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Seller Protections are in place for sellers impacted by extreme winter weather

A historic winter storm and extreme cold are impacting large areas of the South and Northeast. Severe weather and its aftereffects across much of the United States may cause shipping and delivery delays. Your safety, and the safety of those close to ...

Resolved! Uncooperative Buyer Please Help

A buyer said her item was damaged - it arrived with a chip on it. She immediately opened a case through eBay. I asked the buyer to send me photos of the damaged item as well as the box it was mailed in. It was a fairly expensive item so I took out sh...

To All Sellers, BOYCOTT THE AUTOMATED RETURNS! I now offer NO returns, SALES ARE UP!

One month ago I decided to stop offering returns here on eBay. I'm sure every seller on here understands why, eBay does not look out for the sellers and blindly sides with the buyer all the time. I checked the box for "NO RETURNS OFFERED" on all 500 ...

Unsure

Ive began a dispute and asked ebay to step in to help. I received an email stating i need to send the item back and provide a tracking number which Icant get due to the fact that the item i purchased wasnt physically sent to me. Selleremailed mew the...

Resolved! Will eBay handle December 5 properly?

All United States post offices are closed tomorrow in observation of President George Bush's funeral. Will eBay do the right thing, or am I going to be penalized with a late shipping defect? They've done it to me before when blackouts, storms, or oth...

How to Use One Credit Card 4 Seller Shipping Charges & Different Credit Card 4 Personal Purchases?

I sell 100 to 150 items per month. I also make some personal purchases on Ebay. I am trying to use one credit card for Seller Shipping Charges only, to simplify keeping shipping expense records. And I am trying to use a different credit card for my p...

Get It In Time Guaranteed What A Joke!

Well Ebay you suceeded in another Disaster, here we go constant requests where is my package was to be here days ago, how can we as Sellers even try to resolve issues when Postal Tracking just sits idle for days saying in route to destination what do...

Resolved! Buyer wants to know where I bought the item

Hello all, I sold an item and almost a month later, the buyer emails asking where I bought the item as it was broken out of the package. He wants to know what store I bought it from so he can return it. They are not asking for a refund ( yet) , just ...

Resolved! Question about Post Office and delivery

So I ordered item which had end of estimated time December 6, but it never came. Thing is that tracking information tells "October 21 - Arrive at destination country post office". What does it mean? I didn't get any information from my post office th...

New 2019 USPS Overweight Item Charge and Rule

While poking around looking for something else I cam across this in a recent publication in the Federal Register: Overweight Item Charge The Postal Service will introduce a charge for items identified in the postal network that exceedthe 70 pound wei...

iphone

I bought a phone, after 2 weeks it broke, then I repaired it, it came with another problem, then they upgraded to another, but it did not come as described, what to do?

Bought used Gpu but it was DOA as seller did NOT ship in an anti static bag

Ok, So I am new to returns as I never had to do it before, So I bought a used gpu listed as in full working condition. I payed 15€ for shipping. The gpu arrived well packeged with Stirofoam cut to size protecting it. HOWEVER the Gpu was in a plastic ...

damaged item

A buyer just notifed me that the item I shipped to them was broken. The item was delivered 13 days ago and now they are notifiying me that it is broken. What do I do in a case like this?

Seller Cancelled Order I paid with a gift card

Hello, I'm pretty new to ebay and recently I paid for a $150 item that the seller cancelled a few hours later. My question is will I receive my refund back on to my gift card? How long does the seller have to issue my refund? Are there any cancellati...

Resolved! It's NOT a holiday so the 5 business day rule applies

The buyer shipped the item 7 days after I sent postage. EBAY would not give me a refund claiming Dec 5, 2018 was a Holiday (It was a day of National mourning for Prez. Bush). Sent an email to the USPS and confirmed that they did process mail on Dec 5...

Ebays return policy is just a joke

Ebay is not anything like it used to be and this is both the fault of Ebay and sad to say some Ebay members and I know I am not the only one who feels like this. The returns policy and system is really not upto a standard I would expect. If you make ...