Problems

Anyone else experiencing Ebay International Shipping problems?Over a month ago, I had a customer contact me form another country saying they were trying to purchase an item, but it wasn't letting them. I looked into it and it turns out, my listing sh...

Ebay hub

The seller offers international shipping. Ebay informed me that I will get a refund because the item cannot be shipped internationally. I contacted the seller and he says that he offers international shipping and has already shipped the package. Ebay...

New Trade agreement with Eu.

New Trade agreement with Eu 2025, What are the Custom duties from Uk to Denmark?

First PIP claim for eBay Std Envelope

Looking for a bit of help here. I use eBay Standard Envelope occasionally and have my first issue with it. My situation is I sent the qualifying item and the envelope arrived, but apparently the contents were missing. I know I file a claim here: http...

eBay and/or its employees at Glendale Heights, IL, Int'l shipping hub refuse ship to Israel

Fellow sellers- I sell vintage movie posters from the 1920s-1990s. A customer bought a 1980s movie poster from me via eBay's own Global International Shipping Program. The customer is located in Israel, which is seemingly at this time on the approved...

Item I sold arrived damaged.

I shipped a guitar hero guitar and game to a buyer. The guitar arrived broken. I am of course willing to issue them a full refund and they are willing to ship it back to me. I don’t have returns turned on. I know they can still initiate a return for ...

UPS Defrauding EBAY Sellers with loopholes in their claim process

Hello all, I've been selling part time on Ebay for 21 years while working my full time in Law Enforcement (recently retired.) I had my first disaster experience trying to file an insurance claim with UPS, and after reading the forums it appears I am ...

Ship Cover policy number

How can I find a Ship Cover Policy number? I am a small seller. If I only have one item to send out and I add Ship Cover, I never see a policy number anywhere. If I have a few items to send, I can use bulk label printing and then it will show up if I...

Shipping

How does eBay calculate shipping? Do they use list price or the eBay discounted shipping cost?

How To Track Fedex Ground Economy

If you're like me, you're no doubt seeing more and more dead stall packages that were shipped via Fedex Ground Economy, which is a discounted joint service with USPS. Fedex refers to this service as Fedex Smart Post. This is a service that begins wit...

Sold item shipping to Japan denied!

Hello! I was just informed that an item I sold via the International Shipping program to a customer in Japan could not be shipped. Does anyone know about any particular restrictions in place? The item was an antique slide projector from the early 190...

Resolved! I have a shipping label and it has the wrong ship from address. How can I change it?

I have a default address that is not correct for this order. The label has been assigned and I need to change it. Or I need to not use it. How can I accomplish a change.

eBay charging wrong shipping fee

I had a customer buy an item where I had the shipping weight listed as 2.8 lbs, 20x18x12. eBay only charged the buyer $4.98 for shipping, which is completely incorrect. Now I'm the one having to pay most of the shipping fee. My item was sold for $34....

Worried About Cancelling Orders — How Many Is Too Many Before eBay Flags My Account?

Hi everyone — I’m a bit concerned and would really appreciate your input. I have shipping restricted to North America and clearly state in my listings that I do not ship to freight forwarding services. Still, a buyer registered in Honduras has placed...