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Seller Protections are in place for sellers impacted by severe weather

We are actively monitoring weather conditions across the country and assessing potential impacts to shipping and delivery operations. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about shipping del...

eBay Making Seller Give Refunds Because of Slow/Incompetent USPS

Twice in the last month, eBay has sent me threatening emails, saying the buyer did not receive the the item and they were freezing my funds until I make a refund. The last time, the seller was thousands of miles away and complained after only four da...

número de seguimiento de envío

Auriculares de carga de radio bidireccional Walkie Talkie de 100 millas de largo alcance . PAQUETE DE 2 GMRS ~- Envío: Gratis SpeedPAK StandardUbicado en: CN, China Hola , no se me ha proporcionado el número de seguimiento de este artículo y en mi pa...

International Shipping Bug

Since there is no bug report page and they AI help is utterly crap hope someone can look into this: Item:https://www.ebay.com/itm/225093310492 Shipping is worldwide (with quite a few places excluded). However, New Zealand and PNG is NOT excluded from...

A person at pickup point refuses to give me my package.

Hello to everyone, and thank you for your time. Can a person at pickup point simply refuse to give me my package? I received notification from Ebay that the item I purchased arrived to the pickup point. I went there, but the person at the shop wanted...

Tracking number added is already used by a different seller.

I buy my shipping labels through pirateship and they upload automatically. They have been doing that perfectly fine for a while now. after i ship my items the tracking is all uploaded. but now I looked at my tracking report and there's a bunch that s...

Is it possible for USPS tracking to be completely BOGUS? I sent this package and tracking has been+

completely strange from the beginning. Bouncing back and forth to post offices/centers near me (the seller) in NY. Then after a huge delay it arrives at destination facility 84198. Google tells me this is Salt Lake City. On the phone USPS worker told...

Free Shipping or charge shipping seperately?

I have been around on Ebay since 2002 selling vintage items and approximately 1,5 years ago my sales went down and this year is dramatic.Even Q4 was much worse than other years.My shop is of average size.My listings are good I think: clear pictures a...

Delays due to Windows Crowdstrike issue 19 July worldwide - protections?

Just received this message from my international shipper:Dear customer, We hope you are doing well. With this newsletter we would like to inform you about the incident caused by Crowdstrike.Due to the worldwide IT issue that impacted multiple systems...

FEDeX cost adjustments

I had four industrial lights and I put in the weight and dimensions of one light in the details. The customer bought all four yet the size and weight wasn’t adjusted accordingly. I got to FedEx, she told me the weight is 31.1 pounds not 24 and obvi...

Item damaged in shipping form?

I can't seem to locate the item damaged in shipping or lost form. I followed the help menu going to the shipping labels but then it says choose the actions drop down and then choose create a claim on that drop down but i don't get that option just pr...

Resolved! Changing shipping label size

Good morning,I have purchased a thermal printer that requires changing the label size to a 4x6 format. I was previously using an inkjet printer using the default 8.5 x 11 settings. Prior to the the recent change to the print your label page there was...

HELP WITH ADDITIONAL SHIPPING CHARGES....

Has anyone been able to make eBay understand that the additional Fedex shipping charges they assigned to me at the tune of $275 dollars could not have been since I have the receipt from Fedex where their employee sold me the box packed it and also we...

Increased charge on stated shipping?

I noticed on all my orders this week the after charge on the label was more than what it said it would cost, nowhere does it state exactly why the price goes up after either?

Resolved! International shipping program

Wanting to sell internationally but I don't see the enroll button when I go into shipping preferences. Can't figure out if I am doing something wrong or for some reason I don't qualify. Can someone point me in the right direction? Ebay assistant was ...