Shipping

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Resolved! Buyer claims they didn’t receive item

Hello and happy new year! Okay so here’s an issue I had/have…I sold a vinyl, label was uploaded on time and dropped off at my local USPS office on time. The tracking showed in transit then the customer informs me that he’d never received said vinyl. ...

Changing USPS priority shipping box size after sale

Selling an item with free shipping, I did not catch that I had selected a USPS Small Priority box when I need a larger size. ITem is sold, and I cannot figure out how to change the box size to get the appropriate label. Can I put the smaller box rate...

Lot shipment, Item will have more than one box

I want to list a lot of 50 items. Will need to be shipped in two separate boxes. Can this be done?

eBay standard envelope and $20 max

I had an auction that closed at $20.50 with $1 shipping. This is over the max for ESE and will cost me near $4 with tracking to ship ground advantage. I was wondering if I give a partial refund of 50 cents, would this now qualify for the ESE shipping...

Wrong address

Hi Everyone & Happy Holidays, A quick question that I think that I know the answer to. I had a buyer buy & pay for an item. B-4 I even packed it up or printed a label, I received a message asking if I could ship to a different address as the ordered ...

Need Help with Shipping Label - Address Issue

I'm reaching out because I'm currently facing a challenge with creating a shipping label for an order. The shipping platform is requesting a house number for the provided address, but the address doesn't include one.I've already contacted the buyer, ...

Buying USPS insurance is pointless for eBay sellers.

It seems that USPS does not accept eBay managed payments as an online payment provider for purposes of providing proof of value in the case of a lost item claim. That means that any claim for a lost item that was purchased on eBay will likely be deni...

Trouble with postage

Hi, I'm based in the UK with a UK address. Sending items tothe UK. However, for some unknown reason eBay thinks I'm in the US as it's telling me to send the parcelsfrom a US postal service. Any help would be appreciated

Lithium-ion batteries

I have seen some posts on these boards complaining about the way lithium-ion batteries are being handled by the post office and others. Apparently not all recognize the dangers. While it is not my job or intent to defend the post office you might be ...

Resolved! Shipping Label Cutting off edge

I noticed this morning that the layout of the shipping label is different when printing....it puts the label in the upper left corner of the page and cuts off the edge! I can't figure out how to change the layout. I don't want "fit to page" because t...

Resolved! All my orders are out for delivery in Knoxville Tennessee even though I live in Kentucky

I recently did an order of Pokémon cards from 7 different sellers, purchased at the same time, but for whatever reason all of them are either out for delivery in Knoxville Tennessee, or are currently being processed there. One of them has been out fo...

USPS Shipping Charges Vs E-Bay

I've been with eBay since 2002I'm sure the subject has been covered before, but I'm a newbie when it comes to the community forum,& because of that, I don't know how to find previous threads relating to this subject. I'm starting to sell my substanti...

ebay international shipping issues - cost, cannot remove the option on individual listings

I opted in to the ebay international shipping program a few months back and find it a benefit (lower shipping) for my lower value items. It's less than USPS Priority Mail International for my international shipments. Typically, these are 1-3 lbs, wit...

ebay your shipping dates we have to pick from says ship Monday January 1st. That's impossible.

Please fix this. You have it on my account to ship this day when I print postage. I choose a different date but still you didn't have ship on Monday the 25th Christmas day. There is no way to ship on January 1st 2024. The post office is closed.