Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Lost Package - Does Ebay Seller Protection Cover This

So does ebay seller protection cover , packages that are lost and shipped thru ebay ? We have a package that was shipped on December 30th, It was in transit and was in a facility in Mass, and disappeared . Of course, claim was filled, we sent the tra...

Resolved! BUYER REFUSED PACKAGE, NOW IT IS LOST AND EBAY PAYPAL HOLDING FUNDS

I sold a very rare littlest pet shop on Nov 15th and mailed it on the 16th, it was pricey and the buyer gave me bad vibes from the begining, even before purchasing (begging for the item). She lives a few hrs away and received notice on the 18th that ...

Can't track package with SpeedPAK

Dear eBay Community forums,I've ordered a package from ebay on Jan. 29 2019 and I've receiveda tracking number, but I can't track it on the eBay website, nor on any otherplatform like 17Track, Aftership, etc..My tracking number is: ID18854892099036CN...

What happened to Ebays print a shipping label page?

I get the message form Ebay saying, Good news, your item has been paid for. I click the Print a shipping label box and it goes to https://pages.ebay.com/sellerinformation/ship-smart/ebay-shipping-partners/printupslabels/index.html which is the generi...

Returns Beyond 30 Days

I sold a pair of vintage ice skates to a buyer and they were delivered on December 27, 2018. I have 30 day returns but have received a message from the buyer today, 43 days later, that the skates are missing an eyelet. Since it is past the 30 day ret...

How is everyone dealing with new USPS Costs?

So the new USPS pricing is alittle bit of a shock...I offer Free Shipping on all my items. Was just wondering, for those offering free shipping have you started charging for shipping? Adding a dollar or two to the price or charging like a handling fe...

Shipping Cost

How do sellers ship items for free, when the shipping cost is more than the item? I am trying to educate myself if anyone can help. Thanks

Shipping with FedEx

Hello I never used fedex before, just usps. Does it work the same as usps? Print the label and take to Fedex office?Thanks.Marcia

Media Mail can take more than a month!

Just a heads up — you may want to reconsider using Media Mail for shipping a book or two. I shipped one manual from Southwestern Louisiana to Illinois, and my package arrived to buyer more than a month later! Crazy! It departed the post office on Dec...

Resolved! How do I ship something like a thimble as cheaply as possible?

I've been trying to read up on this...I have small items I would like to sell. One is a small engine part which is the size and shape of a small thimble. It's made out of soft plastic and hard to damage. It weighs a fraction of an ounce. Another is a...

Resolved! Ever void postage and use a scan sheet? BEWARE

Voided USPS shipping labels included in a scan sheet WILL NOT be refunded, those tracking numbers will not show to USPS as voided postage. The tracking numbers will show as “in transit” and therefore refund rejected. USPS has said no problem if scan ...

Resolved! Sold Item Damaged in GSP Shipment

Hello, I recently sent out an item via GSP to a customer on the other side of the globe. I figured this was safe practice as it's my second time sending something with the Global Shipping Program. This time, however, the buyer of the item is coming t...

Scan Sheet Dilemma

So i am a bit confused.... we are heavy ebay sellers, a philatelic company that ships items with postage stamps instead of ebay labels.... also we often ship small single items without tracking..... am i wrong in thinking ebay punishes sellers who do...

USPS JERSEY CITY SORTING FACILITY PROBLEMS

Having a terrible time with two packages mailed 1/23/2017. In limbo for 7 days and now stuck in Jersey city, hours on the phone with USPS and no anseers why the packages are stuck there. I know the 2 services media mail and parcel select are slow , b...

Return policy is not supported. Return policy is not specified.

I tried to change some of my ebay listings prices today.I am getting this errors Return policy is not supported.Return policy is not specified. but I didn't change anything, my listings accept 30 day return, which is according to ebay policyBut even ...