Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Salty Seller Seeks Direction

Sold a ring last week, Carved Nephrite Jade ring. You can see the transaction in my sold history. I was sketchy on the buyer so I used my USPS account to send insured, direct signature (ID required) from the named buyer. Within half an hour or so of ...

USPS shipping expenses -Paypal

Is it possible to keep signed on the my paypal account and not have to log on everytime we make a sale? Example, I have and employee that is doing the shipping and I don't like to have to log-on everytime we need to print a label and pay USPS. I thin...

Buyer Says Item Packaging Damaged (No Damage to Shipping Box)

I recently sold a set of two figures (https://www.ebay.com/itm/283278206879) and the buyer sent a message saying that the item "arrived damaged (packaging was crushed/bent). Condition was not "shelf wear" as advertised." He indicated that the shippin...

Resolved! What is the Website that Auctions Freight Services?

I can't for the life of me remember the name of the website that lets people post shipping/freight auctions and carriers bid against each other to win the contract. Can one of you help me out.

USPS THEFT

EBAY NEEDS TO BECOME MORE LIKE AMAZON WHEN IT COMES TO DELVERY. USPS HAS A HISTORY OF THEFT FROM WITHIN THE ORGANIZATION. THIS TIME OF YEAR WILL SEE THIS TRIBLE BECAUSE OF TEMPORARY STAFF AT THE POST OFFICE. WHAT ARE THE ALTERNATIVES TO USPS DELIVERY...

Global Shipping Quote Request?

As a US seller I use the eBay Global Shipping Program. A user outside the country has asked me to quote shipping to their location for one of my auctions. The only rate that I know about is the domestic leg of the shipping (from me to the Global Ship...

Am I just out of luck and money here?

I bought a bluetooth communication device for a motorcycle helmet, about $270. Seller shipped Fedex ground with no signature confirmation.Tracking shows item delivered yesterday at 2:30PM. I was home waiting for it, and Fedex never came. Fortunate fo...

seller provided incorrect return address/shipping label

I received an item not as described.I filed thru ebay and a return shipping label was provided from seller thru the ebay system (pretty standard I think)However when I went to track it today to see if it was delivered, it show as undeliverable (wrong...

Fedex is NOT delivering item & changing delivery dates

I'm the buyer on this one. I ordered 2 small items for a seller on 11/27 (free shipping) and it said expected delivery date was 11/29. Seller shipped them on 11/29 and expected delivery date changed to 11/30. So far not an issue. On Saturday, 12/1, t...

Package sat at USPS for 9 days

Ordered an item from another ebay seller on November 21st. The seller printed the label and it entered the USPS system the same day. The package was scanned at USPS Indianapolis November 23rd. I'm in Northern Indiana. I watched this $100.00 item do n...

Making item shipped

Est delievery date I received in myemail when I paid for item said dec 10th but seller has not marked my item as shipped and has not responded to any messages about me asking if they have or when will they ship.

International Buyer Claims INAD for Fake Item and Wins Even Though I have a Receipt of Purchase

I don't understand!!! I had a buyer purchase a pair of UGG gloves from me and I sent it GSP. The buyer receives the item and opens a INAD and claims the item appears fake. I have been on ebay since 2001 and I sell a variety of couture/designer new wi...

Buyer Refunded by Ebay but buyer has not sent item back, a little unfair

Hi, Ebay refunded buyer even though I had messaged the buyer (through the dispute resoluton process) a return address and asked why the item needed to be refunded, there was no response from the buyer so Ebat decided to end the dispute in the buyers ...

Resolved! Listing stated fast and free but shipped FedEx smartpost

I am really **bleep** that the sellers listing stated fast and free and should have been delivered today. With the blizzard I expected some delays but seller did not ship until yesterday(I ordered it on the 10th) and it is being shipped FedEx smartpo...

eBay allows buyers to return wrong items and buy anything at half off

According to eBay. The most you can charge a buyer is a 50% restocking fee. No matter the condition of the item they return, or even if they return the wrong item. We speciffically asked an eBay rep what our recourse was if we sold a $5000 rolex and ...