Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

UPS Through eBay - Why does 1lb cost more than 2lb?

I'm sure this has been asked before, but I noticed when shipping UPS Ground, a 2 pound box costs less than a 1 pound box - every time. Why is this? Will I get spanked if I claim 2lbs for a 1lb box? Thanks all.

Can I change a listing with active bids to worldwide shipping?

Hello eBay community.I hope you can help. I'm still new to the selling side of eBay so I've made a few errors- but I'm learning!I made listings that I thought allowed int. shipping (I've opted-in to the ebay int. shipping program) but they got bids b...

Delivery

Hello. I wounder where my package is. Order nr 23-11797-76259.It should coming 25 july. Pleas answer me at mail. Best regards Kjell-Åke

ebay global shipping seems to be down?

i just had a customer asking about shipping to canada, which i thought was weird. ebay should have showed him his shipping total right there.so i checked it myself and sure enough, theres nothing there. it just says i ship to canada but no shipping s...

FedEx charged me additional fee because item was underweight? Ebay and FedEx say "Too Bad"!

This seems ridiculous... Sold an item, shipped via FedEx. FedEx weighed the item as 1 pound less than stated, then decided to charge me $7 extra. FedEx denied my dispute. EBay customer service strung me along for over a month with no resolution. I re...

ebay freight calculator has Technical Issue

Shipped package via UPS all Dimensions to the next INCH and Weight to the next POUND 14lbs. 64 x 14 x 5.ebay stated freight calculator Cost $ 44.26 * Then UPS (week Later) states I under-paid and UPS charged my ebay bank account another $ 44.26. I'm ...

Ups lost package

I shipped out an item and UPS shows it was delivered. Buyer says they did not receive their package. The order was $150.00. UPS posted a picture of the buyers home for proof of delivery but the photo doesn’t show the package in it. The buyer said it’...

New to eBay Miscalculated Shipping

I miscalculated shipping and printed the label but have not shipped it yet. How would I recalculate the shipping and print the correct label? Would there then be two tracking numbers?

invoice for combined shipping for items paid for

Customer bought 2 items & wants combined shipping which is fine but wants me to send invoice. All the invoice I get via EBay ( including not returning phone calls) but how do I do this

Addressing Shipping Delays and Inconsistent Tracking Information

Many eBay sellers and buyers are experiencing significant shipping delays and inconsistent tracking updates, leading to frustration and mistrust. How can the community work together to improve communication, set realistic expectations, and enhance th...

Getting ripped off by FedEx

Is this happening to anyone else? When I use FedEx I weigh my package and take the measurements and print my label through ebay. We are supposed to get a shipping discount from FedEx as is shown in shipping options. The problem is that FedEx just see...

Untracked shipping - stamped shipping

I want to list an item on eBay but I want to ship the items with regular stamped shipping. What domestic shipping service would I click on my listing for that to be possible?

Do INRs still go to seller with EIS?

I think this one isn't going anywhere. With EIS returns the seller gets no options just a notification that eBay is handling a return on your behalf. I'm curious if INRs are similar or if I will need to add tracking to the INR. If so do I provide the...

Fed Ex Underpaid Labels- Like many here on ebay in the last 24 hours

I have never received these emails before or maybe once every 2 years or so and I received three underpaid emails in the last three Fed-X shipments. All of my calculations are right on compared to what I used on my label and what Fed Ex has identifie...