Shipping

Forum Posts

Sorted by:

Resolved! About recharged VAT

Hello friends, I sent a product worth 115 dollars to Italy. Even though I wrote the VAT IOSS number on the package, they charged my customer again, why did they charge VAT again?

I have been plagued by lost or stolen packages shipping to California and wondering if sales can be restricted to a state since they don't even prosecute mail theft anymore.If not I will just refund money and give "product no longer available" as rea...

revise shipping options

I need to revise my listing so I can ship outside the United States. I have a customer for a 700 dollar item who lives in Hungary and I cannot get any technical support I am in the international seller program but ebay thinks i will not ship outside ...

Shipping Labels

-Hi - is there a way to print out a test shipping label on ebay before we start selling merchandise? thanks for your assistance. JDP

USPS Shipping, Tracking, Scanning Issues

Some of my packages aren't getting scanned. I went to my local post office this morning (Jacksonville, Fl) and they told me they aren't scanning any packages they are just pushing them through. So, don't worry too much if you don't see any scans. One...

Buyer selected UPS Ground but all options but USPS greyed out.

I have been selling on eBay and shipping products for years. I always use UPS or FedEx. My last two items to ship the only option was USPS even though I had UPS as the option and that is the buyer selected option. USPS is twice the price of UPS groun...

eBay shipping to Canada from Glendale Heights, IL. 60139

Hi. I Shipped an item addressed to elS C/O in Glendale Heights, IL. 60139-2080. There is another line on the address that looks like a Canadian address. I Guess that eBay forwards the item to Canada from the IL address. The buyer of the item contacte...

Resolved! There's something wrong with the shipping...

Hello! I recently purchased an item on eBay, free international shipping, payment approved, tracking code provided within hours, everything is fine. Then the problem started, despite having the tracking number, it hasn't had any updates since April 5...

Resolved! Buyers don't see seller shipping options.

I always offer the eBay recommended shipping and "PARCEL USPS" options in every listing. WHY DON'T MY BUYERS SEE THIS OPTION ON MY LISTING? OR I'M I SUPPOSE TO CHANGE THE SHIPPING TO PARCEL WHEN THEY NOTIFY ME???

Buyer address correct on ebay but printed wrong on shipping label

Hi all, buyer purchased and I shipped. Label was bought and printed via ebay.Buyer says that tracking says it's returning to sender.i checked and that's correct. So hopefully package makes it back to me.Who is responsible for postage costs?Buyer has ...

Which Shipping Option is Best for Sellers

Is it financially beneficial for sellers to offer free shipping, folding its cost into the asking price, rather than offer an item with calculated shipping, so buyers who live closer to the seller pay less than buyers who live a greater distance?

Stamps.com launches mobile app & QR codes

I'm hoping these features will be accessible with the 'free eBay account' because there are numerous times when I've needed a label on the go and wished stamps or pirate offered the QR code option. Guess I'll have to download the app to find out. htt...

Change in shipping method

I listed an item with USPS shipping. The buyer contacted me saying the shipping seemed high. I looked into it and UPS was a lot cheaper. Problem is I don't think eBay is going to pass on the savings to the buyer or the extra cash to me. It seems like...

Resolved! Calculated shipping cost higher for buyer than for me.

Whenever I use the Calculated shipping option (USPS), it always charges the buyer more than it ends up costing me. I can only assume it's because the buyer's cost does not include my ebay shipping discount. Is that correct?I wish I could easily pass ...

USPS Shipping Issues Post Office not scanning for days

I have an issue with my post office not scanning my scan forms and holding my packages for several days before acknowledging them. It looks like I am not shipping for days after the label is created. This has been sporadic during the whole pandemic. ...