Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Bubble wrap ??

Where is a good place to purchase bubble wrap or the brown paper for stuffing inside packages for item protection? somewhere that is reasonable. Thanks everyone, SH

Brazil's custom departmenrt strike is over.

I received an order from a buyer in Brazil. Knowing that there have been ongoing delay problems due to a customs strike I asked directly: Is the strike over and they responded Yes it is.

shipping costs

I am just getting started. I have read everything I can about shipping but was curious as to how to determine what shipping cost to put in my listing. Some of the information I read indicates that some rates are determined by the destination. Any adv...

This seller does not ship to your location. But they do.

I am unable to buy an item even though the seller ships to my location. I receive this after trying to buy an item “This seller does not ship to your location. Please contact the seller directly for more information.{e281892-1047482x}”. The sellers s...

Resolved! EIS package delivered to a PO Box in Carol Stream instead of usual Glendale Heights??

I am concerned over this since all my past EIS shipments were delivered to Glendale Heights, IL 60139 without an issue. This particular package was delivered to a PO Box in Carol Stream, IL 60188 on 10/31/25 and since then nothing. Ebay tracking has ...

Pip insurance

Is pip insurance reliable? I filed a $25 claim 6 weeks ago and havent heard anything except my claim is being processed. Are they making it difficult so I will just give up on the claim ?

Seller kept shipping overage

Seller said he would return any shipping overage. I paid $16 he gave me back 4.22 so that leaves approx 12. Package arrived. It weighed 10 ounces and would have cost 5.26 to ship. Reused box and newspaper. Seller listed the weight at 5lbs 10 ounces. ...

Is the new US tariff & clearance charges slowing down your orders too?

Hey everyone, I just wanted to share my experience and see if anyone else is going through the same thing.Before these new tariff implementations kicked in, my orders to the US were smooth and consistent. No weird delays, no expensive surprise charge...

UPS asking me for Release Letter for a claim

Hi there, I’m new here selling on eBay, I had a situation with a customer who bought and item and UPS delivered into the wrong address, and ai had to resent the package again and it was delivered correctly. I made a claim to UPS regarding the package...

Resolved! Saturday carrier not scanning picked up packages.

How do other sellers handle this? I ship immediately but have my handling time set to 3 days because this happened a few years ago and was too stressful. Now, second Saturday in a row the sub mail carrier is not getting a scan at pickup OR at the pos...

Shipping to Puerto Rico

My listing has domestic and international shipping options, but customers continue to massage me that I don't currently ships to Puerto Rico.Please advice

SHIPPING RATES GONE CRAZY

Hi! I am writing to see if anyone else is seeing ridiculously high rates on ebay? I do live in Puerto Rico, which is already complicated, but all of a sudden all products are $50-$80 dollars to ship to PR???? Please tell me this is a mistake..

USPS Lost in Transit ESE; eBay refunds from your money!

Buyer opened request for item not received that was shipped same day as purchased and scanned by USPS for eBay Standard Envelope. I get it, after a couple weeks I'd be wondering what's going on and think it'll never arrive. Buyer was patient even whe...

USPS Signature Confirmation...........a waste of money and added misery!

DO NOT ADD THIS SERVICE! Your buyers will hate you! This USED TO BE a worthwhile security measure, but not anymore. Lazy USPS employees not longer come to the door with the packages. Instead, a pink form is put into your mailbox, which must be signed...

Pitney Bowes arbitrarily (fraud? loophole?) confiscating items

I live in the Netherlands and purchased 3 wooden tea caddies from different sellers in the UK within a few days. Two of them arrived successfully - both unimpressive, one very small and another in need of restoration - while the third one, clearly mo...