Seller News: July 2025
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The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...
I shipped a package to a buyer overseas several weeks ago. I thought everything was fine but I've discovered the package back in my mailbox. The tracking details show no clues as to what happened. First, the package sat in the overseas customs office...
Hi, I live in California, and my brother-in-law lives in Las Vegas where he has accumulated over 150,000 books. I am going to list/sell, but product is being shipped from Las Vegas. Questions: 1) If I live in California and I ship from Las Vegas, who...
Ebay totally messed up a return. Customer opened Buyers Remorse Return, and failed to return item. I had the case closed, then eBay allowed her to open INAD - eBay immediately stole my money from paypal, and sent her full refund. Then, closed case in...
I've ordered a wheelbarrow (has two wheels) and received on 7/12. When I opened the box, one of the tires was half inflated and the other one was completely flat.So my dad inflated both tires, put it in the garage and I've leaved a positive feedback ...
I opened a new ebay account for selling and I sold 4 items, ebay put a hold on my paypal account so when I went to do the shipping it came out of my bank account and not my paypal account, I only had a few dollars in my bank so when the 4 items I shi...
I chose not to track a return but have a proof of postage number through Royal Mail. I got an email saying I had nearly ru n out of time to send a return. The system will not allow me to continue without giving the item a formal tracking number. What...
I am very unhappy about the new returns policy and have changed all of my custom made pet items to no returns. I refuse to accept a return on a dog collar that has been worn for 30 or 60 days. And I am not going to debate with customers after they re...
I sent swimtrunks via USPS First Class Mail in an USPS/eBay Priority Mail flat rate box to Hildalgo, Texas. As soon as the package arrived in Hildalgo, it was sent back to me and the return package read "Refused/Return to sender, unable to forward: m...
We can’t apply shipping rate tables to my listings. The listings we have tried this with are fixed price items with flat shipping costs. We have made three calls to eBay and we still have not figured it out. The last person who helped was very thorou...
I bought an item from someone and the shipping was taking too long and I inquired about it and we went back and forth with a few emails about how it's being shipped, I should have it any day, don't worry , blah blah blah. Now, this person's location ...
I have a buyer who wants to return an item. Says damaged. Can I give a partial refund if when it is sent back not damaged like buyer says. Asked for pics but buyer has yet to respond! Help!
Has anyone else been charged what seems double by FedEx? When I printed the shipping label it came out of my paypal account now Fed Ex has charged me shipping fees again in my ebay invoice. I will never use Fed Ex for shipping again.
Is there a way as a seller to see open returns via the eBay app? Is so where is it?
I sold a $250 item to the UK. The listing had a 20 % restocking fee. The buyer in an email wanted to return it "because it was a gift and he didn't like it." This is on record. No other issue. She sent it back to me, I returned $200. She filed a case...
So I have a situation where I bought a pair of shoes which were described as a mens 9.5, but when I recieved the shoes it was in fact a size 6.5. I informed the seller that this isnt the size which was adverstised but he has ignored me since. He also...
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