Shipping

Forum Posts

Sorted by:

Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Customer confirmed received package but not scanned delivered

Hello! I have an order that the customer left feedback that they received delivery, but USPS tracking still shows out for delivery with a new estimated delivery date. Will the seller receive a performance defect for packages not scanned upon delivery...

No more discounts on USPS shipping labels

Between September 21 and 28, eBay discounts on USPS shipping labels disappeared. Even though eBay falsely claims to be giving a discount, the same USPS label can be purchased from the USPS web site for exactly the same amount as eBay is charging. For...

Shipping to Puerto Rico

Sorry to bother, but recently buying from eBay from Puerto Rico is impossible because they consider us as international instead as domestic by USPS. Shipping charges are incredible high. In some cases 4 to 5 times the cost of the product or more. USP...

Issue with Asendia

Hi, just to share my bad experience with this carrier. Previously I purchased an item from eBay and my local postal service contacted me to confirm my residential address. Apparently from the Asendia shipping label, my unit number is missing. I manag...

FedEx Drop-Off Sites - Size And Weight Restrictions

If you are going to have size and weight restriction at some locations, at least let the customer know in advance before going there and having your package rejected. Some sites have a 50 pound limit, others have a 55 pound limit, as well as a size l...

International shipping for beginners

Can someone talk me through internationalshipping? Someone interested in one of my items wants to know if I can ship it to Hungary

NO Shipping showing on my listings! Urgent!

devon@ebay elizabeth@ebay kayomi@ebay I just received a message from a potential customer asking what shipping cost with tracking was for one of my items ... imagine my surprise when shipping was NOT displayed on that listing or any of 20 of my listi...

Resolved! Wrong shipping amount charged (by ebay) to buyer

I sold an item today but the shipping amount paid by buyer was incorrect. The amount was calculated based on my dimensions and weights (they are correct) so I can not understand how the amount charged was less than what I pay. Please look into this. ...

Resolved! Question about free shipping when shipping with a different option than the listed one

I'm going to list a fairly large item with BIN and list with fedex ground/fedex home delivery because it is the cheapest shipping option for that item although that service doesn't deliver to PO box addresses. This will be a free shipping listing. So...

Mugged by ebay - unwanted pre paid labels.

So i am really aggravated at this “service”. I did not ask for nor subscribe to simple delivery (uk). The couriers are not convenient. It took a decade for my local shop to modernise and offer store collection of post and ebay have now negated this b...

order #10-13685-88296

My order was placed on 10/12/25 (order #10-13685-88296) and tracking #9434608106244353317980). I never received the items. When I track This package it states that the order was delivered on 10/15/25 to [Removed by Moderator]. My shipping address is ...

Shipping adjustment

I received a notice from eBay saying I underpaid for an item I shipped. The item I shipped weighed 2 lbs, 12 ounces and I am being charged $12.21 because ebay is saying it weighed 15 lbs. I went to the USPS and they told me that it is an eBay issue. ...

Surcharge for Poly and Bubble mailers using Fedex Ground or UPS Economy services?

Looking for an Oct. 2025 update; anyone getting hit with "additional handling" surcharges for shipping FedEx Ground Economy or UPS using a poly bag/bubble mailer? Thanks!

Resolved! Sudden Shipping Cost Surge over 400%

I noticed yesterday I have a bunch of items listed with UPS Ground Saver shipping originally at $6.85 now jumping to $28.24. That's over a 400% increase. That's not normal. Is anyone else having this sudden surge in shipping cost? Is this a glitch or...

2025 Peak Season Surcharges - USPS, UPS, FedEx

Today eBay updated the previously posted Announcement regarding carrier holiday surcharges. See below for the details. We're getting breaks on some of the surcharges through eBay labels. Take note USPS increases went into effect yesterday. UPS/FedEx ...