Shipping

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Delivered to agent for final delivery

Have a buyer who’s claiming that their item didn’t show up but tracking says it been “delivered to agent for final delivery” and it looks on eBay as though its been delivered. Buyer has opened a “did not receive item”. Do I wait for eBay to step in o...

Resolved! How to add shipping to authenticity guaranteed bracelet

I just listed a bracelet that is authenticity guaranteed (my first) and see on other jewelry listings in the shipping area it says “US $(shipping cost) shipping to authenticator then to you”.can’t for the life of me figure out how to add that on the ...

eBay calculating faulty shipping charges?

I recently sold three low-value items to the same buyer [auction style that ended one after the other]. Each individual item was listed with a flat fee international shipping charge of $ 3.00 Much to my chagrin, I noticed that the buyer was charged o...

Do I need signature confirmation for combined orders?

I have a buyer who bought two things separately and I'm going to combine them in one shipment. The total price of both items is over $750. Do I need signature confirmation to have seller protection?I wanted to check with what people say here but I'm ...

Ebay shipping calculator is DEFINITELY wrong! PROVE ME WRONG!

It is so far off in my auctions that it is a complete turn-off for would be bidders! Here is what I did to confirm it.I put accurate dimensions & weight in the listing. I changed the zip code to a previous buyer's zip in Alabama. The shipping they wo...

Buyer Undercharged for Shipping

The new "cubic weight" eBay is now applying doesn't work for combined shipping set to "combine weights" when multiple items are purchased. eBay has no idea what the final dimensions are, so they determine the shipping label cost based on the dimensio...

EBAY SHIPPING FLOW CHART

I just came across this 2018 version and was wondering if anyone had an updated version? It would be SO HELPFUL to have one after the rates go up this week.

ebay opting me into ebay international shipping (EIS) - how do I opt out?

Ebay just informed me that I will be opted into EIS I do not use GSP and do not want to use EIS either as soon as I receive their notice, I want to opt out where do I go to do that? BTW: why call it opt when I apparently have no 'opt'

Does ebay allow you to offer both volume discounts and combined shipping?

During listing VOLUME DISCOUNTs are highly recommended by ebay so we selected them. Note we are first time sellers. We don't want to overcharge for shipping so we added allowing combined shipping to our preferences. However, when we went to another a...

Okay to ship Xbox controller overseas?

New seller here. I just got an order for a Xbox Elite Series 2 core controller to go to an overseas Military base. This is the first time I've had an overseas order for an electronic. I've seen mixed responses on this. Is it okay to ship overseas wit...

Items Marked as Shipped by eBay When Item Not Actually Shipped......

eBay needs to stop marking items as Shipped before the carrier actually receives the shipment. Just creating a shipment and supplying a tracking number by a seller, bogus or not, to a buyer is all it takes for eBay to mark the item as shipped and thi...

Why am I paying more for shipping than the customer paid?

I just had a lot of parts sell. I filled out the ad like I normally do leaving the shipping up to the buyer to pay for. I typed in the dimensions and weight and selected usps priority as the shipping method. Went to purchase and print the label throu...

eBay standard envelope is a blessing yet also a curse

To be fair, eBay standard envelope for trading cards has made so many lower priced cards so much easier to sell. On the other hand, the tracking is absolutely atrocious and concerning. Of course, it’s better than PWE with a stamp. I have 3 packages I...

Resolved! Refund Shipping Fees?

I shipped a lens that Ebay said would cost $30.00. When I got to the post office, I was told it would be $74.40 and that the label on the box by Ebay was incorrect. I wound up purchasing a new label. How do I go about getting a refund on the fee that...

My order was delivered to the wrong address

My order was delivered to the wrong address, Ebay resolved this dispute in favor of the seller, the seller did not communicate with me, they blocked me and I cannot write to the seller or send him a negative response, Ebay did not help me in any way ...