Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Postal service closed 12/5/18

Did anyone hear that postal service will be closed tomorrow for day or mourning? Has ebay come out with what to do for one day handling?

Returning an item

Hello,I have an issue returning an item. I'm contacting the community because I'm deaf. I'm uncertain does EBAY have an email address that can be used for the deaf? The issue I'm having is returning a sweater. The seller has a no return policy. The i...

Resolved! Voiding shipping label w/Shipcover Insurance purchased

I needed to void a shipping label as I entered the incorrect shipping weight (of course didn't realize till after I purchased/printed label). I had purchased ShipCover insurance with the package. So will I get back the entire cost of the label includ...

Issue with return

I returned the order. USPS says that delivered. ebay does not see that it is delivered. it's been a couple of days nothing changes. I can't do anything, in form ebay I can only wait when it is noted that it has been delivered. what is the problem?

Resolved! Seller not combine item and after paid it says free shipping

Hi. I bid for two items to the same seller each one with a shipping cost of approx 15 dollars, in the description of both, the seller says to contact him to combine shipping. I sent him several messages with no response. At the end the seller combine...

Tracking ... My tracking is at a low level as I do not purchase TRACKING on items under $5.00

On items around $5.00 and under. I do not choose postage options with TRACKING as they are sent in a 50 cents envelope.... and you can't add tracking to a regular envelope... Example: Postcards, Greeting Cards, other things that fit into a flat regul...

I return a shipped item to the seller, but I've got a problem.

I return a shipped item to the seller, but I have a problem. I returned the item back to the seller on November 29, but when I tracked my shipping, it said "pre-shipment." Problem is... ebay said the deadline is December 4. Today is December 3, and I...

Shutl and GSP

I hope that one of you kind people can help me with a very frustrating glitch in the Ebay system. I recently sold an item on ebay and posted it using ebay shutl, it was a Global shipping program to Italy so the item was sent to the GSP depot in Staff...

Customs forms required to ship to Puerto Rico?

I have had two separate situations when trying to print a label to Puerto Rico that it won't print stating that I need to fill out a customs form. I never used to have any issues, but these last two times have happened in the past 2 months. I am not ...

Shipping estimates extended?

Is it just me or does anyone else notice when looking at your listings that the estimated ship date is now two days more than they usually are? I'm assuming this is because of the holidays but just want to confirm this is happening to everyone else (...

Can't use FedEx to ship to Puerto Rico?

I recently sold an item and the buyer is in Puerto Rico. We use FedEx for 99% of our items (anything over a couple lbs, and most everything we sell is!), but ebay won't let me choose FedEx as an option to ship to this customer. I can't seem to find t...

***Check your shipping preferences... ebay made a new default setting with out telling people

Go to your account settings and make sure "Carrier Specific Discounts" is not checked if you don't want your customers being given your discounted rate. I'm not the only one as I've spoke with others regarding this same issue. Ebay seems to have gone...

Any clue on getting cost estimate via Global Shipping Prog. to buyer in Japan?

Potential buyer in Japan would like a shipping estimate via eBay's Global Shipping Program, rather than find out the shocking price after purchasing the item.Any ideas? Thanks in advance.

Item lost ? Stuck ?

Hello everyone, I'm french sorry for my english. It's make one week my item is stuck at the Erlanger, 41025 Center.Tracker says "Nov 26, 201807:21amDELIVEREDERLANGER, 41025 "And since no new tracking number for internationnal shipping. Any help or re...

defective item

hi i recently purchased an item from a seller. the item was defective when i received it and i contacted the seller to report the item. a few days later i got a erply which said i would be receiving a return label and i could send the item back for a...