Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

EU and Japan sign a new EPA and scraps duty taxes

I wonder whether the new Economic Partnership Agreement between EU and Japan that is in effect as from February 1st and scraps the majority of duties for traded goods in both parties, will affect the electronic goods imported from Japan in EU? I cann...

How do I set up shipping exclusions to include canada?

Global shipping restricted item, no reason given?

I sold an old crate to a UK buyer, shipped it through Global Shipping. I got a message saying that it is a restricted item, but gives no reason as to why. Any ideas? Here is the message: Dear rYAN, We are writing to inform you that your recent transa...

Is there a problem with media Mail labels today?

I have three items I need to send media mail - One is a heavy set of books that even media mail its $12 -I paid for the postage in ebay and went to print and says page cant be displayed.Tried to reprint - same thing Went to paypal to print my second ...

Purchased an item from US seller, item shipped from China, showed delivered, but I never receive.

I just encoutered a case that I fully suspect it's a scam. I purchased an item - an pair of expensive headphones with hardwood case at $380, about 2 weeks ago. It was listed in Portland, Oregon, offering return, while the seller had zero feedback. Si...

Seller refunded before I could use pre-paid label

As the subject said. The seller sent the wrong item which after it happened I saw that the same thing happened more than once by that seller recently. Anyway the seller asked me to send it back if I could even though they already refunded. I have no ...

An item bought through Global Shipping Program delivered in wrong country

So I bought an item on January 1st through GSP and it was supposed to be delivered on January 14. Once the item left the US, it was going in circles all over Europe only to be delivered in Germany few days ago, which is not my country. I've contacted...

Resolved! Is there a way to remove sales tax from showing on packing slip?

Hi,Is there a way for sales tax to not show on the packing slip? Maybe there's a setting I need to change. Or is there another form I can print that just shows the sales transaction and shipping cost? Thanks

Seller said they couldn't combine shipping, lied by saying they'd make up difference

I recently purchased several basketball cards from a seller, after I won the cards I had asked her if she would combine the shipping cost. I had to message her several times before finally getting an answer and she stated she could not combine becaus...

Resolved! Shipping label printing problem

Has anyone been able to print a shipping label from 2/4/2019 12am to now about 10am PST? Tried all "fixes", different browsers, different computers, clearing cookies, but kept getting the dreaded "System unavailable. Please try again later!"

Request : Ref # 5175114588

i give the refund to the buyer but he didnt return my item what should i do the price is 80$

Ebay Shipping Labels - Double Billed

I recently purchased six (6) shipping labels using Ebay shipping. The charges showed up in my Paypal account balance ( as they have when I purchased previous labels). However, when I looked in my personal bank account which Paypal and Ebay are tied t...

Resolved! Seller printed label but NOT shipped the item

I bought a Pokemon go Plus for $24 on August 31st 2018 The seller only sends me automated messages that's it I never get anything that's actually tight everything is automated! Well I tracked the tracking number they gave me and what they did was thi...