Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Resolved! Regional shipping ???

Can I purchase regional shipping postage-for the "A" and "B" boxes at a USPS counter, if I already have the box??? cant get my printer to work, for some reason.

USPS shipping without me knowing

Hi All,To Prefix this, I am a one and go seller and only sell rarely on ebay. So I decided to sell a quite expensive item on ebay this month and it sold with the best offer method. The Buyer was quite keen on shipping it to an address in the united s...

Do I have to refund or not?

Sold a pair of sunglasses 3 weeks ago. Today received a message from buyer saying that she wore the sunglasses for about an hour in total. Yesterday she went to a restaurant and the sunglasses fell out from the case and one of the lens is broken. She...

Cancelling a purchase after 2-3 months

I bought a guitar thats being made to order. Its been 2 months and I asked the seller twice to send a photo of the guitar, and twice he said he would do it tomorrow and he didnt. So I requested a refund, and then he did send a photo of the guitar. Bu...

Resolved! Regional USPS shipping boxes

How often do you use these boxes? And does it come up as a shipping option? I must get rid of things in lots and trying to keep shipping down. Thanks, Brenda

Resolved! Returned closed

1. I requested a return although I did not have the product in hand and thought that thats what I had to do to cancel an order that has not been shipped yet due to him no having the product at the moment and used other photos to make the post.2. The ...

Resolved! Return & Refund

Hi! I bought a item on Oct. & received a poor condition. I report to eBay & opened a return case. The seller accept my return & I shipped back to him. The tracking no. is LK174458105HK. I checked that the item was arrived on 6/12 by usps.com. I conta...

USPS Commercial Plus going away per USPS...does that mean no more discounts?

Will we all pay the same rates as at the counter since USPS Commercial Plus is going away with the January 2019 new USPS rates?

Resolved! EBAY SALES TAX TABLE

On ebays sales tax table Do I list the State Sales Tax for my state and leave the others blank. Thanks.

Resolved! Insufficient Address - unexplainable

I've got a box returning "Insufficient Address" coming back from a little snow-country town in Colorado. USPS parcel post, sig. confirm, insured. Buyer is brand-new to eBay. I asked him to double check his address, but no reply. Would you -1. Work wi...

Buyer provides address that shipping software says is incorrect

I am tired of shipping items to a buyer at the address that they provided and then being charged by UPS for an address correction. My software tells me if the address is correct and varified. There are occassions were the program says the address is ...

Resolved! Late Shipping Error

My dashboard continues to ding me for late shipments. I have buyers that sometimes bid on an item and also want other items that do not end the same day. In order to combine ship I have to wait until the buyer is thrupurchasing. I ship same business ...

Shipping labels not printing receipt any more

When printing a single shipping label the 8 1/2 X 11 page is split in two and has the label on one half and a detailed receipt on the other half.Ebay updated a new label format, some users are seeing it already, not all, when you print a label there ...

Ebays Shipping Logistics questions

Once an item sells, Is the shipping part worth it? Is it up to date with carriers standards? I already measure and have a scale on items I sell. Pros and cons of ebay's shipping logistics, please.

Was sold lost or stolen phone, requested return, when get refunded?

I was sold a lost or stolen phone on ebay. I've requested a return from the seller as I just got the phone yesterday. I called ebay and they said the seller has 3 days to respond before they can help. So if the seller doesn't respond, what happens, a...