Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

USPS First Class Letter not showing up in ‘Purchase Shipping Label’ options

I’ve just started selling TCG Cards, and yesterday I sold my first card that’s over $20, but now I’m having a problem printing a label. I had it pre-set for USPS First Class Letter 1oz (68¢) 1 x 7 x 4, but when I go in to purchase the label, it defau...

(underpaid) shipping labels

Hello, any of you getting scammed out of $$$ from FedEx and UPS? What do you do? I open up cases with eBay and hear nothing! Call couple weeks later and denied. This is theft. I have had it. I got hit for twotoday both were 20.95. I been doing this f...

Moving? How to update your address and item location as a seller.

People ask me this all the time, thought this post might be helpful. First go to Account Settings > Addresses under your account settings and update all relevant address fields. To avoid problems with old data, rather than updating an existing addres...

Undelivered Package – Request for Assistance

I am writing to report an issue regarding a package I shipped to a buyer. Despite being marked as shipped, the package has not been delivered to the buyer, and I would like to request assistance in resolving this matter and I have not yet received pa...

Tracking status delivered in USA but address in Ghana

I purchased an item from USA seller to be shipped to Ghana. Tracking status shows: Delivered, Individual Picked Up at Postal Facility CAROL STREAM, IL 60188. This post office is in Illinois, USA not Ghana. I haven't received the item. Is there a chan...

Integration process with ShipStation

The 3PL who handles my product shipping has told me he needs my Ebay Account login in order for his shipstation system to integrate with my Ebay account. I find this very difficult to believe. I thought he would need tosend me a link or add me as an ...

Shipping setting problem and what to do?

A few weeks ago I sold customer a couple of vintage shirts and sent them off only to find out one was incorrect. So I post the correct one to them immediately with a pre paid and addressed label for easy return. They end up wanting to buy the one acc...

USPS tracking issues

Why is it that many items shipped with either ground advantage or flat rate card shipping are unable to be tracked? This seems to lead to buyers claiming the package never arrived even if it might have. I take all my shipments directly to the post of...

India Sellers Price gouging ?

There have been excessive price tags on Bollywood items coming from sellers in India for a good while now but even worse than that is the postage being charged. Seller *** for instance is charging US$1000.00 economy postage to mail a single movie lob...

Is it OK to ship to Canada? Are they on strike?

I remember someone posting something saying Canada had a postal strike. Is it Ok to ship there now?

USPS Zones

Clearing up confusion posted by @imac7065 and @ghost-star as the other discussion is old and locked. USPS zones are like a bullseye. The center of a bullseye, the "from" zip code, is based on the first 3 digits of the zip code. From there zones are d...

Resolved! Problem with SpeedPAK shipping

I’m having an issue with my shipment. The tracking shows it was delivered, but I can’t find it anywhere. I reviewed my security camera footage and ruled out the possibility that it was stolen. It seems eBay only allows you to contact the carrier dire...

Return shipping label?

A buyer wants to return a USPS Ground Advantage package to me. She has started an ebay return request but is asking me to mail her a return shipping label. Is that necessary? Doesn't ebay give her a link to print her own return address label? I assum...

Why is shipping to my buyer so high?

I sold a doll at auction for 14.99, ended Tuesday night. I invoiced my customer and it is showing $18.22. I am in DeSoto, TX 75115. Buyer is a couple of states over. I offered UPS Ground Saver at 2 pounds in a 13x13x4 box. PirateShip wants $10.91 and...