Shipping
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Resolved! When Do the Items Arrive...?

What gives eBay the right to keep changing the dates when items arrive when seller doesn't input tracking but they supposedly have tracking?...Items are around $700. I think.So, items have not arrived as of yet of priority shipping.To make matters wo...

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stolen packages from mailbox PRIOR to USPS scheduled pick up

Hello. Unfortunately I had 3 packages in my mailbox yesterday for scheduled usps pick up and that were stolen- as my carrier states there were no packages when she arrived for pick up. The packages were not scanned in last night-- that's when I start...

Cincinnati USPS distribution Center

I've just returned from my local post office to drop off parcels. I raised an issue that I ran into with a buyer that had not yet received a parcel that was picked up from my residence by USPS on January 13th. the representative at the post office in...

User avatar by Adventurer
  • 1055 Views
  • 9 replies
  • 0 helpful

New Seller - Paid for shipping charges twice...need help

My husband sold something on eBay--we are new sellers. We created the label through eBay, and they charged about $12 for shipping costs. I knew this sounded too low, but didn't know how to fix it. We affixed the label and brought it to USPS, and had ...

User avatar by Rising Star
  • 381 Views
  • 8 replies
  • 0 helpful

returning all of my multi quantity order

I bought 6 of the same item (they are all from a single listing with multi quantity) from a seller. The items arrived together in one box. I want to return all 6 shirts (the sizing was inaccurate, and all the shirts were the same size) but upon on in...

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Back charged by UPS.

I was back charged $17.24 for supposedly using a 10'x39'x(9') box when it was in fact a 10'x39'x(8") box via stacking a series of 10"x8"x(10"-tall) standard Home Depot "EXTRA SMALL" boxes. They also stated a billable weight of 22 lbs when in fact the...

User avatar by Adventurer
  • 276 Views
  • 7 replies
  • 0 helpful

Resolved! Using UPS for shipping - am I missing something?

This is partially a rant, but I honestly want to know - what, if any are the advantages of shipping with UPS? Some ebay sellers that I buy from (small items in the 4-5 ounce range) ship to me via UPS. I ship primarilly small packages under 10 ounces,...

Issues with generating shipping labels?

I purchased an item this past Saturday. It is stated the item ships within two business days. After not receiving tracking information I messaged the seller who said: Hi. The eBay platform is overloaded and we can't get shipping labels. We called to ...

User avatar by Rising Star
  • 242 Views
  • 8 replies
  • 0 helpful

Resolved! combining shipping on international quantity orders

I'm just a little confused on the eIS shipping policy of not combining shipping, my buyer purchased a quantity of 2, the order details page shows 2 and they were both paid together. in my mind this counts as 1 order so I'm thinking they should be com...

Resolved! Ebay Shipping Labels Went Bonkers Today

Today I went to print a label. The page printed a white label and the rest of the page printed in black ink. It wasted enough ink to print 50 labels. So I tried the same label again. This time is showed the label as white with white background, but t...

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