eBay

EBAY NOT PERFORMING

Purchased an item on 5th January 2019.Opened a case for non delivery on14th February 2019. Got an assurance that ebay would make a determination by 21st February. Still waiting for a determination on 27th February 2019.Still no delivery after seven w...

Buyer wants to return an item that has not even been delivered yet?

Question about correcting the state on a shipping label

So I have a buyer that is apparently overseas and is using a forwarding service. I’ve shipped to other buyers using a forwarding service in the past with no problems. In this case though when the buyer entered their shipping address they entered the ...

Buyer said item not rec'd-it was and tracked...Then opened a SNAD

Hi everyone, I've been on ebay since 1996 (multiple accounts and all 100%) and fortunately can count my returns in the low double digits!This is a new one...I had a buyer buy a Declare Switzerland Face cream for 120.00 Item was sent with tracking sho...

(Vent-ish) Returned package for 10 cent postage due?

I recently sold an item that was heavier than my usual items, and brought it to the post office counter to be weighed and to buy postage. It was weighed by the clerk at 4.9 pounds on her scale. It was already packaged, so the dimensions were clear, a...

trouble printing scan form from new bulk shipping page

After printing labels and attempting to print a scan form message tells me no labels available. Any advice?

Seller now says the shipping is higher What can I do?

I purchased a doll stable with horse and accessories at a reasonable price including the shipping. After I paid, the seller tells me 5 days after I paid that the shipping is much higher than the quote stated on ebay. I told the seller to stay with th...

broken plate ebay policys suck yes or no

I just today received a item back from a customer today that was broken by are great usps and when opening the box gently to observe the damage found a note inside that stated and I quote their message: "Hi Craig, Sorry for the inconvience! We stoppe...

INR closed with tracking on the 21st, now I get an email stating the case is on hold? Here we go.

I'm trying to figure out was is going on with this one. I had a buyer open a INR a few days ago, I responded to the case with the tracking number that showed the item was delivered. The buyer says he does not have it and thinks it may have been stole...

Shipping charges across several states

I just got my first neutral feedback because the cost of a cup I shipped from Indiana to California was $13. The cup itself was $15.75. Since the new prices by the post office I now do calculated shipping and may add 50 cents to $2.00 for packing mat...

Buyer won’t send item back after refund is issued and I sent more money to return it....

I sold a letter from W Bush with the envelope from the White House with it. I mailed it the next morning, and the buyer messaged me stating he didn't want it. It was arriving at the ebay international shipping facility and I called ebay to ask them i...

item is delivered but no signature required

Hey guys I sold an item on eBay without insurance and no signature required. The item worths more than $750. A buyer asked about signature requirment before purchase and I said I dont ask signature requirement, then he said purchased the item. Now, i...