Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Seller from china deleted his account after item I paid for was returned back to him

I picked the wrong appeal option and closed it to reopen it so I could add more needed context due to a mistake on my part and ebay's now refusing to refund me even though a agent on the phone said I would be refunded. Is there any way I can escalate...

A dog and his mailman: Who says dogs and USPS don't get along?

My dog loves our mail carrier (who by the way picks up and scans to "accept" my shipments) and unbeknownst to either, they were almost twinnies for Halloween!

GST code on the shipping address

Hi I had ordered an item from eBay and my seller show me the below details: Full name: Company name: emptyAddress line 1: Address line 2: GST:#12345 Code:PAIDCity: emptyPostal code: State or province: empty I would like to ask advice regarding addre...

Shipping scam?

What is in it for the scammer? They try to out wait eBay with fake tracking and clearly when the tracking isn't even listing the right locations it starts to look fishy. I read eBay holds the money so if they do a money back guarantee the scammers do...

Shipping Deadline Policy Change

As both a seller and buyer on eBay, I’m frustrated by what feels like a loophole in how shipping timelines are enforced. As a seller, I clearly state that I ship within two business days—and I always do. If I'm approaching the 48-hour mark, eBay prom...

USPS charged me through ebay for someone elses package instead of canceling my label and refunding

I wonder how much money USPS steals from customers through ebay yearly?On Dec. 30, I purchased a label through ebay. Minutes later Ebay sent me a message saying the buyer was no longer registered, to cancel the transaction & do not ship the item. I f...

How do I find order information older than 90 days?

I'm trying to make a claim with ebay standard delivery and I need a buyer name which ebay deleted from the order details.

Beware of SpeedPAK and Ebay "money back guarantee"

I purchased an item from an international seller (I'm in California and seller in Hong Kong). The package was carried by eBay SpeedPAK and on the day of delivery I was waiting home for it, and refreshing the tracking page constantly. No changes to th...

Label printer questions

Hello all,I'm behind the time with label printing and still print on paper and cut and tape and have been thinking about buying a label printer but have questions. My main question is how do they work with bulk labels? I normally print 5 to 10 labels...

UPS Additional Handling Fee

So this month I had only shipped 2 things with UPS. And now last night after over a week of them being delivered was charged an underpaid charge for both of $8.25 for "Additional fee". I know its the holiday season, and not sure why it wouldn't be ad...

Resolved! eBay showing ridiculously high shipping rates to potential buyers for usps priority mail 2022

I’ve recently noticed on my new listings, using calculated shipping for usps priority mail, that eBay is showing ridiculously high rates to potential buyers . For example, According to the usps website, a $21 cost is coming up as $40+ on my listings....

Cancel shipping label

I paid for 2 shipping labels for the same item. I need to cancel the one I didn't use to ship the item with. When I go to my orders, I find the one I want to cancel, click cancel shipping label, and it says technical difficulties try again later. I'v...

Is ebay doing anything about the vast majority of the world suspending package service to the US?

Most of Europe and Asia have suspended parcel mail service into the United States due to Donald Trump's tariffs (not a political statement, please don't make it one)... I was looking for information posted on this and couldn't find any. 1) does ebay ...

HARRISBURG PA DISTRIBUTION CENTER Miscanned Packages FYI

If you had anything go through the HARRISBURG PA DISTRIBUTION CENTER this past weekend be aware that they mis scanned a ton of packages as "delivered" early Sunday morning. I had a buyer reach out today asking where their order was. I looked at the t...

Ship Cover

Has anyone else had problems getting Ship Cover to pay? They told me that they can't pay until the buyer responds, I paid for the insurance. This sucks!!!!!