Shipping

Forum Posts

Sorted by:

Buyer emailed me that he wants to return item, I'm willing to do full refund & issue a return label.

I haven't had a retun in forever it seems. Actually, haven't really sold much on this id. How do I do this without getting a defect? Have seller open a Return from their Purchase History page? Which return reason triggers a defect? Will any refund in...

who pays shipping on best offer ?

when someone offers a best offer, does the bidder still the same shipping cost or does that price include shipping?

Delivery from US to Canada - global shipment

Hi!I bought item from US. The seller used global shipment product. Now I waiting delivery. So, somebody tried to make delivery, but can't (I was at home! Why not just call to contact number instead of check only intercom?!).So, I'm totally don't unde...

Started return, told not to send item back?

I ordered a CD from a large ebay store. I discovered it wasn't the right version that I wanted. So I started the return process. At the end, I was issued a refund and told not to return the item. I was fully expexting to have to send it back. Should ...

Resolved! First return.Item Damaged.

The return has been started and a "Print Return Label" when selected brings up a USPS return label with a tracking number. Do i use the USPS return lable to ship the item back to the seller or do i need to further contact the seller to request shippi...

USPS Tracking Number Shows No Tracking Details

I purchased two items a month ago and they were delivered, but the tracking # shows no information other than a label was printed. No scans, tracking details, or delivery. I'm having problems with a buyer, and simlarly, the tracking number shows no d...

Return a defective item

I purchased a three way trailer hitch on eBay back this past December and I just recently used it for the first time and it's defective. I was forced to purchase a new 3-way trailer hitch that works perfectly from a local parts supply store I showed ...

EBAYS Refund Process Sucks

I am trying to resolve a problem with EBAY. Instead of actually helping me or the seller they direcet me to HERE. A non-monitored discussion board - deferring the responsibility to a bunch of users who are are lost as I am. As much MONEY as EBAY make...

Damaged item and partial refund stupidity?

My seller is contending that a car radio I sent doesn't work (it does - I just pulled it from my car before selling it). Anyway, since he will be able to use the navigation CD and the mounting faceplate that I sent, I told him to keep it and I'd send...

I feel like I've been scammed and Ebay assisted in it.

I listed an item for sale as no returns and no exchanges. Explained exactly what it was and took pictures, etc. Well I sold the item. The buyer requested 2 day shipping (I only offered standard) but I paid the few extra bucks and sent it two days. Th...

Resolved! Request to ship later

Prospective buyer wants to buy an item now but is going out of town. She would like me to delay shipping for two weeks. I offer 1 day shipping, so how can I avoid a late shipping strike? Do I have to pull the listing and relist it when she returns?

Combining shipping

How do I combined shipping on multiple items purchased by one buyer? And break it down so that a 7 year old would understand. I a having a hard time figuring things out.

Paid for an item but it says the seller still has to ship it

I ordered an item on the 11th, and every time I check on its status, it keeps saying that I’ve paid but the seller has to ship it still, and it’s been 9 days! I tried contacting the seller but I still haven’t gotten an answer. I don’t know whether th...

TERRIBLE SHIPPING

I like the products but all the sellers, like my current issue, I ordered a small book Sep 5 and still dont have. Terrible shipping problems with every order I try and get through Ebay - have to back to Amazon and dont want to but this is so stupid t...

Resolved! A question on mail to Alaska, Hawaii, Puerto Rico, etc.

A matter of curiosity and customer service: I know/believe that a package by Priority Mail goes by air. But what about first class mail. Does it go by ground to a point of embarkation and then by air or by ship? Obviously delivery time is the issue.