Shipping

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Seller Protections are in place for sellers impacted by extreme winter weather

A historic winter storm and extreme cold are impacting large areas of the South and Northeast. Severe weather and its aftereffects across much of the United States may cause shipping and delivery delays. Your safety, and the safety of those close to ...

Issues with generating shipping labels?

I purchased an item this past Saturday. It is stated the item ships within two business days. After not receiving tracking information I messaged the seller who said: Hi. The eBay platform is overloaded and we can't get shipping labels. We called to ...

How can I suggest seller to change from Global Advantage to USPS Priority Flat rate ?

Aloha, I have an item I'd like to buy . The seller is willing to switch from Global advantage to USPS Priority flat rate, but doesn't know how. Please help. Thank you.

Resolved! combining shipping on international quantity orders

I'm just a little confused on the eIS shipping policy of not combining shipping, my buyer purchased a quantity of 2, the order details page shows 2 and they were both paid together. in my mind this counts as 1 order so I'm thinking they should be com...

Resolved! Ebay Shipping Labels Went Bonkers Today

Today I went to print a label. The page printed a white label and the rest of the page printed in black ink. It wasted enough ink to print 50 labels. So I tried the same label again. This time is showed the label as white with white background, but t...

The seller didn’t answer

I bought his item three days before but no answer and no delivery.

SHIPPING FEES

I am picking up a purchase from a local seller but paying via eBay. How do I get the shipping fees removed from the checkout screen?

I accidentally switched tracking numbers and I can't correct it

Hi -Okay so like an idiot I uploaded 2 tracking numbers incorrectly. One was going to ebay international shipping hub, the other Florida. While they are headed to the correct addresses, the tracking info is flipped. I tried to fix this in ebay, but i...

Purchaser Lying about not receiving the item.

On Nov 6 the buyer received the purchased item (a phone) and signed for it (I shipped it with a local courier and I have the Proof of delivery). The buyer even communicated with me after receiving the item. Now weeks later he is saying he did not rec...

Something is Wrong at Post Office EBay needs to Adjust Delivery Time

Hello, something is wrong with the Post Office or at least in California. I mailed packages on Monday which always goes to Sacramento Hub which is 80 miles away. Today it left Sacramento. Four days to get through the Hub. Most of my packages for the ...

Resolved! Buyer unresponsive, won't pick up item from USPS

I shipped a box of antique periodicals to a buyer a few weeks ago. According to USPS tracking, delivery was attempted last week, but the receptacle was full and the item is oversized. A notice was left to schedule redelivery. The tracking still shows...

Shipping cost

my question is I’m I’m the seller of an item and my buyer did not pay enough shipping. were only charged about half of what it cost so I have not purchased the label yet my post to sell the item list the height of the items -2 brass lamps- I didn’t s...

USPS PROCESSING FACILITY IN BELLS GARDENS, CA 90201 EBAY NEEDS TO ADDRESS WITH USPS/FIX OR BLOCK USE

I am posting these screen shots because they wouldn’t even allow me to submit my post on the site even though there are numerous never ending timeless complaints for this processing plant! EBAY NEEDS TO ADDRESS ISSUES WITH THIS PROCESSING FACILITY ...

eis 110 internationale blvd glendale heights, il 60139

Hello fellow eBay users. I have a package that was delivered to EIS a very short while back and I think the USPS tracking detail was tampered with and it’s causing a problem for me where I have to refund buyer their money despite item being delivered...

Shipping tool for Hong Kong sellers (eDIS) is a complete disaster

After the US tariff thing cam into place, sellers from Hong Kong and Mainland China are now forced to use eDIS to ship to the USA. https://edis.ebay.com/ I managed to make an account and verify my sender's address and personal details. I just sold so...