Shipping

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Seller Protections are in place for sellers impacted by extreme winter weather

A historic winter storm and extreme cold are impacting large areas of the South and Northeast. Severe weather and its aftereffects across much of the United States may cause shipping and delivery delays. Your safety, and the safety of those close to ...

Shipcover voided my insurance because I shipped to the address ebay gave me

My warning to everyone, do not make the same mistake I made. Avoid Shipcover. I had a buyer purchase an item. I bought the shipping label through ebay and shipped to the provided address. When the item arrived in their town for delivery, USPS said it...

Resolved! When Do the Items Arrive...?

What gives eBay the right to keep changing the dates when items arrive when seller doesn't input tracking but they supposedly have tracking?...Items are around $700. I think.So, items have not arrived as of yet of priority shipping.To make matters wo...

stolen packages from mailbox PRIOR to USPS scheduled pick up

Hello. Unfortunately I had 3 packages in my mailbox yesterday for scheduled usps pick up and that were stolen- as my carrier states there were no packages when she arrived for pick up. The packages were not scanned in last night-- that's when I start...

Cincinnati USPS distribution Center

I've just returned from my local post office to drop off parcels. I raised an issue that I ran into with a buyer that had not yet received a parcel that was picked up from my residence by USPS on January 13th. the representative at the post office in...

New Seller - Paid for shipping charges twice...need help

My husband sold something on eBay--we are new sellers. We created the label through eBay, and they charged about $12 for shipping costs. I knew this sounded too low, but didn't know how to fix it. We affixed the label and brought it to USPS, and had ...

Shipping carriers UNFAIRLY charging additional costs AFTER shipment, Ebay not willing to step in....

On the 19th we were charged $8.24 to ship an item and today we were charged and additional $4.85 for that shipment with a note saying "underpayment". The carrier was UPS and the item was shipped using Ebay's charges and labels. Percentage wise this i...

What are my seller protections for Forwards?

Have I lost my eBay INR protections for this USPS Ground Advantage package?

How do I get rid of the "Save with combined shipping"

My shipping prefrences are set up that I don't combine shipping , although in most cases I do combine shipping, if you take a look at any of my listings this is what is below the bid price US $1.000 bidsEnds in 5h 59mToday 07:44 PMSave with combined ...

returning all of my multi quantity order

I bought 6 of the same item (they are all from a single listing with multi quantity) from a seller. The items arrived together in one box. I want to return all 6 shirts (the sizing was inaccurate, and all the shirts were the same size) but upon on in...

Back charged by UPS.

I was back charged $17.24 for supposedly using a 10'x39'x(9') box when it was in fact a 10'x39'x(8") box via stacking a series of 10"x8"x(10"-tall) standard Home Depot "EXTRA SMALL" boxes. They also stated a billable weight of 22 lbs when in fact the...

Resolved! Using UPS for shipping - am I missing something?

This is partially a rant, but I honestly want to know - what, if any are the advantages of shipping with UPS? Some ebay sellers that I buy from (small items in the 4-5 ounce range) ship to me via UPS. I ship primarilly small packages under 10 ounces,...

Issues with generating shipping labels?

I purchased an item this past Saturday. It is stated the item ships within two business days. After not receiving tracking information I messaged the seller who said: Hi. The eBay platform is overloaded and we can't get shipping labels. We called to ...

How can I suggest seller to change from Global Advantage to USPS Priority Flat rate ?

Aloha, I have an item I'd like to buy . The seller is willing to switch from Global advantage to USPS Priority flat rate, but doesn't know how. Please help. Thank you.

Resolved! combining shipping on international quantity orders

I'm just a little confused on the eIS shipping policy of not combining shipping, my buyer purchased a quantity of 2, the order details page shows 2 and they were both paid together. in my mind this counts as 1 order so I'm thinking they should be com...

Resolved! Ebay Shipping Labels Went Bonkers Today

Today I went to print a label. The page printed a white label and the rest of the page printed in black ink. It wasted enough ink to print 50 labels. So I tried the same label again. This time is showed the label as white with white background, but t...