Seller News: April 2025
Stay ahead of the curve by diving into our latest updates
Stay ahead of the curve by diving into our latest updates
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I had a college student purchase a polo shirt, but had neglected to update their address on ebay. The existing tenants had it returned to sender. The buyer still wants the shirt. How do we make that happen with the buyer paying for the additional shi...
I sold a computer monitor and the buyer claims that it is damaged. There was no damage at the time of sale and I have multiple pictures showing this on the listing. Now the buyer wants a return because it is claimed there is a dent on the screen. I k...
Sold an item. Buyer said it was damaged and wanted to return. Was a bulky item and the buyer agreed to file an insurance claim. Get home yesterday to find the package on my doorstep. Got an email from ebay saying this case is closed and the buyer wil...
I send photos to buyers when an item ships, as proof of its condition. A few have tried to scam me and I hope that this will keep that number low although I haven't had to use them yet. I used to be restricted to five photos when contacting buyers bu...
I am currently selling several LPs and ebay automatically set up the shipping rates as Media Mail which is fine for LPs. HOWEVER, I am not trying to sell a vintage glass seltzer bottle and I cannot figure out how to change to make the media mail rate...
As much as I despise using the GSP from time to time as a Canadian buying from the US I can't find another option. Any time I've used it it's made thru Erlanger in a timely fashion currently I have a package that has been there for a week and hasn't ...
When I sell an item that I am offering free shipping on, Can I choose whatever shipping service that I want to get the item to the customer?
I as a Seller missed a number in my tracking, kept saying no info on item yet. It has been 4 days since mailing out. I ntcontacted Buyer and they said they havent got it yet and want a refund as they are tired of waitng. I checked tracking and saw I ...
What is the cheapest way to ship an 8lb Book to Uruguay, South America? This is my first time shipping something internationally.Thanks
I received the email from eBay stating that some of my listings do not comly with new returns policy guidelines.I went in and changed about 15 listings to '30 days - buyer pays return shipping'.When I save these changes, my listings still say 'return...
I sold a walkman, i did some testing before i sold it and it seemed to work fine. Buyer got it and said it had some issues within a return request. I sent a message to the buyer dont return the item i will issue a refund and you can keep the item. I ...
James here. I bought an iPhone 6 but it arrived my hands faulty. It had a problem with the network. The network was just saying searching/no service whenever I insert a sim. It probably has a broken network antenna or so. I opened a return request re...
I sold one item 10 days ago. But I lost the first tracking number so I bought a new one. And now the item has delievered for 9 days. But the first tracking number,it still says marked “shipped” by seller. And the money is still pending on ebay. Usual...
Buyer bought item from country I do not ship to. Then they paid and then asks for more packing material to be added on and mailed to a US address.
I printed a label this morning and noticed I had to put in the shipping charges myself, something I never had to do before. After I sent it, I found out it said free, and I ended up paying the charges, not the buyer.I contacted a buyer rep, and he to...
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