Shipping

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Tracking info update

Update as of 7/2/25:"We have identified a segment of orders with inaccurate tracking events and are working to update these events with accurate details. For Item Not Received cases where we have been asked to step in and help, we’ll place the case o...

Heads up on Canada Post.......

From my friends at Pirateship..... As of now, Canada Post may still be headin' into strike waters startin' May 22, 2025. We’ve gotten more info from our partners and can confirm that a Canada Post strike would throw a wrench in Simple Export Rate® de...

Beware of Freight forwarding And Global shipping Companies out of FL, Doral is a hot spot

These Buyers will use one of these companies addresses to get you to ship it to them, usually they are located in a South American country and will be quick to open a item not received case. Sellers you should let them know that you will require a si...

eBay standard envelope marked delivered- did not arrive

I purchased an item that was shipped via eBay standard envelope. Today it was marked as delivered, but I did not receive the item. I cannot select “item did not arrive” in the app because the seller allows returns. What should I do?

Save money using Ground Advantage & check the size of boxes you're mailing in! Size Matters!

Hi sellers:In case you're unaware, size matters for USPS Ground Advantage shipping. On eBay's shipping page, it states:https://www.ebay.com/sellercenter/shipping/choosing-a-carrier-and-service/usps-and-ebay-labels Ground Advantage™ CubicCubic rates w...

Jacksonville, Fl Shipping Delays USPS

If you’re shipping usps out of Jacksonville, Florida just know they are experiencing major delays with packages.

Ebay International Shipping is a Joke ! Avoid ordering from any selling with this service

Ordered a product from USA to AustraliaGenerally post takes a week or so.EBAY INTERNATIONAL POST ( estimated delivery > 1 month )May 6, 2024 - ShippedMay 8, 2024 - Delivered (GLENDALE HEIGHTS, IL 60139)May 10, 2024 - Tracking number providedNow here ...

Somewhat obvious shipping cost error from eBay's computer

I was wondering why I received a charge back on shipping. This weights and dimensions we correctly placed in the ad.I found the problem. For each item I had listed an accurate a weight of 1 lb 7 oz and box dimensions of 9" x 7" x 7" .When a customer ...

Can't buy from UK sellers anymore

I used to be able to buy from UK sellers and didn't have that problem until yesterday, all of the sudden the US is now dropped from the global shipping program on most listings, is anybody else having problems with that? And it's only effecting UK li...

Buyer demanding ALL shipping costs returned for a remorse return?

Recently, a buyer purchased a set of collectible action figures from me and I shipped immediately, with priority mail. Upon receipt, they claimed that the figure arrived in perfect condition, but looking up close at them, they "didn't like the look o...

Suggestions for manging shipping costs to Alaska, Hawaii and other hard to reach US places

Hello all. I'm looking for suggestions for how to setup my shipping policies and listings to better deal with the occasional order from Alaska, Hawaii and other hard to reach places which I end up taking a shipping loss on. I sell specialized woodwor...

What is the difference in rate between Media Mail and Free Economy ?

What is the difference between Media Mail and Free Economy?

Ebay Standard Envelopes- No scans in Hartford CT- 10 days now.

Never had problems before, now I'm getting buyers asking to please ship their patches. Only thing is they were mailed out 10 days ago, all received ESUS tracking, but all show "tracking # provided", but that's it. Crickets after that. No acknowledgem...

Shipping Label Overcharge?

While reviewing my recent transactions, I noticed the shipping price a buyer paid is much lower than what I paid for the label. Please see attached screen grabs (original listing + order details). The buyer paid only $4.84 compared the the $10.21 I p...

FedEx Overcharging, added exobitant additional charge on top of original label cost

I shipped a baseball bat via Fedex on april 22nd, which was delivered on april 30th (yeah, slow service). I had inputted the box dimensions and weight on the Ebay shipping page as always. The lowest cost (for standard service) was FedEx for $12.59, s...

Wrong Calculation on free shipping

I've used a promotional shipping rule for a few year: orders over $85 get free shipping. Today I had two orders for about half that which received free shipping from eBay. Any suggestions about what went wrong, or what to check?