Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Resolved! Inconsistent First Class Package Large Envelope Rates

Please explain why the eBay quoted fees range from $3.70 (today), $3.74 (yesterday), and $3.78 (intermittently yesterday).

Resolved! EBay Feedback Extortion Policy and International Sales

The only reason I am starting this thread is because the eBay Customer Service representative advised that I do because I was unhappy with how they were handling the issue. We sold an item internationally. The buyer filed a return request for item no...

Shipping an Insured Letter

The USPS site shows that I can mail a First Class Letter with insurance.This would be perfect for what I will be listing.BUT when I try to create a shipping label, USPS First Class Letter is NOT an option (or at least I can't find it).Am I missing so...

Buyer Refunded Twice for Same Return

In a recent post I talked about how I had a return where a buyer was able to open a second case after a refund was issued: https://community.ebay.com/t5/Shipping-Returns/Case-Opened-after-Refund-Sucessfully-Issued/m-p/29528455#M273200 CS initially ex...

Can' t reprint shipping label or packing slip

Every time I try the links it either sends me back to my summary page for the label teprint or I get a bad server message when I try to reprint the packing slip. I cleared cookies and tried a different but browser and the links still don't work. This...

Resolved! Over seas buyer (although I do not sell internationally) Claims item is defective demands refund

Hello All, !st time I have incountered this. Been on Ebay since 2004. Top rated , power seller. over 1,250 transactions, over 550 positive feedbacks with never a Negative till today. I sold A 40.00 rare Cd just as I have done many times and shipped i...

Claim vs estimated delivery window

Used to be you could wait up to 45 days from the PURCHASE DATE to file a claim for a no show.Is that still in effect, or is the claim date deadline offset by the estimated delivery window supplied by the seller.Example: You purchase 1st of Jan, selle...

The cost of shipping labels charged to my card instead of removed from paypal balance.

How do you achieve this? I find it annoying that I have to go into paypal and transfer my balance every time I ship something so the cost of shipping isn't removed from it. I just want all my expenses to be charged to my card.

Manage shipping label link broken

I'm trying to reprint a shippi g label but when I click the manage shipping label link it takes me to my summary page and there is no place to reprint labels there

opening a closed case

I had a decision by ebay in my favor to return an item for refund. Ebay was providing the shipping label but when I clicked on the 'print label' button I was taken to a screen that says the case is closed and I don't get a label. The close case text ...

non receipt of item

I purchased this item before Christmas and received a message from buyer delivery would after holiday. The item never arrived and I kept getting arrival updates. All I get from eBay is to send a message to the seller; I've doneWe noticed your request...

shipping costs

Does anyone have any tips on shipping charges. I have been selling on Ebay for 20 yrs and seriously thinking about stopping. The shipping is outrageous and I am not a company and cannot offer free shipping all the time, it seems like sales are really...

Cost of shipping vinyl overseas

I primarily sell 45 rpm records. The cost of a first class package averages about $14 to $15. How can some sellers here offer international shipping for 8 or 9 bucks from the US?

14 day return policy

To eBay Management I am not a happy eBayer today because of your decision to change the return policy by removing the 14-day return for most items. The replacement of 14 days with 30 days is far too long a period of uncertainty for the small seller t...

Buyer returned item without filing return request

A buyer returned a pair of jeans he bought Feb 10th. There was no communication from him, or a return request for the jeans. A note inside the package says the jeans didn't fit and for me to please refund him his original method of payment. The retur...