Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Shipping

Is anyone else having issues with the post office ? This week alone I have had 5 issues with them. One of them I sold a necklace to a buyer in Texas and I shipped it on March 1 it says it was delivered on March 2 and when i checked the tracking numbe...

Sold Item, Printed Label, Wrong Shipping

I sold a 32g tin of KIWI shoe polish yesterday. When packaging item for shipping today I realized it was set up for eBay Standard Envelope and the buyer paid $1.11 for shipping . While the item is within the weight tolerance, it is 3/4" thick. I can'...

User avatar by Adventurer
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IOSS VAT Issue UK

I am in the UK and bought something from South Korea and was charged VAT by eBay at point of sale. When the item arrived I was charged VAT again. I raised this with eBay and am getting a refund, they tell me the seller did not supply the IOSS informa...

Mail delivery problems? Always do this first.

Always go online and open a missing, lost, or delivery issue case at USPS.COM. By doing so you create a record of your problem. It also lets the USPS know where they need help and where to send resources, especially if they receive many of the same p...

International shipping item exceeds eBay weight?

I have an offer from Saudi Arabia on an item that exceeds 44 pounds. Will weigh even more once crated. The item has free USA shipping. I would like to try to deal with the buyer but have no idea how to figure out or add additional shipping since it i...

Shipping Calculation error by EBAY

I have a buyer that bought a quantity of 3 of the same items. Ebay calculated the weight correctly, but did not calculate the dimensions correctly. They based it on the size of one item, not 3. So the buyer did not pay enough shipping.

Shipping charges

What happens to the money you don't use when shipping an item? For example, I charge the buyer $5.75 for shipping but the actual shipping cost is $4.75. What happens to that $1.00 excess? Thx!

Mailing bags... advice please

I'm considering selling a large quantity of yarn on eBay, which would be best to ship in plastic bags. I've received goods in such bags, but I've never shipped in them, and I'm seeking advice on how to choose the right product. On eBay I see listings...

Resolved! International selling shipping to ebay hub help

I am 1st time international seller...I have a buyer in France that just purchased my item. I dont see any way to print the label, is that because buyer hasnt paid yet (aka "awaiting payment")? Once they pay will I be able to print the label thru ebay...

User avatar by Adventurer
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